
ProveTrip Driver
Trip records for NEMT drivers
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About
ProveTrip is used by non-emergency medical transport companies to record what happened on every trip. This app is the part the driver carries. The office works in the ProveTrip web application; the two are the same system.
THE DAY
Your runs appear in order with the member's name, the service level, both addresses and the expected time. Move between days with the arrows. Tap a trip to open it.
A TRIP, FROM START TO FINISH
Each trip moves through the states the work actually has, and one button
offers the next one — nev you are holding the phoneat a door.
• On the way to the pickup
• Arrived at the pickup
• Member on board • Arrived at the drop-off
• Trip complete
Every one of those records the time it happened, and where you were if you have allowed location. Thhe trip took place asdescribed.
ADDRESSES AND DIRECTIONS
Both addresses are shown in full, each with a Go button that hands off to yourphone's maps app. The memthe office has one onfile, is a single tap to call — useful when nobody answers the door.
SIGNATURES
At the drop-off the app asks for a signature on the screen, with the signer's printed name. It is storee time and the location itwas taken.
NO-SHOWS AND INCIDENTS
When a member is not there, record a no-show and photograph the address.
Brokers ask for that evid to produce at the curbthan a week later.
When something goes wrong on a run — a member unwell, a vehicle problem, a
difficult situation at a port with a note and aphotograph. It reaches the office immediately instead of waiting for the end
of a shift.
WORKING WITH NO SIGNAL
Everything you record is and sent when coveragereturns. You never wait for bars before pressing a button, and nothing is lost when a van is out of rangchedule is cached on thedevice, so the app opens and works in a dead spot.
A bar at the top shows anything still waiting to be sent.
YOUR SCHEDULE
Ask for time off for a day, three days or a week. See what the office has
answered. When somebody eappears as cover you cantake, without a phone call either way.
NOTIFICATIONS
If you allow them, the app tells you when a trip is assigned to you or your
schedule changes.
WHY IT ASKS FOR PERMISSIO
Location is taken at the , collection, drop-off orno-show, and at no other time. The app does not follow you between stops and
cannot: it holds no backgat all. Declining stillleaves the app usable — the trip records that the location was missing rather
than pretending otherwise
The camera opens only wheno-show or an incident.Nothing is read from your photo library, contacts, calendar or microphone.
YOU NEED AN ACCOUNT
There is no sign-up here. Your employer creates your login and it works only
if their company uses Proen given one, ask youroffice.
Privacy: https://provetrip.com/privacy
Every feature listed is one I've seen in the code or in the screenshots — the five trip states, the Go utton, the printed-namefield on the signature pad, the sync bar, the time-off durations. Nothing aspirational.
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What's New in ProveTrip Driver
1.2.0
September 25, 2026
Your dispatcher can now see where your vehicle is while you are running a trip, so they can tell members when their ride will arrive and send help if you are held up. You are asked before this is switched on. You can say no and keep using everything else exactly as before. It only ever runs between starting a trip and closing it - never between trips, before your shift, or on a day off. Handing a trip back now asks why, and lets you name a driver who has already agreed to take it. The office is told straight away either way.
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