This rating is for customer service
If anyone ever replies to any of the 3 emails I’ve sent already I will adjust this review. All I’m asking is a question and would like at least a reply. It’s been months since my first email…
Love love love
Love this app! My only wish is that it was available on Android so ALL my friends would join! I'm up to 6 so far ❤️🥰 love it!
Support doesn’t reply to emails
Not sure how to connect with support but there needs to be an option to set your weigh in goal to less than 3 times a week. My goal completions are off because I don’t weigh that often and personally don’t think it’s healthy to weigh more than once a week (for me). If support could reply to inquiries, it would be nice. That or remove the option to contact you… I’ve tried twice over the past few months with no response :/
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Verification Issues
When downloading the app, you’re meant to get a verification code texted to your mobile. I put in my correct number & the code wouldn’t send through. I attempted this over 20 times, uninstalled & reinstalled the app and it’s still not working. Not worth the difficulty trying to access the app..
Great app with friends
I love this app. It’s accurate, super easy to use, I love that my best friends are on there so we can keep each other in check. My only con and why it’s 4 and not 5 stars is one of the sections is weighing in. There is no option to only weigh in 1 time a week. I want to use that function because I like having my steps, water and weight in one place but kinda annoying that the app wants you weighing in a minimum of 2 if not 3 days a week as the lowest. I know I can just not weigh in the other 2 days but my OCD doesn’t like not having that checked off every week as done. 😂 Other than that, FANTASTIC app, maybe the best health one I’ve ever used.
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