Lost my pickup photos even with paid subscription
I figured I’d try this out on a recent rental from Hertz. So I did the three day free trial into the monthly subscription. Took the photos as I picked up my car. No problem. Was a five day rental, so my monthly fee deducted during the rental. Again no problem. But when I dropped the car off and went to take pictures, the app seemed to have forgotten my signup and asked me to sign up again even though 9.99 had already been deducted from my account. And of course the 8 photos I took of the car on departure could not be found. And of course I couldn’t stick around at the rental place to wait for customer service from the developers.
I have cancelled my subscription. I’m out the 9.99 with nothing to show for it but hopefully this review will save someone else from this issue.
I have cancelled my subscription. I’m out the 9.99 with nothing to show for it but hopefully this review will save someone else from this issue.
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Disappointed
The before photos of our rental car at night were mostly worthless. The short three-day trial period wasn’t even enough to cover my four-day car rental. I forgot to delete the app in time and got charged for a one month subscription for nothing.
Cheap app
Most all of the features don’t work as advertised. The AI scan doesn’t work, the PDF report export doesn’t work either. The app also logs randomly logs you out and it’s a huge process to get back in and restore the purchase. It’s like the developer made this app in 5 mins and hasn’t updated it or checked it for bugs since. I reached out to tech support (Gmail address) and they were extremely unhelpful and stopped responding, I believe they are in Asia or another country. Bottom line - waste of money.
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Good but could be better
The concept and ease of use is excellent. I wish it let you add additional pics of problem areas and the interior. For every issue it detects, it says “unknown location.” If you know there’s an issue, point it out! How hard can that be.
Great service
Now we are Eavan!





