Proloquo User Reviews

Customer Experience

Positive experience47.6% of reviews
Neutral9.5% of reviews
Negative experience42.9% of reviews

~ Based on 63 written reviews from the US App Store.

Is Proloquo Safe?

Proloquo appears mostly safe based on user ratings. AppsHunter Safety Score for Proloquo is 77/100.

This assessment is based on 141 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.9% of ratings point to a safe experience
6.4% of ratings suggest some concerns
22.7% of ratings point to a risky experience

~ Based on 141 App Store ratings for Proloquo.

Is Proloquo Legit?

Proloquo appears to be a legitimate app. AppsHunter Legitimacy Score for Proloquo is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It looks great for me but

I can’t pay at all not even a month free I just don’t have the kind of money, I’m wishing there was a free AAC app for people who can’t afford I’m sorry it’s a good app but when I have the money.

Response from developer

Thank you for your feedback. We understand your concerns regarding accessibility and affordability. Our aim is to balance the need for sustainable, continuous development and support with affordability. It is just not possible to not only sell but maintain our products at no cost. We make sure to offer 5-year plans that are suitable for insurance and the lower monthly fee for Proloquo as well as other one-off purchase apps.

Amazing

This AAC is great. I have a 10 yr old nonverbal autistic son. I’ve tried many AACs over the years. I love how straightforward this one is. The colors are great as well. It’s very easy to use. The AAC coach it comes with is also so helpful!!! This is going to give my son a voice.

Response from developer

Hi and thank you for your awesome review. We love to hear from happy customers. And we especially love to hear that you are finding Proloquo Coach so helpful!! If you have any questions or feedback about the app or AAC in general, please contact us any time at support@assistiveware.com.

Really good AAC (review from AAC user)

This app has the best pre-made vocabulary out of any AAC app I’ve tried. I don’t have to spend hours every day stressing over all the words I can’t say or trying to manually add everything in myself. It already has almost every word I need, besides personal words like family names and custom phrases, which saves so much time and energy.

I use this app every day and genuinely love it. The only reason I’m giving 4 stars instead of 5 is because I wish there were more customization settings. I would love the ability to change colors, use different fonts, customize button styles, organize things more deeply, have more layout and personalization options, and maybe even more voice or visual settings.

Overall though, this app has helped me so much and is one of the best AAC apps I’ve used. I really appreciate how much thought went into making communication easier, and I’m excited to see how it continues to improve.
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Response from developer

Thank you for taking the time to leave us such a positive and detailed review. We love to hear from happy customers! If you have any questions or feedback about the app, you can reach us anytime at support@assistiveware.com.

i hate it with a passion

as an AAC user myself i can say this is not an accessible app

1 you cant change the grid size
2 you can not delete template words
3 you can not hide words
4 not nearly as many voie options
5 subscription based NOT AFFORDABLE

if i had a say. would change all of these things
so yep this app is my pet peave
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Response from developer

Thank you taking the time to provide feedback. Regarding points 1-3: Proloquo is designed to be a vocabulary where all the words are available from the start, and with a lot of language on each page. It follows research studies and best practices of AAC. The grid size, words on the Home page, button size, button position, and button color are all fixed. It is a fixed foundation that needs to be learned. The framework is a vocabulary of organized words that we call Crescendo Evolution. Proloquo offers a single grid size that is designed to not overwhelm, but is as efficient as larger grid sizes in Proloquo2Go or other AAC apps. It cannot be changed because the framework supports AAC best practices. It is easier for communication partners, and teachers or therapists with multiple users to model. All Proloquo users have the same vocabulary. Additionally, in the folders and in every tab, we left plenty of space for you to add your own buttons and there is also an option to add Related Words™️ to any button in Proloquo, including the Home screen. Point 4: Proloquo has the same English voices available as our other AAC apps and includes over 60 free adult and children’s voices. Point 5: We are adopting a more sustainable model of monthly and yearly subscriptions so we can deliver on our promise to you: Access to 24/7 in-app AAC expert support. Regularly updated lessons and practice chapters in Proloquo Coach to help you master AAC and connect with your child. Continuous commitment to update Proloquo and keep it running smoothly on all compatible devices. Updates that improve the words and layout (vocabulary) of the app. Please know if you wish to provide feedback or ask any questions you can contact us anytime at support@assistiveware.com.

