PrismMedConnect
Patient Orders & Rep Workflow
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Free
About
PrismMedConnect is the official mobile app by Acentus, a Prism Medical company - connecting patients and account teams with convenient access to Continuous Glucose Monitoring (CGM) orders, referrals, and care-related information in one place.
The app supports two types of users:
Patients
• View CGM order history and account information
• Submit new CGM supply orders
• Track order and delivery status
• Access important updates related to your care and supplies
Account Managers and Sales Representatives
• Manage patient referrals and CGM orders
• Monitor key performance indicators (KPIs) and activity dashboards
• Scan and manage supporting documentation
• Access tools that streamline patient service and workflow management
PrismMedConnect is designed to simplify communication, improve visibility into the ordering process, and create a more efficient experience for both patients and care teams.
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What's New in PrismMedConnect
1.1
September 8, 2026
This update focuses on faster, smoother browsing in Patient Center and Reports Center. • Patient and report lists now load and scroll noticeably faster, especially for larger patient rosters • Report Center summaries (by Physician and by Referral Office) now keep the current group name pinned at the top while scrolling, making it easier to see which physician or referral office you're viewing • General stability and security improvements
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