Setup is a bit clumsy but app works fine
Confused by all of the hate from other reviewers for this app. I installed it, tested it and it works just fine for me. I get both email and text notifications within 2-3 minutes of any status changes on the unit - including power disruptions. My sump pump is in its own enclosed room in our basement, so I added a WiFi extender for my Eero mesh system right inside the sump room - just for added signal strength security. Works like a charm. Very pleased!
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Module status blank screen
This app worked fine for almost a year then all of a sudden a week ago the module got disconnected but I got the module reconnected to Wi-Fi and even bought a new module and got that added and connected to Wi-Fi but when I open the app and click on module status or edit alert settings, all I get is a blank screen. Seems to me there’s a bug in the app that needs to be fixed.
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Useless
Doesn’t convey any information aside from letting you know that the pump is connected to Wi-Fi. Not sure what the point of this app is.
New App is Awesome!
This was easy to setup. Took us about 10 mins and works great.
Load data error
Worked for a while but now I keep getting a “Load data error” message and I can’t see the status of my pump!
Disappointed
Alert that it is disconnected from wifi less tan 36 hrs after it is installed. At 4am. What is the point of having this if it drops the connection?!?
Beyond awful
Will not send power failure notifications, only email. Which is useless.
I disconnected the wifi module and the app said the wifi is connected.
Complete waste of money and clearly the manufacturer had no plans to address.
I disconnected the wifi module and the app said the wifi is connected.
Complete waste of money and clearly the manufacturer had no plans to address.
Working Ok but not getting text alerts
Installed module yesterday. Performed system tests, everything worked fine except only got email alerts no texts. Where did I go wrong?
Really cool.
Heck yes! This thing is awesome.
Doesn’t stay connected to WiFi
This app would be good, but the system loses connection with WiFi after only a few hours and has to be reset. There is full WiFi signal strength at the pump location, and I have many other devices on the network which never lose connectivity. This app is completely useless as a result, and I feel like I got ripped off because I bought the sump pump because of the “smart” features and the email alerts.
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Doesn’t work and not worth the cost.
Is it the module or the app? I don’t know but to this new user this product and app deserves NO STARS. After maneuvering through the obtuse directions to connect the two modules I bought to my internet, within 12 hours I get the message that one of the modules has lost connection. When I try to reconnect the one that lost connection I’m told to check the Wi-Fi and power connections. The system was installed yesterday! The other module is apparently working. I’m very disappointed. If you think this device is going to provide you reliable information and mean you don’t have to make as many trips to your crawl space, think again.
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Loses connection, then app doesn’t work to re-enter info
I’m following all the steps to (once again) put my device connection into their system, but at the last step when I enter my WiFi network password it refuses to accept my Ok to start connecting to it. The app just freezes at that last point. Have tried 4 times. Wish they would fix and update their app.
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App and Module very bad
It initially connected to the module but now will not. No good data even when it does connect because it only occasionally notified about power outage when was on backup pump.
Terrible
There is no information in the module status, and to top that off I receive no notifications from the app. I’ve allowed all notification in settings in app and in my phone settings. So basically the WiFi notification part is worthless
Can’t register device
Step six is “tap register device”. I see a log in screen no registration. Piece of crap app.
App crash
The app crashes every time I open it. Just installed the app today. Is there a fix for this?
Good job fixing the app
Thanks for fixing the app it now works great!
What good is a WiFi connected pump if you can’t monitor it.
App crashes as soon as I log in.
Crashes, won’t open
App crashes immediately when opened. Can’t even login.
