Poor Support and Login Problems
I couldn’t log in to my 800.com account, and support didn’t respond to my emails or calls for days. The app looks good, but it’s unreliable when you actually need help. Please fix customer support and login recovery.
Great phone app
Call forward and voice mail are configurable in web browser but not on phone app.
Please add features to phone app under settings
Please add features to phone app under settings
Easy, affordable and reliable!
We have been using 800.com for our business ShortStaf, to manage our event staff and customers that are posting events. Prior to getting the business line, we had our employees using their personal phones, and it was really difficult for our team to be on the same page. The app and dashboard allow us to jointly call, text, and track our calls. The transcription and call tracking are my favorite features and the analytics are awesome for helping me manage how many team members I need at a time and when we are the busiest. We love 800.com and 100% recommend!
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Response from developer
Thank you for the thoughtful review! We're glad 800.com helps ShortStaf keep calls and texts organized across the team. It's great to hear transcription, call tracking, and analytics are helping you manage staffing.
Perfect phone solution!
I use 800.com for an extra business line and this app was a game changer to manage incoming calls and allow myself and my employees to dial out without using their personal number. Works great for that! I can also track where my calls are coming from so I can see where to put my marketing dollars. Would recommend 100%!
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Excellent app
The app is very functional and convenient, when you’re on the go.
