Priority Rewards & Tickets User Reviews

Priority Rewards & Tickets
Priority Rewards & Tickets
Telefonica UK Limited

Customer Experience

Positive experience11.7% of reviews
Neutral3.6% of reviews
Negative experience84.7% of reviews

~ Based on 111 written reviews from the US App Store.

Is Priority Rewards & Tickets Safe?

Priority Rewards & Tickets appears safe based on user ratings. AppsHunter Safety Score for Priority Rewards & Tickets is 95/100.

This assessment is based on 303,436 user ratings, with an App Store average of 4.8/5.

Is Priority Rewards & Tickets Legit?

Priority Rewards & Tickets appears to be a legitimate app. AppsHunter Legitimacy Score for Priority Rewards & Tickets is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My Mondays are Still Blue.

Used to enjoy Blue Mondays as you were guaranteed a prize, but now it’s boring. Haven’t received a prize in weeks and it just seems like it’s no longer worth doing.

Stopped working

This was ok for a while but it’s stopped working because it wants me to link my Virgin Media account to O2. I don’t have an O2 account so it doesn’t give me access. It’s completely Useless!

Persistent Login Failures Render App Unusable

O2 Priority fails to deliver on its basic functionality due to severe, recurring authentication issues. Despite attempting access across multiple operating systems, specifically iOS and Android, the application consistently refuses to complete the login process on both devices.
For a platform built around providing network perks, the complete inability to access the account makes the service entirely redundant. Experiencing identical technical faults across different mobile platforms points to a systemic backend issue rather than an isolated device error. This unreliable user experience significantly undermines the value of being an O2 customer. The app requires immediate technical resolution before it can be considered functional.
Show more

Useless

Can’t even log in!!!

Totally pointless

App doesn’t work, can’t login like everybody else. They understand my frustration but can’t be bothered to fix it, not worked for months, and no part of o2 seems to care.

Can’t Log In

How such a well renowned carrier like O2 is unable to fix a log in issue so many people are experiencing is beyond me. Absolutely appalling.

Disappointing

Got sent a letter through the post offering me Bupa Well+ free through the Priority app. Looked in the app and it’s no where to be found and there doesn’t seem to even be anywhere to raise this. Thought there was finally a worthwhile offer but it doesn’t actually appear to exist!

Pointless

The rewards have got so bad it’s just useless now. No rewards a single time since they changed blue Mondays. Looking for new provider.

Broken

Can’t log in, I’m not the only one.

Fuming

Why would I go all the way to Cheadle for some Callipos I’d won from Waitrose? There’s no Waitrose in Manc just use a different shop!!! Fuming!!!

Unable to login

Unable to login request a security code and then it just says please try again later. This has been happening for more than a week. Please sort it out

How do I claim rewards

I am told in the priority app that I have so much in rewards. I am told to save or claim. There is no button to either save or claim so what am I supposed to do to do?

Log in issues

Cant log in. Been like this for months. Just shows blank screen… fix it ffs

Used to be good, now rubbish

Rewards used to be guaranteed and varied every Monday, now you mostly get “Great spin but no win” and prizes/rewards have gone seriously downhill. Add to that loads of login issues and glitches where you can’t get to your rewards at all, they may as well not bother at this point

Non functional

Used to work fine but since Virgin Media took over app does not display or function properly on both my iPhone or iPad. I am unable to claim my O2 rewards credit as the button to claim is not displayed on either device. Looking at recent reviews, issues with the app are widespread, please get this sorted
Show more

Log in issues

Fix your app, you incompetent monkey

SORT OUT THE BUG!

There is a bug that is stopping a number of O2 priority members from being able to log in. Constantly saying

‘Sorry, there was a problem with your request’

Try again later

Why hasn’t this been picked up and sorted out!

Why does this app keep logging me out?

Terrible! Constantly have to log in with the security code etc. It was much better before Virgin Media came on board. Will probably delete it. Not fit for purpose.

Login issues

Haven’t been able to login the app for over a week. Keeps saying “sorry there was a problem with your request, try again later”

Shocking

I couldn’t log in into Priority app and keep getting messages to top up even O2 renews my tariff automatically every month by taking the money directly from my bank account.
It is unacceptable.