Priority Rewards & Tickets

Priority Rewards & Tickets

Concerts, Perks & Venues

303K ratings
131 reviews

Details

Released
July 13, 2011
Updated
September 24, 2026

Features

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About

Access exclusive nationwide shared experiences, rewards, and 48-hour ticket presales for gigs and events. Enjoy special perks at O2 venues and win iconic prizes. Log in with O2 or Virgin Media credentials to unlock a world of benefits.

✓Exclusive rewards and experiences
✓48-hour ticket presales for gigs
✓Prize drops and limited-time offers
✓VIP treatment at O2 venues
✓Weekly deals on food and drinks
✓Holiday savings
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What's New in Priority Rewards & Tickets

12.3.0

September 24, 2026

We’ve been busy behind the scenes this release: performance improvements, bug fixes, and technical updates to keep the app feeling faster, smoother, and more reliable. Keep updates on—there’s more to come soon.

More

Events

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Your chance to win a cash prize worth thousands

Sep 3, 2026 — Sep 29, 2026

User reviews

Will not send six digit code

Tried way to access the Priority app, but it will not send me the six digit verification code

Nowt for free

Does anyone actually ever “win” anything on this now? Gone from giving away to now TAKING AWAY all possible “prizes”. Absolute con and now encouraging gambling!

Never win anything on Blue Mondays

You used to win prizes every week with Blue Mondays, but now you can go weeks without winning anything. There’s very little incentive to stay with O2 anymore, and the Priority app has become dreadful.

O2 has clearly marketed these changes as improvements that customers wanted, but the reality is quite the opposite. The experience has got worse, the rewards are far less appealing, and it feels as though O2 is taking its customers for idiots by pretending these changes are an upgrade.

Honestly, there’s very little point in being with O2 for Priority anymore.
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Frustrating experience and a waste of time

For over a month, i have been trying to log in through Virgin media but the otp for my mobile number verification never arrives. And I know o am not alone as I have seen several other people recounting similar stories online where the customer service isn’t able to help them. I don’t even know how to contact the service because there doesn’t seem to be a way of doing that!
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Can’t verify

Cannot verify my account to log in as I’m not receiving the verification code.

Developer apps

FAQ

What is Priority Rewards & Tickets?

Priority Rewards & Tickets provides O2 and Virgin Media customers with access to exclusive rewards, experiences, and 48-hour ticket presales for thousands of gigs and events nationwide, at no extra cost.

How do I get started with Priority Rewards & Tickets?

To use Priority Rewards & Tickets, log in with your O2 or Virgin Media credentials. You can then explore rewards, claim vouchers, and access ticket presales through the app's navigation or home screen.

What kind of rewards can I expect from Priority Rewards & Tickets?

You can expect a variety of rewards including exclusive prize drops every Monday, chances to win iconic prizes monthly, and special offers like Greggs treats for £1 each weekly, and Vue cinema tickets for £9 weekly.

Does Priority Rewards & Tickets offer early access to event tickets?

Yes, Priority Rewards & Tickets offers up to 48-hour early access to your favorite gigs nationwide through Priority Tickets, allowing you to secure tickets before the general public.

Are there any special benefits for O2 venues with Priority Rewards & Tickets?

Priority members receive VIP treatment at O2 venues nationwide. This includes skipping queues, saving on drinks, joining exclusive afterparties, and free cloakroom use.

Is Priority Rewards & Tickets available on all devices?

The app is available on iOS and Android devices. It was last updated on June 8, 2026, with version 12.2.0.

What is the user rating for Priority Rewards & Tickets?

Priority Rewards & Tickets has a high user rating of 4.8 stars based on over 303,436 ratings, indicating strong user satisfaction.

What is the age rating for Priority Rewards & Tickets?

The app has an age rating of 17+, suggesting it may contain content or features suitable for mature audiences.