Access 👍🏻 word processing 👎🏻
Response from developer
Thank you for your feedback and review! Please report this directly through the in-app 'Report a bug' option, so we can document your feedback accordingly.
Lack of key features, product immaturity
First and most basically, one cannot search for files using the mobile app. This is a severe flaw and makes the app nearly unusable on a mobile device. I have many tens of thousands of files, and I cannot always remember where they live in my extensive folder hierarchy. Perhaps there is some technical reason related to E2EE that search hasn’t been implemented, but it’s not impossible to design the feature even given that constraint. Search works fine in Proton Mail and Calendar.
Second, the photo upload and sharing functionality is immature. The inability to smoothly import from Google Photos and preserve metadata, albums, and the like means that Proton Drive is a wholly inadequate substitute. Apps like Ente are far superior, and even have E2EE.
Third, the app has some quirky behavior. For example, if a file has not been locally downloaded, tapping it once doesn’t both download and open. One has to tap it again to get it to open. And uploading files to the mobile app is hit-or-miss: I’d say that about one in ten tries fails, and the file upload has to be re-attempted.
Response from developer
Search is planned. We've shared more context on why it hasn't been implemented yet in the following reddit post: https://www.reddit.com/r/ProtonDrive/comments/1wamiz4/update_on_search_in_proton_drive/. As for the photos import, if there are any issues with the metadata, make sure to double-check if it has been properly exported from Google -- we do not alter metadata. You can preserve albums when importing them via our Windows client: https://proton.me/support/how-photo-import-works Please contact us through the in-app 'Report a bug' option, so we can look into the upload issues you report.
‘Upload Failed’
This app is useful for pure storage only. Don’t expect anything ‘functional’. It even takes a bunch of distinctly named files, individually named and stored on your device then gives them all the same name, the tells you they are duplicates - not in your device they’re not! THEN ignore the ‘apply to all duplicates’ checkbox in order to keep telling you all your files you’re attempting to store on theirs non- functional service are duplicates. Truly dire, man!!!
Response from developer
We'd appreciated it if you contacted us through the in-app 'Report a bug' option, so we can look further into this. Thank you in advance!
Basic
Please add save folder to the iphone files!!
Or just add save folder to the iPhone files and you saved my life!
Response from developer
We're sorry to hear about your situation. Please reach out to us in a support request so we can look into this and assist you accordingly. Thank you for your 4-star review.
