Virgin acc don’t work
Won’t send otp to number.
Awful app.
Asks me to verify my phone number but never sends a code. Terrible app
Unable to sign in!
More often that not it asks me to sign in then I get a message saying something has gone wrong. Missed loads of offers and freebies. Waste of time…..
Doesn’t log me in now
Absolutely useless. Tried 10timea to login. Get verification code, but once given, it says something went wrong. And boom. Can’t login
Cheats
Such cheats. Logged me out of the app and did not let me sign in when I wanted to use it for my free greggs breakfast. Absolute scam artists.
Will not send six digit code
Tried way to access the Priority app, but it will not send me the six digit verification code
Nowt for free
Does anyone actually ever “win” anything on this now? Gone from giving away to now TAKING AWAY all possible “prizes”. Absolute con and now encouraging gambling!
Never win anything on Blue Mondays
You used to win prizes every week with Blue Mondays, but now you can go weeks without winning anything. There’s very little incentive to stay with O2 anymore, and the Priority app has become dreadful.
O2 has clearly marketed these changes as improvements that customers wanted, but the reality is quite the opposite. The experience has got worse, the rewards are far less appealing, and it feels as though O2 is taking its customers for idiots by pretending these changes are an upgrade.
Honestly, there’s very little point in being with O2 for Priority anymore.
O2 has clearly marketed these changes as improvements that customers wanted, but the reality is quite the opposite. The experience has got worse, the rewards are far less appealing, and it feels as though O2 is taking its customers for idiots by pretending these changes are an upgrade.
Honestly, there’s very little point in being with O2 for Priority anymore.
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Frustrating experience and a waste of time
For over a month, i have been trying to log in through Virgin media but the otp for my mobile number verification never arrives. And I know o am not alone as I have seen several other people recounting similar stories online where the customer service isn’t able to help them. I don’t even know how to contact the service because there doesn’t seem to be a way of doing that!
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Can’t verify
Cannot verify my account to log in as I’m not receiving the verification code.
No verification text received
Tried numerous times to register. I’m a virgin media customer. I add my number for it to send a verification text and it never does. Tried on various numbers so it’s not a phone issue. Absolutely useless app.
Has to be worst user interface out there
This is by far the worst app I use. It is just redirect after redirect, getting you lost and often circular, taking you back to where you were but you’ve achieved nothing.
It shouldn’t need to redirect you to web pages or keep asking to you to press the same thing multiple times with different “enter now” buttons on subsequent pages.
It shouldn’t redirect you to collect keep collecting information it’s asked you multiple times for in the past. You’re logged into the app, it knows who you are, etc.
In the past I would occasionally get a free Greggs coffee or other token win, these days all I get is to waste my time on multiple pages, redirects and button presses and get nothing.
I’m out.
And it’s just typical of O2- the main mobile app has the worst integration since a merger I’ve ever seen, with the same redirects and changes, the worst dual factor authentication experience out there - a very poor design and user experience.
Sack your UI VP/Lead and resign your apps/site. If I wasn’t locked into a contract I’d move away, been a customer for 20+ years but enough is enough.
It shouldn’t need to redirect you to web pages or keep asking to you to press the same thing multiple times with different “enter now” buttons on subsequent pages.
It shouldn’t redirect you to collect keep collecting information it’s asked you multiple times for in the past. You’re logged into the app, it knows who you are, etc.
In the past I would occasionally get a free Greggs coffee or other token win, these days all I get is to waste my time on multiple pages, redirects and button presses and get nothing.
I’m out.
And it’s just typical of O2- the main mobile app has the worst integration since a merger I’ve ever seen, with the same redirects and changes, the worst dual factor authentication experience out there - a very poor design and user experience.
Sack your UI VP/Lead and resign your apps/site. If I wasn’t locked into a contract I’d move away, been a customer for 20+ years but enough is enough.
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Pointless if you can’t even log in
Does not send code to mobile so can’t log in. Pointless. No support to speak to.
Verification code
Thought it was just my signal but won’t send me the code to log in. Pointless app
CANNOT LOG ONTO IT
Been trying to log into this for the past two days. Log on through o2 then kicks me out and says something went wrong then tried via virgin media and it doesn’t send a code !! needed to go through priority to get tickets for a concert via ticket master !!!
Wastage of time
App not verifying the phone number, unable to use
Constant login issues
Constant login issues which the app doesn’t explain
Waste of time, can’t log in
Tried to link my Virgin Media account and it won’t send me the 6 digit code in order to create the account, tried ringing o2 no help.
Virgin Media Customer
Linked my virgin account with o2 priority app but never get sent 6 digit code to my mobile phone. Looks like I won't be able to get my concert tickets early.
Totally useless app
Totally useless app
VM customer but can’t access it
Have been a Virgin Media customer for many years and tried using this app today. Accessed from my VM account and recognised I’m a customer but won’t send a 6 digit code to my phone so can’t access the app. Hugely disappointed