Won’t allow log in

Every single account we try to use to start using the app for our son just says that our email has already been used. We even created a new email to be able to utilize this app for our son and it still says the same thing. Very disappointing.

Response from developer

We are so sorry to hear you have encountered this problem when setting up your account. Please email us at support@assistiveware.com and we will assist you to resolve this issue.

Added speech impediment with no warning

They added a speech impediment to the voice my son just spent 6 months getting used to hearing as his own. Literally the exact opposite of helping with communication. Speech therapy usually involves reducing speech impediments, not creating them. Have they got any idea how distressing and confusing it is for a child with autism to be faced with a massive change… like how their voice sounds? And their solution for this problem they just created is to manually alter the pronunciation of thousands and thousands of words. Beyond ridiculous!
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Response from developer

Thank you for taking the time to provide feedback. We are really sorry to hear how distressing and confusing this has been for your son. We understand how personal a voice can be, and how hard it is when something familiar suddenly sounds different. Please be assured: this update did not add a speech impediment, and it should only have made the voice smoother and clearer. We’d like to continue to look into what you’re hearing on your device and help you directly. Please contact us at support@assistiveware.com

1 year of use

My partner has been utilizing this application for the past year, and it has proven to be highly effective. It eliminates the need for me to engage in the guessing game regarding her attempts to communicate. She is an individual with autism who typically communicates verbally but experiences periods of nonverbality due to stress or overwhelm. Consequently, the combination of her autism, ADHD, anxiety, and PTSD using this application has enabled her to communicate when she physically cannot. Given our limited budget, we refrained from investing hundreds of dollars in an application that might have failed to meet her needs. Since adopting this application, she has been able to communicate more effectively during her shutdowns, enabling her to engage in conversations with me or others. This has significantly alleviated the stress on both of us. The customization options provided by this application are particularly well-suited for an individual who is 26 years old, possesses reading, writing, and speaking abilities. I conducted extensive research to identify an application that would be user-friendly and intuitive for her skill levels. While she still encounters challenges, the application has been beneficial. There was an initial learning curve for her, but the search function and the ability to add words and folders for restaurant orders have proven invaluable. This functionality allows her to place orders without any hassle or concern. Thank you!
I do wish there was a way to just buy this app instead of paying a subscription like Proloquo2Go. As we love the app just tired of Subscriptions
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Response from developer

Thank you so much for your 5 star rating and taking the time to leave such an detailed review! We love to hear from happy customers and it means so much to us to hear that our app is supporting your partner to communicate in times of stress. If you have any questions or feedback for us, you can contact us any time at support@assistiveware.com.

Amazing app with one complaint

I have used this AAC app for about 4 years and it is by far the best one for me and the only one I have been able to communicate effectively with (I am autistic and nonverbal). I tried many AAC apps/devices for years before this one and this is by far the best. However, one complaint I have that is very important is that in the last update the voice I have been using for the past 4 years (Rachel) has been updated and now sounds nothing like it did before. As someone who cannot speak, that voice was part of my identity and for that to now not be an option any more is upsetting. I would appreciate the option to keep my original voice instead of the voice being changed with no option to keep the original. I believe any “improved” voices should be separate and new and the old voices should still be available for the people that want to keep their voice. Apart from this complaint I genuinely cannot recommend this app enough. Thank you to the developers!
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Response from developer

Thank you for sharing your thoughts. We understand that voices are personal, and even small changes can feel significant, especially when that voice has become part of your identity.  This recent update followed testing and user feedback to improve pronunciation, clarity, and overall voice quality, and to ensure that voices remain compatible with your device over time. That said, we understand how unsettling it can feel when a familiar voice changes. If you contact support@assistiveware.com and share more details about what sounds different, we can share that feedback with our voice partner.

Yet Another Subscription Fee For Something That Should Be Free

If you want to say “we are here to help”, that’s one thing, but I’m hard pressed to see how anyone can believe that if you’re constantly mauling their wallet for it. I wouldn’t mind so much it were a one-time purchase, but THIS? Absolutely disgusting. Non-verbal people have enough trouble getting through life surrounded by discrimination and authoritarian hate without so-called “AAC vendors” engaging in the show of ableist greed that is constantly charging them for something that they may as well design and code themselves for free.

And you’re not even the first to do this. You’re only the first to get the coveted App Store spotlight which did give me hope that you’d be different. You’re not. You’re exactly the same as every other AAC app on this store: pay to play, except it’s not a game, it’s the voice that is needed for self-expression and communication.

