Recordings are unusable - audio drifts out of sync
The teleprompter side of this app works well. VoiceTrack is genuinely clever. The problem is the recording function, which is the whole reason to use it.
Videos recorded in the app have audio that drifts progressively out of sync. It's not a fixed delay you can correct in an editor - the drift gets worse across the recording, so nothing lines up no matter how you shift it. The cause is that the app records video at a variable frame rate while the audio stays constant. Editing software assumes a constant frame rate, so every recording comes out looking badly dubbed.
I found this out after filming videos I couldn't afford to reshoot, then spent an afternoon diagnosing the files and repairing them with command line tools. Most people won't have the technical background to do that, and shouldn't need to. They'll just have ruined footage.
Until the developer fixes the recording pipeline to output constant frame rate video, I'd avoid recording in this app entirely. Use it as a prompter with a separate camera if you must, but that defeats the point of buying it.
Videos recorded in the app have audio that drifts progressively out of sync. It's not a fixed delay you can correct in an editor - the drift gets worse across the recording, so nothing lines up no matter how you shift it. The cause is that the app records video at a variable frame rate while the audio stays constant. Editing software assumes a constant frame rate, so every recording comes out looking badly dubbed.
I found this out after filming videos I couldn't afford to reshoot, then spent an afternoon diagnosing the files and repairing them with command line tools. Most people won't have the technical background to do that, and shouldn't need to. They'll just have ruined footage.
Until the developer fixes the recording pipeline to output constant frame rate video, I'd avoid recording in this app entirely. Use it as a prompter with a separate camera if you must, but that defeats the point of buying it.
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App is good but have had admin issues
I have found the app very good but on trying to explore other features my problems started. The extension was applied to the wrong account and attempts to get that sorted out have been tortuous. Support seems all about what they can’t do rather than what they can.
Spot-on
Works really, really well. Used it on an interview. Exactly what I needed.
Paid for onetime purchase but no longer can log in to use
I bought this app back in 2025 as a one time purchase of $29. Haven't use it for a while, now trying to sign back in to use full function, system doesn't recognize my email? There is absolutely no customer service email or phone to communicate. I want my purchase back, please.
Works great
Very easy to use. Great features.
Not responding
I attempted to purchase the Lifetime license but the transaction never completed. Is a Lifetime license still available for PromptSmart Pro, and if so, how can I purchase it? Also, what exactly was restored when I selected Restore Purchases?
Has become so glitchy it’s useless.
I’ve used the app for probably a decade. It’s always had some glitches, but they never really interfered with my workflow, but lately the app has become useless because the scroll stops so regularly. Very disappointing.
Just right
It was wonderful to use the software to make a speech
Wonderful app
Indispensable to my workflow works really well.
Paid for pro, then they make you pay more!
I’m a bit peed off as I purchased the pro app, presuming that was it, I would have access to all features for a lifetime. But helas, there was a trial, which I wasn’t aware off and now having to pay the same amount every year. Bit sneaky that, and disappointing. So please be aware!
The one I was looking for
Great app, love the voice follow feature so I don't have to pick a speed and try to keep up. One feature I wish it had is to go to the next script and create a new video.
Game Changer
This app is outstanding! I’ve been doing video production for 20+ years and have worked with many teleprompter setups. The auto scrolling is a game changer! This makes it so much easier as a solo creator when you need a teleprompter. I would highly recommend pairing it with the Glide Gear teleprompter. You can use it with and tablet or smartphone.
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Best App Ever!
Honestly, I couldn’t do my work without it! I love this app and perhaps more importantly, the support has been exceptional!
A mainstay of my professional work
I’ve used this app for thousands of videos. It keeps getting better every year.
When I first reviewed it I judged it pretty harshly as it still had some flaws but now I think it’s basically perfect. The voice recognition for scrolling works almost perfectly. The mass import form cloud services feature is a huge time saver. You can get some great work done with this app.
When I first reviewed it I judged it pretty harshly as it still had some flaws but now I think it’s basically perfect. The voice recognition for scrolling works almost perfectly. The mass import form cloud services feature is a huge time saver. You can get some great work done with this app.
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Bugs
Way too many annoying bugs
One hour 15 minute program, with live guitar accompaniment!
Prompt Smart tracks terrific! Occasionally if I play the guitar to loud or aggressively, while delivering my script, Prompt Smart might lose me, but as soon as I quiet down, even slightly, it catches right up. I’m 75, I couldn’t make my presentation without Prompt Smart. I am so grateful for this technology.
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Great… and not too great
I have used this app on an android tablet and on an iPad. On the iPad it is nearly perfect. It works smoothly and beautifully. On the android tablet it is not very good at all - very, very buggy! If you have an iPad you should be quite pleased. But with an Android tablet, you’ll be pulling your hair out.
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Weekly user. It’s… ugh. Fine.
Does what I need, but the price is so aggravating for the glitches I face.
Super expensive for what it is. I had a 3* and just switched to 2*
What’s GOOD:
It follows my voice. That is why I bought the app.
What’s BAD:
1) subscriptions. Hate renewing. Hate the price.
2) formatting.
A) Sometimes I wish the words went bigger than size 10 so I could view when recording from farther back
B) copy/paste often includes black text, but not always. Not until I get into recording the script does it just disappear my text. (Dark text on dark background instead of white text on dark background.)
C) not easy to import. Formatting is whacky
D) I eventually just CLEAR the formatting which removes key words I wanted to emphasize with bold, etc.
E) still no clue why there are so many title fields. The layers of scripts are so weird. No clue why it’s laid out like it is.
3) login. Never saves login. Have to log in every time. Not the highest security risk platform. People can get my scripts, it’s fine. I hate logging in every single time. And it always puts the login page behind a couple of clicks.
Overall not a fan. If I find something better, I’m out.
Super expensive for what it is. I had a 3* and just switched to 2*
What’s GOOD:
It follows my voice. That is why I bought the app.
What’s BAD:
1) subscriptions. Hate renewing. Hate the price.
2) formatting.
A) Sometimes I wish the words went bigger than size 10 so I could view when recording from farther back
B) copy/paste often includes black text, but not always. Not until I get into recording the script does it just disappear my text. (Dark text on dark background instead of white text on dark background.)
C) not easy to import. Formatting is whacky
D) I eventually just CLEAR the formatting which removes key words I wanted to emphasize with bold, etc.
E) still no clue why there are so many title fields. The layers of scripts are so weird. No clue why it’s laid out like it is.
3) login. Never saves login. Have to log in every time. Not the highest security risk platform. People can get my scripts, it’s fine. I hate logging in every single time. And it always puts the login page behind a couple of clicks.
Overall not a fan. If I find something better, I’m out.
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Waste of money. All their stars are purchased.
This app follow your voice for a few seconds and then get stuck. I purchased it but did not able to use it even for a once. It cannot help you in recording even a 1 minute video, forget about a long video. I wish i could sue them for money back.
Space for 1 improvement
Super useful for prompts for longer speeches.
One great improvement would be a live practice with feedback on pace, tone and emphasis
One great improvement would be a live practice with feedback on pace, tone and emphasis
