Coordinators of Pristyn care is not good
I am disappointed with the service provided by the organization.
During our prior discussions regarding my cataract surgery, I was assured that the four follow-up appointments would be free of charge. However, I was charged 500 rupees for the fourth follow-up. This discrepancy has left me feeling misled.
I kindly request that you review this matter and address the concerns I’ve raised. False commitments can be quite disappointing, and I would appreciate your attention to this issue.
I had coordinated with Priyank Dube and Abhishek Singh Nagar regarding this matter.
During our prior discussions regarding my cataract surgery, I was assured that the four follow-up appointments would be free of charge. However, I was charged 500 rupees for the fourth follow-up. This discrepancy has left me feeling misled.
I kindly request that you review this matter and address the concerns I’ve raised. False commitments can be quite disappointing, and I would appreciate your attention to this issue.
I had coordinated with Priyank Dube and Abhishek Singh Nagar regarding this matter.
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Literally the worst service in terms of healthcare
Nobody cares about you or your health once the payment is done. I consulted Dr. Prateek Thakur for a surgery, and after that consultation, no one followed up with me at all.
There has been zero communication, no guidance, no next steps shared. What’s worse is that the customer care becomes completely unreachable once they’ve taken the money—calls are not answered and concerns are ignored.
Healthcare is about trust, responsibility, and patient care. Unfortunately, this experience reflects none of that.
There has been zero communication, no guidance, no next steps shared. What’s worse is that the customer care becomes completely unreachable once they’ve taken the money—calls are not answered and concerns are ignored.
Healthcare is about trust, responsibility, and patient care. Unfortunately, this experience reflects none of that.
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Misleading and exploitative- worst health care experience with Pristyn care
I had one of the worst experience with Pristyn care. They initially promised lower treatment cost for my piles surgery, which seems reasonable compared to other hospitals. But once I joined I realised the truth: Pristyn Care is not a hospital they are just brokers pretending to offer healthcare services.
They don’t have hospitals. Instead they send you to multiple third party hospitals and diagnostics centers often located far apart from each other and from your home. For every single test and appointment, I was made to travel different locations making the entire process exhausting and confusing.
Once you are admitted you are left helpless you are completely at the mercy of the partner hospitals and in the end you will pay the same or more as any regular hospital would charge despite all the chaos and inconvenience.
Pristyn care is nothing but a middleman exploiting patients making fake promises to lure people. Avoid at all cost- your health and peace of mind are too valuable to risk with such unprofessional and misleading services.
They don’t have hospitals. Instead they send you to multiple third party hospitals and diagnostics centers often located far apart from each other and from your home. For every single test and appointment, I was made to travel different locations making the entire process exhausting and confusing.
Once you are admitted you are left helpless you are completely at the mercy of the partner hospitals and in the end you will pay the same or more as any regular hospital would charge despite all the chaos and inconvenience.
Pristyn care is nothing but a middleman exploiting patients making fake promises to lure people. Avoid at all cost- your health and peace of mind are too valuable to risk with such unprofessional and misleading services.
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Not recommended
I highly not recommend this services because they will be forcing you to do procedures and they will say we will be looking all you requirements. Once you joins the hospital they will leave the people like they don’t know us every thing we have to follow up and they said cab I can book from my end and they stated that they will refund my amount but still my amount not came and they are only 500…..pathetic services not at recommended and there customer service was choker….dont go by Pristyn….
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Past appointment History vanished
I’ve tried raising this concern multiple times to coordinators. All they told me we’ll send prescription on whatsapp. The ‘My appointment’ section always gives an error stating “No internet connection”. Previously it used to provide list of all past prescriptions and appointments with doctors. This is still not fixed
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