Junk
Completely unreliable
not great
just does not work when people call so i don't use the phone service w
Good luck
Absolute rubbish. Cannot hear or talk to any calls that make it through. I used to be able to, for the past year at least I have not. Also, unable to stop the ring on my phone without also stopping the ring at my desk. So, if I am away I can avoid getting calls but if I am here I must hear both my cell phone ring and my desk phone ring which is very annoying.
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Near worthless app
I used Bria for years with Onsip and I am going back. The Onsip app crashes all the time and consistently drops calls before I can pickup and when I can answer it gives dead air almost 100% of the time on cellular and 60% of the time on Wifi
App is giving major issues since update
I hate to write a bad review, but feeling compelled after reading the review before me. We’ve been an OnSip customer for over 8 years and for the first time are seriously considering switching because of the disruption to how we do business. The new update to the app is the most problematic. The app has always had issues with iOS but even more so now.
-Can’t hear the incoming caller
-dropped calls while speaking and navigating to transfer
-too many screens to navigate and switch between.
-transfer button is missing 50% of the time. If it says “open OnSip” then there is no way to transfer.
-after transfer button, too many steps to find contact. Not able to enter the extension manually.
-definitely not working with 5g. Less issues when on WiFi but still problematic.
Customer support is doing their best to manage the influx of calls but I know they are frustrated as well.
-Can’t hear the incoming caller
-dropped calls while speaking and navigating to transfer
-too many screens to navigate and switch between.
-transfer button is missing 50% of the time. If it says “open OnSip” then there is no way to transfer.
-after transfer button, too many steps to find contact. Not able to enter the extension manually.
-definitely not working with 5g. Less issues when on WiFi but still problematic.
Customer support is doing their best to manage the influx of calls but I know they are frustrated as well.
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