Proof User Reviews

Name: Proof: Process Server
Rating: 4.47969 (517 reviews)

Proof: Process Server

Proof Technology, Inc.

💼 Business

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Proof process server app

App sometimes loads too slow when I’m at the servee’s address and I want to submit and leave immediate. Then I have to wait for the app to load.

giddybuttonesq

a month ago

Response from developer

Thank you for the review, and for taking the time to share your experience! We completely understand how important it is to submit quickly when you're at the door, and we're sorry to hear the app has been loading slowly in those moments. We are actively working on app performance improvements. In the meantime, please reach out to us at wecanhelp@proofserve.com with your device type and app version so we can dig into what's happening and help troubleshoot. We appreciate you serving with Proof!

This app gets worse with every update

When I first started doing work for these people, this app was great. It was simple, but it worked.

Since they have upgraded it several times, and I use that term, loosely, you can no longer do off-line updates of jobs, which is a huge problem if you’re in an area with bad cell service. Many times the app crashes instantly when you try and open it, or you simply get a black screen or a white screen and have to completely try and close it and go back into it. Anytime you tell them there’s a problem they act like it is residing in your device and try and help you troubleshoot it. I don’t have time for that because the problem is never in my device. The problem is in their app! These people don’t listen

Deanna24FL

3 months ago

Response from developer

Thank you for taking the time to share this feedback! We’re sorry for the frustration you’ve experienced with the app, and we’ve shared your comments with our Product Development team for review. In the meantime, we’d really like to help troubleshoot the issues you’re seeing — please reach out to us at wecanhelp@proofserve.com with your device details and app version so we can dig in further. Thank you!

Job instructions

I’m new an my experience isn’t great, soon to leave. Proof has a habit of changing instructions so beware of that, which costs more fees on you. And they won’t tell you tell the end. When trying to serve a summons they then want you to mail documents “ stamps aren’t cheap “ and then mail an affidavit “ more stamps and more envelopes. They make it real difficult because the pay ain’t worth it the amount of stamps and envelopes you spend. I recommend everyone go to “Serve Manger”

rhunzz

3 months ago

Response from developer

Thanks for the feedback, and we’re sorry your first experience has been frustrating — that’s not what we want for servers using the Proof platform. Some jobs do have follow‑up steps (like mailing documents) that depend on the outcome of the serve or court/client requirements after attempts are made. We understand that can mean extra time and out‑of‑pocket costs, and we’re always working to make job requirements clearer upfront when they’re known. Please reach out to us at wecanhelp@proofserve.com so we can review your specific job and help. Thank you!

Buggy

Not a big fan of the app. I definitely do not like the affidavits that are generated and the tight controls

Product-guru

4 months ago

Not good, not bad.

App has serious potential but definitely needs a few things to be implemented before they can compete with the likes of ABC legal.

randysavage561

4 months ago

Response from developer

Thank you for your feeddback! We always strive to provide the best service possible, and we’d love the opportunity to learn more about how we can improve. Please don’t hesitate to reach out to us directly at wecanhelp@proofserve.com - we’re here to help!

Newbie

Company is AWESOME !

MVM/LBR

4 months ago

Communication

Look, the people are great. The jobs are a little slow and you just gotta just take your time. Most importantly respect the work people an time

TallT3ff

5 months ago

Response from developer

Thank you for your positive feedback! We’re glad you’ve had a great experience with our team, and we really appreciate your perspective. We agree that respect and clear communication matter, and we’re continually looking for ways to improve efficiency. Thanks for the work you do and for being part of the Proof network!

Get more jobs

App is good but get more jobs 💯

Geebeestaktok

5 months ago

Reliable and so easy to use!

The app provides a clear and organized workflow for managing assignments.
It supports a professional experience and helps you feel connected to the Proof team while staying efficient on the job.

PRProcessServer

6 months ago

Response from developer

Thank you for your positive feedback! We truly appreciate it. We’re glad to hear that the app is working well for you. Thank you for serving with Proof, and have a great day!

Not user friendly

This app has a plethora of issues that prioritize aesthetics over functionality. Why should the different jobs be grouped together when zooming out on a map? It makes it incredibly hard to keep track of what jobs have already been served in succession. Why is there no way to generate a map based on the jobs addresses? Also, this crashes all the time commonly in time sensitive moments.

School jewel

8 months ago

Response from developer

Thank you for taking the time to share this feedback! We’re sorry for the frustration you’ve experienced with the app, and we’ve shared your comments with our Product Development team for review and consideration as we plan upcoming improvements. In the meantime, we’d really like to help troubleshoot the crashing issue you’re seeing — please reach out to us at wecanhelp@proofserve.com with your device details and app version so we can dig in further. Thank you!

It’s a joke!

I’ve applied two months ago! A guy called after a month and left a voicemail. I called back and left him a message. Never called me back. Same thing for my friend, but, he called the guy a million times and still no response.

SaharW00

10 months ago

Great Company to work with

I’ve been a process server since 2021 and have been off and on with Proof on my own. I love their customer support and the field support that each server has for each job they are assigned. I live in an area that isn’t very big but the work is consistent and well pays the bills and puts food on the table for my son. I enjoy working with them. Lynn, Kim and Rey are outstanding to work with here in Texas. Although there are some things that can change, it is what it is and I would recommend Proof to any process server for some extra cash and to anyone needing to get documents served

Sagte Reus

a year ago

Response from developer

Thank you for highlighting your positive experience with our team! We’re grateful for your feedback and happy to have you as a valued member of the Proof community.

I love Proof

I’m a preferred P.I here in NC. Thank you proof, I just wish there were route plans!

Eeeeeeffffhhhh

a year ago

Proof Server

I feel this app is perfect for listing jobs and clients. I just wish it was a bit more organized on the jobs listing.

Proofserverapp

2 years ago

Response from developer

Thank you for your positive feedback! We’re glad to hear that the app is working well for you. We also appreciate your suggestion regarding the organization of jobs, and we’re actively working on improvements. We’re excited to announce that new features will be coming soon, and we believe they’ll enhance your experience even further. Thank you for your continued support!

Poor communication

Horrible response time from territory management

Alabama Server

2 years ago

Update

This update be messing up too much for me, I’m missing opportunities because the app wanna act dumb and say I need to enable my location when it’s always enabled. I wasn’t having this problem before this new update. Fix it and fix it immediately.

Quinable Guest

2 years ago

Dead App

Used to be a reliable source of work. Then over the years it has declined into horrible pay for very very few jobs. The only job alerts I’ve got in the past few months have been several states away. They pretty much just abandoned me as a highly rated and loyal server. I’ll also never forget the payout cuts at Christmas. WEAK!!!!! I advise process servers to look elsewhere for work…go for those direct clients, it’s worth the effort!

f navica

2 years ago

Unable to join

I’ve uploaded all requested documents and on the waitlist but I’ve been waiting for over a month. Really disappointing. When contacting support, I only get a pasted response. As if I’m reaching out to robots and not individual people.

😬🙄🫠

2 years ago

Strike 2

I’m a strike three and your out kind of guy. We are at strike two with proof. I even bent over backwards to make it right. Never heard back and the job offer is still on my list after three days. Then they offered me a job for a measley $20 for a 40 Mile drive to serve (STRIKE TWO). At this point I don’t trust them, but I’ll give them another swing at the plate to prove me wrong. So far, not so good. Having just read all the bad reviews, maybe I’m at strike three after all. Cut my losses before incur any.

Keyedup88