Priority Rewards & Tickets

Priority Rewards & Tickets

by Telefonica UK Limited

303K ratings
103 reviews

Details

  • Released
  • Updated
  • July 13, 2011
  • June 8, 2026
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About

Access exclusive nationwide shared experiences, rewards, and 48-hour ticket presales for gigs and events. Enjoy special perks at O2 venues and win iconic prizes. Log in with O2 or Virgin Media credentials to unlock a world of benefits.

Exclusive rewards and experiences
48-hour ticket presales for gigs
Prize drops and limited-time offers
VIP treatment at O2 venues
Weekly deals on food and drinks
Holiday savings
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What's New in Priority Rewards & Tickets

12.2.0

June 8, 2026

Just a quick tune-up this release: bug fixes, performance improvements, and a few behind-the-scenes updates to keep everything feeling fast and reliable. Keep updates on to stay in the loop!

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User reviews

Broken

Can’t log in, I’m not the only one.

Fuming

Why would I go all the way to Cheadle for some Callipos I’d won from Waitrose? There’s no Waitrose in Manc just use a different shop!!! Fuming!!!

Unable to login

Unable to login request a security code and then it just says please try again later. This has been happening for more than a week. Please sort it out

How do I claim rewards

I am told in the priority app that I have so much in rewards. I am told to save or claim. There is no button to either save or claim so what am I supposed to do to do?

Log in issues

Cant log in. Been like this for months. Just shows blank screen… fix it ffs

Developer apps

FAQ

What is Priority Rewards & Tickets?

Priority Rewards & Tickets provides O2 and Virgin Media customers with access to exclusive rewards, experiences, and 48-hour ticket presales for thousands of gigs and events nationwide, at no extra cost.

How do I get started with Priority Rewards & Tickets?

To use Priority Rewards & Tickets, log in with your O2 or Virgin Media credentials. You can then explore rewards, claim vouchers, and access ticket presales through the app's navigation or home screen.

What kind of rewards can I expect from Priority Rewards & Tickets?

You can expect a variety of rewards including exclusive prize drops every Monday, chances to win iconic prizes monthly, and special offers like Greggs treats for £1 each weekly, and Vue cinema tickets for £9 weekly.

Does Priority Rewards & Tickets offer early access to event tickets?

Yes, Priority Rewards & Tickets offers up to 48-hour early access to your favorite gigs nationwide through Priority Tickets, allowing you to secure tickets before the general public.

Are there any special benefits for O2 venues with Priority Rewards & Tickets?

Priority members receive VIP treatment at O2 venues nationwide. This includes skipping queues, saving on drinks, joining exclusive afterparties, and free cloakroom use.

Is Priority Rewards & Tickets available on all devices?

The app is available on iOS and Android devices. It was last updated on June 8, 2026, with version 12.2.0.

What is the user rating for Priority Rewards & Tickets?

Priority Rewards & Tickets has a high user rating of 4.8 stars based on over 303,436 ratings, indicating strong user satisfaction.

What is the age rating for Priority Rewards & Tickets?

The app has an age rating of 17+, suggesting it may contain content or features suitable for mature audiences.