Protect & Privacy User Reviews

Top reviews

Not functional

Anytime I try to activate the VPN, it gives me a pop up that says “User authentication failed.” Then another on the top of the screen that says “Error Cannot connect to server.” I’m not going to pay 9.99 a week for a VPN that won’t work.

Butt

don't get ts

Attempting to Charge Card After Canceled Subscription

This app works but I wanted to do the 7 day free trial, the same day I bought the free trial I unsubscribed. So it doesn’t expire until Nov 3rd, 7 days later, but for some reason this app has tried to debit my card numerous times, before the expected payment. Beware! I am NOT paying for a subscription I canceled!!!
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Response from developer

We regret to learn that you are experiencing difficulties with your Protect & Privacy premium subscription. For comprehensive information regarding the terms and features of our premium subscription, we encourage you to visit the app’s description in the App Store. This section provides detailed insights and answers to frequently asked questions. Should you have any further queries or need personalized assistance, our team is always at your disposal. Sincerely, Protect & Privacy Team.

Confused

I really don’t understand this at all

Deceptive ads

An ad popped on my elderly mother’s iPad stating her iPad was heavily damaged from visiting 8 adult sites … download your app to fix it. Really? This is how you want to get customers? Besides lying, you are not even an antivirus or any type of app that would fix her iPad. You are a VPN app. Stop with the deceptive ads. I am going to do my best to make apple knows about your deceptive practices.
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My review

Great

Not worth it

Paid for it and don’t work

Response from developer

Hello, We are truly sorry to hear that you're encountering issues with Protect & Privacy. To assist you effectively, please send us a detailed description of the problem to support@protect-proxyvpn.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Protect & Privacy Team.

Boy

He

it’s doesn’t work

it doesn’t work

Response from developer

Hello, We are truly sorry to hear that you're encountering issues with Protect & Privacy Team .. To assist you effectively, please send us a detailed description of the problem to support@protect-proxyvpn.com. If possible, include screenshots as they can greatly aid in understanding and quickly resolving your issue. Our dedicated support team will review your case and work diligently to provide a timely and effective solution. Your satisfaction is our top priority. Yours respectfully, Protect & Privacy Team.