PRO Software User Reviews

Customer Experience

Positive experience43.8% of reviews
Neutral0.0% of reviews
Negative experience56.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is PRO Software Safe?

PRO Software has mixed safety signals based on user ratings. AppsHunter Safety Score for PRO Software is 56/100.

This assessment is based on 45 user ratings, with an App Store average of 2.5/5.

Safety Analysis

37.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
62.2% of ratings point to a risky experience

~ Based on 45 App Store ratings for PRO Software.

Is PRO Software Legit?

PRO Software appears legitimate, with a few gaps. AppsHunter Legitimacy Score for PRO Software is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst app for clock in

★☆☆☆☆

Where do I even start?

This app is painfully outdated. It looks like something straight out of the late 2000s, and it’s somehow still being used in 2026. The UI is clunky, slow, and anything but intuitive.

The bugs are constant. The app freezes, crashes, takes forever to load, and often doesn’t even clock me in when I tap the button. Even worse, it sometimes doesn’t save my punches, which is unacceptable for a timekeeping app.

To make things even more frustrating, I’m constantly being logged out. Every other day I have to go through verification codes and answer security questions just to access the app again. It’s a complete waste of time.

This isn’t a small indie app—it’s software people rely on every day for work. Basic functions like staying logged in and recording time punches should work flawlessly.

The developers seriously need to modernize this app. It’s 2026. Invest in a proper redesign, fix the endless bugs, improve performance, and build something that actually feels like it belongs in this decade. Users deserve much better.
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App is great for employee quick reference and time keeping

We’ve been on PRO for over 3 years and really find great use in the program for our PEO and clients. All the functions of PRO are not going to be available on this app, that’s not what this is designed for. This is more so the employee resource so they can view their pay checks, tax forms, deductions and profile info in a convenient spot. This is not what you would use as a manager or someone running reports/doing payroll. This app is super sleek and handy especially for quick reference documents for employees and time keeping at their fingertips (if you allow them to clock using the app of course!) The app and the portal ask for verification because of all the private info you have in there as an employee. Being hacked is a big concern so that is necessary in most portals with SSN these days.
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Great App

Super simple to use and so convenient to have everything in one spot

Great Software

I have bees using the Pro app through our payroll company for a few months and love it. It’s much better than the prior company we were with

Love it

Easy to use app that has helped with all my payroll needs

Easy to use and great functionality

We just recently started using this app. Our team has found this really easy to use and love all the features

View pay history, secure system

Easy way to access pay history, check details, and other information

The worst app for clock in

Wow. Delays, doesnt clock in when I do, and super buggy and crashes. Doesn’t save punches. It’s 2025 come on.

Terrible App

Constant issues, crashes, and glitches. All so my boss can save a dollar. Ya love to see it. ClockShark is superior in every way

Terrible app

Constantly having problems clocking in

The worst app for clock in

Wow. Delays, doesnt clock in when I do, and super buggy and crashes

Junk

I tried to open the app and asking for the company code , I did provide the company code and still not working. It keeps telling me try again.!!!!

New payroll? Frustrating interface

This app is frustrating to use, and it's only been a day since my organization adopted it. I'm not sure why I have to acknowledge and accept a disclaimer each time I log in. I'm also not sure why the app has 60 second cooldown for clocking in and out. It's inconvenient that because my job has multiple time codes I'm required to use, that I'm also for some reason required to lose a minute of my time each time I change tasks.
Looking forward to fixes, and updates
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Lazy

Kind of wish HR would just do their job instead of making employees use this app. Worthless

Buggy, inconvenient

Incredibly buggy. Bafflingly broken multi-factor authentication. I deeply dislike going through an elaborate and rickety log-in process simply to clock into my job.

Easy to use

Love this app as a quick way to view pay and tax information