Proton Drive User Reviews

Customer Experience

Positive experience37.3% of reviews
Neutral21.8% of reviews
Negative experience40.9% of reviews

~ Based on 847 written reviews from the US App Store.

What users say

Is Proton Drive Safe?

Proton Drive: Cloud Storage appears mostly safe based on user ratings. AppsHunter Safety Score for Proton Drive is 82/100.

This assessment is based on 1,104 user ratings, with an App Store average of 4.1/5.

Safety Analysis

74.1% of ratings point to a safe experience
9.0% of ratings suggest some concerns
16.9% of ratings point to a risky experience

~ Based on 1,104 App Store ratings for Proton Drive.

Is Proton Drive Legit?

Proton Drive: Cloud Storage appears to be a legitimate app. AppsHunter Legitimacy Score for Proton Drive is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very good but needs some work

Love this app! Love this service! Have been a paid member going on 3 years.

However the only option to add photos seems to be the automatic backup. However I want to upload select photos. Sometimes I take screenshots to store info and will later delete them and I don’t want that to be added to the photo storage. Otherwise I have to some how get my photos onto a desktop (not easy since I don’t have an apple computer) and then upload select photos from there.

Additionally the app doesn’t allow for bulk selections. Which can make it even more annoying to delete photos that were backed up.

If this app had those two features it would be an immediate 5/5!
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Doesn’t Work on an iPad 6th Gen

If you’re looking for a review of Proton products and services, they are in general very great, but this review is just to point out something very specific that doesn’t work for me and I hope they can fix…

I don’t like writing a bad review for a company and group of products that I generally love, but I cannot do anything on Proton Drive on my 6th Gen iPad. (17.7.11).

I cannot create docs, upload files, I couldn’t even sign out of my account, I had to delete the app in order to sign out. It works great on my other older devices, but not my iPad sadly. I would find it very useful and time-saving if it did work.
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Response from developer

We'd appreciate it if you reported this through the in-app 'Report a bug' option, along with your app logs if you experience similar behavior in future, so the team can look into it. Make sure to include the app logs in your report. Thank you in advance!

Virtually no integration

Long-time Proton user - I’m simply trying to open a set of audio files in a media player - I can only “open with” a single file, can’t “open with” multiple files, can’t select all, can’t download the files to the an iPhone folder, can’t download a folder, can’t share the files directly anywhere (only an accessible link), can’t create a ProtonDrive folder that is accessible from outside ProtonDrive - there is so little integration; it’s impossible to use the app for anything beyond accessing individual files or uploading photos.
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Response from developer

Thank you for your review and feedback! We've added your +1 to the respective feature requests, to help prioritize future improvements to the app.

Can’t edit sheets on mobile

Was really excited to replace Google Drive but editing sheets is desktop only, what the heck???!!!

Does not delete photos removed from my phone

Stupidity does not delete photos removed from my phone automatically like others will please fix this.

Love proton, hate this app

I mean, c’mon!!! Fix this please! I’ve tried to upload a file more than 10 times, because if the phone closes or I’m not watching every second, it pauses. Worst part when it starts again after unpause, it’s at ZERO!!!!! Never mind it’s taking more than a min per meg!!! It would be different, even understandable if this were free…but it’s not. FIX PLEASE!
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No search function

Amazing product degraded by the fact that you cannot search for files. Been waiting years and am about to give up!

Response from developer

Encrypted search is on our roadmap. It's not a straightforward task because all the file names are encrypted. That's why it is taking us some time to come up with a simple and secure solution.

Best Cloud App!

Love this app, use it for alll sorts of stuff from work to sharing memes. I do wish we could run/host apps here like NextCloud, I'd pay for that, like a Budgeting app or something.

Könnte besser werden

Ich finde es sehr positiv, dass Proton Drive die Möglichkeit bietet, Ordner und Dateien mit einem Passwort zu teilen.

Leider gestaltet sich der Import kompletter Ordner aktuell recht umständlich. Statt einfach einen Ordner hochzuladen, muss man zunächst in Proton Drive einen neuen Ordner anlegen und anschließend die Dateien aus der Dokumente-App über die iOS-Teilen-Funktion importieren. Da nur einzelne Dateien über die Proton Drive App hinzugefügt werden können, ist dieser Prozess recht zeitaufwendig.

Ich wünsche mir, dass dieser Ablauf in Zukunft verbessert wird, da er momentan nicht besonders intuitiv ist. Ebenso wäre es großartig, wenn Ordner individuell durch Farben oder Symbole gestaltet werden könnten. Insgesamt bietet die App zwar eine solide Basis, doch es besteht noch viel Raum für praktische Erweiterungen.
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Response from developer

Thank you for sharing your feedback with us! We've passed it on to the team, to help prioritize future improvements to the app.

I like everything from Proton. Privacy matters

It was a great decision to move to Proton. Privacy is paramount. I am tired of big tech spying on everything

Lacks search

The app is generally good and proton update it regularly which is great.

But I can’t find anything!! There is no search. This is major.

How can there be no search in a file storage solution….

latest release has issues

It seems to be getting stuck on "getting things ready"

Lousy development

The integration with file manager app has quietly disappeared without even an ETA to recover the feature. This is very limiting, and in the current state I can’t recommend. I regret paying for this service. Development is slapdash at best. Who makes a change like that without even putting it in the release notes? Or testing is such garbage they didn’t notice? Raises big questions about their stated commitment to security because if they miss this stuff, what else are they missing?

Very disappointed.
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Response from developer

The latest SDK enabled version which brings with it faster and more performant uploads/downloads does not support Files app integration yet. We are working on it and it will be released in a future version. As said elsewhere, we're solving quite some technical challenges to eventually bring it back. Meanwhile, we're also improving the main app, so you might see new versions even if they don't immediately contain restored files integration experience.

Integration failed

Suddenly stopped integrating with the iOS Files app like it used to. This is important to export some files and photos. Please fix those annoying bugs before overstretching yourselves towards other "shiny new" apps. Remember your core business and users who depend on the current system for daily life.
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Response from developer

The latest SDK enabled version which brings with it faster and more performant uploads/downloads does not support Files app integration yet. We are working on it and it will be released in a future version.

Needs Improvement. Still my preferred safe backup solution

Two major points to add please asap.

1. Add to iphone files app
2. Please add SEARCH function

otherwise all good

My Review

Its good so far. But I dont like how you cant crop the photos or documents you take.Its annoying besides that its great so far

Response from developer

Thank you for your review and feedback! We've passed it along to the team.

Worst backup cloud service

I like proton pass a lot. Mail and vpn is fine too. This is the worst service they provide. UI is horrible. No select all. Have to keep app open in foreground to even sync. Sync fails if you don’t and won’t resume, leaving you to start over. Can’t choose which photos to sync, it’s either all or none. This software is infuriating to use. Hard pass
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Feature Request

Hi! I really like the app. I would love it if you could add Liquid Glass to it.

Kinda Useless

Kinda useless. I am a desktop Linux user and there’s no support. I bought this as part of the Proton subscription but what’s the point? I can’t even backup photos without keeping the app open all the time. I’m trying to find value in using it as a glorified Google Suite to take notes and but it’s laggy and doesn’t always sync. There are cheaper alternatives, if this wasn’t part of the bundle it wouldn’t be competitive on its own.
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Missing files integration

This is almost the perfect sync solution. However the current lack of integration with the files app means that the app is unusable as an ios file client as it cannot integrate with any other applications that might make use of it.

Based on past reviews previous versions had this so it being removed is a MAJOR breaking change that cripples the ios app entirely.
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