Stops working and tech support is slow
This program was great until it stopped loading. Tech support took many days to fix the problem and then it stopped working the next month upon renewal. I have paid this subscription for several months without being able to use it.
Creating an Account
Horrible. Actually horrible, because tell me why I’m trying to create my account so I can get my script and work on it but every time I try to get in and use the email that my script is on it doesn’t let me in. It says error creating an account. It shouldn’t be this difficult my Wi-Fi’s at full bars and I’ve been trying for the past three hours to get in, but it won’t let me in.
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Love it!
Scripts in my students hands, immediate access to the rehearsal tracks I upload for them, what’s not to love? Now, if only the school WIFI was reliable...
Game changer!
Our community theater company has used ProductionPro on several productions. The app is easy to use, and the convenience of having the script anywhere and anytime you have access to an electronic device is awesome. In its simplest form, it acts like a digital book and notetaking app, and it’s more advanced features lets you share notes and media with your cast and crew. Would recommend to any theater group.
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Great when it works
Love this when it works. Lots of flexibility to make notes in the script, to highlight and more. But it crashes often on the iPad - a current one running current iOS. It will then lock you out with a “Problem processing email” message and tell you to try again later. Happens to several of us in our current show and the crashes come without warning. Very very inconvenient during rehearsals. In short it’s just not reliable enough to rely on. Too bad.
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Response from developer
Hi there! It’s Serene - Community Manager at ProductionPro. Thank you for taking the time to leave this review. I’m so sorry to learn that you and some of your team are experiencing difficulty while accessing the ProductionPro app. We’d like to help you troubleshoot this, but don't have any contact information from this review. Would you please be able to get in touch with us via our Live Chat on our website with your username and production details so we can help you with this as soon as possible? We hope to hear from you soon.