If and when I learn to make my own apps, I’ll make my own AAC app, market it for free, and make all functional features available without a single paywall. Its only in-app purchases will be purely cosmetic and the only subscription would be a donation line that does nothing with the actual program (and it will say so). Who knows, maybe some genius got fed up with this too and is trying to do the exact same thing already.

Good luck justifying your price tag when that baby drops, you’re going to need it. =)
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Profit off children

Many people don’t have the funds to pay every month. You are profiting off children that have to voice. Shameful

Inappropriate language

Our son is 3 and nonverbal, we downloaded this app to use as iPad as an AAC device. At first glance, it’s very user-friendly and our son picked up the layout quickly and was able to use this as a form of communication. The reason I would give it one star and quite frankly no stars if that was an option is because there’s no way to hide inappropriate language like “shut up”, which should not be accessible to a three year-old on top of other words that you cannot remove. When I reached out to support their response was they don’t feel like we should limit words to children, which I agree with but having my three-year-old constantly hit the shut up button during school is not appropriate and there’s no way to remove it so don’t waste your money just spend the money on a different app that lets you have access to editing words to make sure that your children don’t get in trouble because While language is extremely important and I don’t wanna limit, I also don’t want to have my child constantly scolded because an app thinks it’s OK for a three-year-old to use the word shut up. We will not be renewing our monthly subscription and will look for a more accessible app that supports positive language reinforcement.
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Response from developer

Thank you for sharing your feedback. Proloquo is designed to provide AAC users access to essential language for real participation and self-expression. We include a very small number of age-appropriate swear words because access to language matters, and families can guide how words are used.

Can’t get in

I downloaded this for myself and i cant get in because i have to pay for a free trial i dont want a free trial

Response from developer

Hi. While Proloquo is free to download, you cannot access the app without setting up an account. Once you have an account set up, you can access a free one month trial or start a subscription straight away. It is not possible to use the app without an account and either an App Store subscription or a licence. You can email us at support@assistiveware.com if you would like further information.

Wish it could be like proloquo2go

I purchased this app for my nonverbal child and I find it overwhelming. I wish I would’ve gone with Proloquo2go.

A text box imp-limitation

While I do think this app has potential, I am a blind user, and would find a text box option more useable than tapping words. I think both should be an option. When tapping on Keyboard, it does pop up the keyboard, and that is great, but it's not a text box. This would make writing a sentence or two much easier, then hitting "play" for it to speak. The in call intigration is insanely useful, hence why I like this app.
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Response from developer

Hi and thank you for your high rating and taking the time to leave feedback about the app. It is great that you are loving the call integration available with Proloquo. Perhaps you can email us at support@assistiveware.com and share your feedback in more detail with us?

Amazing

I have autism and I am non verbal and I have tried so many different communication apps but none of them worked for me except this one I love this one it’s just right for me

Response from developer

Thank you for taking the time to leave us a five star rating and such a positive review. We love to hear from happy customers! If you have any questions or feedback regarding Proloquo, please contact us anytime at support@assistiveware.com.

Incredible AAC app

An incredible app which has helps me communicate. I love the amazingly wide vocabulary. That was very helpful when I lost my speech as I was used to having access to a wide range of words.

Freedom

This app provides so much more freedom by the amount of words that are pre-programmed into it and the setup. Being able to search words, type in addition to have words, add photos, etc makes a huge difference. The ability to pair this with Apple voice makes an incredible difference as someone that is semi-verbal. I have been able to have conversations with my doctor that have been previously not possible. Thanks for creating a platform that more readily supports AAC users with large vocabularies.
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Not happy

Always kicking me off I want a refund

Response from developer

Hi Sydneymcd. We're so sorry to hear you are having trouble with the app. Can you please email us at support@assistiveware.com so we can help get you sorted out? Thanks!

Tricks you into downloading

It says free but when you actually get it, it tries to get you to pay huge amounts of money

Amazing app

This app has changed my son’s life and he can finally communicate with me.It’s easy to use, well worth the money for the subscription!

Response from developer

Thank you so much for your five star rating and glowing review. It makes us so happy to hear your son is using Proloquo to communicate with you!!! If you ever have any questions or feedback, you can contact us anytime at support@assistiveware.com.