Proton Authenticator & 2FA Reviews: Is It Legit?

Customer Experience

Positive experience57.6% of reviews
Neutral19.2% of reviews
Negative experience23.1% of reviews

~ Based on 255 written reviews from the US App Store.

What users say about Proton Authenticator & 2FA

Is Proton Authenticator & 2FA Safe?

Proton Authenticator & 2FA appears safe based on user ratings. AppsHunter Safety Score for Proton Authenticator & 2FA is 87/100.

This assessment is based on 314 user ratings, with an App Store average of 4.4/5.

Safety Analysis

82.8% of ratings point to a safe experience
6.7% of ratings suggest some concerns
10.5% of ratings point to a risky experience

~ Based on 314 App Store ratings for Proton Authenticator & 2FA.

Is Proton Authenticator & 2FA Legit?

Proton Authenticator & 2FA appears to be a legitimate app. AppsHunter Legitimacy Score for Proton Authenticator & 2FA is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Proton never disappoints

Yet another example of how to do it right. Proton excels at securing our online experience. Zero complaints.

Near perfect

Fast, simple, not tied to a server. The best I’ve used.

iOS 16 unsupported

... which means that I have to go back to Google Authenticator. Unfortunately I only found out after having gone through the hoops to set the whole thing up on my iPad first. Stop forcing us to buy new tech, creating endless ewaste rubbish. iOS 16 is perfectly secure, as evidenced by the fact that Wise bank still happily support it with biometric verification, facial scanning, etc.
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Response from developer

Sorry to hear that. The Proton Authenticator app requires iOS 17.0 or later. Nonetheless, we've passed on your feedback to the team accordingly.

Excellent

Does what it says on the tin

Good for what it is

Always good to see a privacy focused product. Moved away from Microsoft Authenticator a while back, I like this product. My only complaint would be that some 2fa apps don’t allow exports (presumably to keep people trapped to that app) but that’s not your fault so yea.

Practical

I’ve been using Proton’s other apps for the past few years and have no complaints.

Mein Favorit

Ich liebe die Ästhetik des Authenticators. Ansonsten ist es halt ein Authenticator und macht das was er soll. Was ich mir wünschen würde und was leider kein mir bekannter Authenticator bietet, sind Kategorien. Wieso kann man seine Codes nicht gliedern in z.B. Social Media, Shopping, Privat usw. Weder Authy, Google, Microsoft oder Proton haben dieses Feature.
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Difficult using

Once downloaded, can’t access any codes

Ehh…

I first saw this and was excited because I know proton is private, so i downloaded it and transferred my codes from Google Authenticator (this is an option in the app to import from Google) but when I looked at the codes they were generating different numbers, tried to use one and it didn’t work. Ok I’ll just delete a code and try to re add it in proton “code not supported”. Good idea but doesn’t currently work.
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Perfeito

Totalmente integrado entre os dispositivos

Good alternative but ugly

As an Authenticator app it’s completely fine and functional and a great alternative to google Authenticator. But the app itself is not very user friendly or appealing to look at. Which is odd because the other proton services have very good UX. The sync option sometimes is a bit temperamental but has been a bit more stable recently. Overall it’s good but the UX can be improved.
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Response from developer

Thank you for the review. We have passed on your feedback to the team accordingly. That said, if you happen to be experiencing any issues with Proton Authenticator, feel free to let us know using the "Feedback" option in the app's settings. We're always happy to help.

Terrible

In trying to set this up. You must log into your account. I use this program. Well you can’t do both at the same time. I do not recommend

The proton start

3/5

Response from developer

Thank you for your feedback. If you have any suggestions on what we can do to improve, let us know in an update to your review.

LOST EVERYTHING

Opened app one day to randomly have no codes inside, thank god I had backups in other authenticator apps. Be careful…

Excellent

Complète parfaitement toutes les applications de Proton.

Best authenticator app

After making the switch from Google Authenticator, I have no idea why I tolerated Google for so long. Proton works well, it respects your privacy, and has better features and design. Major bonus points for having a desktop app too. I really hope Proton continues to support Authenticator long into the future.

Small complaint: shorten the app name under the app icon. Just call it “Proton Auth” so that the name isn’t truncated and displayed with an ellipsis. It just looks like poor execution, which doesn’t inspire confidence in a security app.
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Issues with syncing authentication apps between iPad and iPhone

Unable to sync

Response from developer

Thank you for the review. Could you share more details about the issue? What are the exact steps you're taking? Are you receiving any error messages? Have you followed the guide on our support page on syncing your 2FA codes? Contact us using the "Feedback" option in the app settings with more details so we can investigate further.

Excelente

Super prático

五星好评

可以显示下一组数字,很棒的设计

always server error

not good, uninstalled.