I was surprised at the great deals and quality!
The items I have ordered from Rusty have been great deals and excellent quality
NONEXISTENT “support@proozy” 1st & LAST ORDER!!!!
I recently ordered items totaling around $95.00. This was in mid December as I needed some winter gear. I’ve thought about buying from PROOZY for a while but hesitant due to the terrible reviews I’ve read online. I placed the relatively small order as a trial order with this place. They do have some great deals!! However,their customer service support is the WORST I HAVE EVER EXPERIENCED. I’ve sent NUMEROUS EMAILS TO THEIR “support” that apparently has no staff or reps?? Odd they have NO PHONE NUMBER EITHER TO CALL FOR ISSUES PERTAINING TO ORDERS?? That is just weird but so be it. UPS delivered my package to SOMEONE ELSE’S HOME! They take a picture of the delivery which clearly as NOT MY HOME!!!!!! UPS is a whole different experience and accused me of lying basically with ridiculous details given for me to do. I was told to call the chief of POLICE IN MY TOWN cuz UPS dropped my package off at the wrong address. That cannot possibly be they way that WORKS??? I tried to tell the UPS rep but like I said they blatantly thought I was full of it & lying. It couldn’t have been more OBVIOUS. Someone is probably very happy with their new winter clothes they received unexpectedly!!!!
When it comes down to it PROOZY should have made this right as I didn’t do anything sketchy just wanted my items replaced,
store credit or a refund. Idc which just want what I paid for!! In today’s WORLD $95.00 is $95.00!!! I don’t just have disposable money like everyone else in this country right now! They got my money & I got absolutely NOTHING. Now,have to do a charge back with my bank which is not something anyone enjoys doing!! This is unfortunately my first AND LAST ORDER FROM PROOZY!! How can you have a business that large and have no customer support phone number and ignore emails or have no staff to reply to them?? I’m actually quite confused about this issue honestly? I read their terms of service,it says that support will contact you if you have any problems/issues. Obviously,that’s not how they do things despite claiming in their own terms they DO HELP WITH orders with problems. This is ridiculous & I’ve sent about six or seven emails at this point. I have NEVER ENCOUNTERED SUCH HORRIBLE,NONEXISTENT SERVICE ANYWHERE & I order online constantly as I run a business that requires it. Good luck to anyone who deals with this place. I hope UPS brings it to your actual address & I hope you have no issues with your order cuz you’re screwed basically. Thankfully, I can do a charge back with my bank but what a DISAPPOINTMENT!!!! Maybe I’ll see the person that got my boots,coat,sweatshirt,etc as it was delivered to SOMEONE IN MY TOWN??? Merry Christmas to THEM!!!!
When it comes down to it PROOZY should have made this right as I didn’t do anything sketchy just wanted my items replaced,
store credit or a refund. Idc which just want what I paid for!! In today’s WORLD $95.00 is $95.00!!! I don’t just have disposable money like everyone else in this country right now! They got my money & I got absolutely NOTHING. Now,have to do a charge back with my bank which is not something anyone enjoys doing!! This is unfortunately my first AND LAST ORDER FROM PROOZY!! How can you have a business that large and have no customer support phone number and ignore emails or have no staff to reply to them?? I’m actually quite confused about this issue honestly? I read their terms of service,it says that support will contact you if you have any problems/issues. Obviously,that’s not how they do things despite claiming in their own terms they DO HELP WITH orders with problems. This is ridiculous & I’ve sent about six or seven emails at this point. I have NEVER ENCOUNTERED SUCH HORRIBLE,NONEXISTENT SERVICE ANYWHERE & I order online constantly as I run a business that requires it. Good luck to anyone who deals with this place. I hope UPS brings it to your actual address & I hope you have no issues with your order cuz you’re screwed basically. Thankfully, I can do a charge back with my bank but what a DISAPPOINTMENT!!!! Maybe I’ll see the person that got my boots,coat,sweatshirt,etc as it was delivered to SOMEONE IN MY TOWN??? Merry Christmas to THEM!!!!
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Amazing Website!!!!
I have LOVED PROOZY for years now! I discovered them a long time ago and it is one of my top favorite stores to shop through online!!! Thank you for awesome, quality items for GREAT prices!!!!💯❤️💯
Payment methods restrictions
I had an email from PayPal, stating I would get a $10 discount, if I spent at least $100 on this site. When I tried to use it , PROOZY did not allow me to use PayPal as a payment method. False advertisement!
Great Value
Great clothes at great prices!
