PromptSmart Pro User Reviews

Customer Experience

Positive experience27.1% of reviews
Neutral9.5% of reviews
Negative experience63.4% of reviews

~ Based on 377 written reviews from the US App Store.

What users say

Is PromptSmart Pro Safe?

PromptSmart Pro - Teleprompter appears safe based on user ratings. AppsHunter Safety Score for PromptSmart Pro is 92/100.

This assessment is based on 11,413 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.1% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 11,413 App Store ratings for PromptSmart Pro.

Is PromptSmart Pro Legit?

PromptSmart Pro - Teleprompter appears to be a legitimate app. AppsHunter Legitimacy Score for PromptSmart Pro is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Garbage

This would be so great…if it worked. It doesn’t. Wasted so much time trying to get the voice activation to reliably work. Move along, nothing to see here.

Crashes

Downloaded it today. Keeps crashing no matter what I do…

Excellent!

I use this for so many things. Voiceover work, speeches, and more. It tracks my voice and follows perfectly!

App stays on a load screen for hours

I’ve used this app one time. Now every time I open it, it stays in a loading screen won’t let you click anything on the screen. And it does this every time I open the app. I paid $30 for this app. Sure would be nice to be able to use it.

Bait and switch - constant upsell on PAID version

I happily paid the high purchase price and was ready to get to work, but no, you must also subscribe to access critical features. That kind of double-dipping is incredibly scummy.

To make matters worse, the app locks up when switching between portrait and landscape and randomly freezes during use. At this price, that’s unacceptable.

I’m going to push for this app to be delisted until the company fixes both its functionality and its misleading pricing model.
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Do not buy

Awful. The lite version worked better fine, but I needed prompting for more than 3 minutes so I bought the pro version. Anytime you try to hit play the app just crashes. 100% of the time.

Pretty good, but…

…I like it, but I wish you could rename script files in the file list.

Confusing Licensing and Feature Bundles

The licensing model and feature bundles is super confusing. To transfer scripts on your computer you need to pay the monthly license and they’ve made it particularly cumbersome to connect to your Google Drive and load the script on the phone. I moved from bigvu but to be honest I regret my decision and will be moving back.
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Great app with terrible reliability

For such a great app, it’s a shame that after all this time they haven’t fixed the major bug causing it to crash every time you press the play button. I uninstall the app, reinstall it again and it works for 12 hours before it begins crashing constantly again. PLEASE FIX THIS

Poor

Teleprompter keeps sticking halfway through

Warning it cost more and more

I don’t recommend this product because what they charge does not match their description in the app store. I paid $30 and now they want $100 a year. I want a refund

Just bought the Pro version.

Confused, I was prompted to set up a login and the only thing the login gives you is a page to sign up for monthly extension plan? I’m new to this app but can this even be used without a subscription??? Now, the app just crashes.

iOS - Apple Liquid Glass

Kindly can you make the app icon compatible with Apple's latest iOS so that the app icon fits in on the home screen with the rest of them. Thank you!

Now it just exits when trying to use

I bought PromptSmart Pro a few years ago. Has worked fine, but recently it just started to exit, every time I tried to play a script.
Even old scripts that originally worked fine.
I’m really p!ssed off that a once reliable App I paid for, now doesn’t let me use it.
I’m assuming it’s associated with their more recent requirement to have a subscription?
Pretty annoying when I fully paid for the App a few years ago.
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Double Pay?

I paid $30 to download and then it’s $34 per year? Do I have that right?

Doesnt include voice scrolling

Bought this for the voice scrolling function but that is a seperate subscription

Recordings are unusable - audio drifts out of sync

The teleprompter side of this app works well. VoiceTrack is genuinely clever. The problem is the recording function, which is the whole reason to use it.
Videos recorded in the app have audio that drifts progressively out of sync. It's not a fixed delay you can correct in an editor - the drift gets worse across the recording, so nothing lines up no matter how you shift it. The cause is that the app records video at a variable frame rate while the audio stays constant. Editing software assumes a constant frame rate, so every recording comes out looking badly dubbed.
I found this out after filming videos I couldn't afford to reshoot, then spent an afternoon diagnosing the files and repairing them with command line tools. Most people won't have the technical background to do that, and shouldn't need to. They'll just have ruined footage.
Until the developer fixes the recording pipeline to output constant frame rate video, I'd avoid recording in this app entirely. Use it as a prompter with a separate camera if you must, but that defeats the point of buying it.
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Pricing dodgy

I wanted to use this app as it came well reviewed. It was advertised as $49.99 on the Australian Apple App Store. I bought it and downloaded it. I saw a $52.28 charge on my credit card for the app. I downloaded the app and immediately on opening the app a pop up asking me to pay $59.99 to use the app. This is not honest or ethical pricing for a product which goes against Australian Consumer law. Not impressed and motivated to share my first impression here.
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App is good but have had admin issues

I have found the app very good but on trying to explore other features my problems started. The extension was applied to the wrong account and attempts to get that sorted out have been tortuous. Support seems all about what they can’t do rather than what they can.

Spot-on

Works really, really well. Used it on an interview. Exactly what I needed.