Priority Rewards & Tickets User Reviews

Priority Rewards & Tickets
Priority Rewards & Tickets
Telefonica UK Limited

Top reviews

Broken

Can’t log in, I’m not the only one.

Fuming

Why would I go all the way to Cheadle for some Callipos I’d won from Waitrose? There’s no Waitrose in Manc just use a different shop!!! Fuming!!!

Unable to login

Unable to login request a security code and then it just says please try again later. This has been happening for more than a week. Please sort it out

How do I claim rewards

I am told in the priority app that I have so much in rewards. I am told to save or claim. There is no button to either save or claim so what am I supposed to do to do?

Log in issues

Cant log in. Been like this for months. Just shows blank screen… fix it ffs

Used to be good, now rubbish

Rewards used to be guaranteed and varied every Monday, now you mostly get “Great spin but no win” and prizes/rewards have gone seriously downhill. Add to that loads of login issues and glitches where you can’t get to your rewards at all, they may as well not bother at this point

Non functional

Used to work fine but since Virgin Media took over app does not display or function properly on both my iPhone or iPad. I am unable to claim my O2 rewards credit as the button to claim is not displayed on either device. Looking at recent reviews, issues with the app are widespread, please get this sorted
Show more

Log in issues

Fix your app, you incompetent monkey

SORT OUT THE BUG!

There is a bug that is stopping a number of O2 priority members from being able to log in. Constantly saying

‘Sorry, there was a problem with your request’

Try again later

Why hasn’t this been picked up and sorted out!

Why does this app keep logging me out?

Terrible! Constantly have to log in with the security code etc. It was much better before Virgin Media came on board. Will probably delete it. Not fit for purpose.

Login issues

Haven’t been able to login the app for over a week. Keeps saying “sorry there was a problem with your request, try again later”

Shocking

I couldn’t log in into Priority app and keep getting messages to top up even O2 renews my tariff automatically every month by taking the money directly from my bank account.
It is unacceptable.

Unable to login and rubbish offers

Lots of bugs and patchy login most of the time. Support non existent to resolve. If you are lucky enough to get in, you will find rubbish offers. It used to be great - a real treat for customers - what a shame!

Great Spin

But No Win

Rubbish

Haven't been able to login for a week. When I could login hardly any rewards any more, used to be good.

No buenno

The taste card link isn’t working for the annual free taste card subscription

App not logging in

My mobile number logs in but then it goes straight to a “sorry there’s an issue, try again later” page. Phone support and in store support can’t fix it

Can't log in anymore

The app was great for my weekly free coffee or bake from Greggs. It was also a plus to get the occasional cheap cinema tickets. However, now it will not let me log in at all. Very disappointed.

Rubbish

App absolutely rubbish since virgin took over. Can’t use Face ID to log in. When do log in, just keep getting “oops something went wrong.

Great spin but no win

App used to be great but the reward schema regressed last month… now you might win a sausage roll, but I most of the time you will just see “Great spin but no win”