Poor Support and Login Problems
I couldn’t log in to my 800.com account, and support didn’t respond to my emails or calls for days. The app looks good, but it’s unreliable when you actually need help. Please fix customer support and login recovery.
Great phone app
Call forward and voice mail are configurable in web browser but not on phone app.
Please add features to phone app under settings
Please add features to phone app under settings
Easy, affordable and reliable!
We have been using 800.com for our business ShortStaf, to manage our event staff and customers that are posting events. Prior to getting the business line, we had our employees using their personal phones, and it was really difficult for our team to be on the same page. The app and dashboard allow us to jointly call, text, and track our calls. The transcription and call tracking are my favorite features and the analytics are awesome for helping me manage how many team members I need at a time and when we are the busiest. We love 800.com and 100% recommend!
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Response from developer
Thank you for the thoughtful review! We're glad 800.com helps ShortStaf keep calls and texts organized across the team. It's great to hear transcription, call tracking, and analytics are helping you manage staffing.
Perfect phone solution!
I use 800.com for an extra business line and this app was a game changer to manage incoming calls and allow myself and my employees to dial out without using their personal number. Works great for that! I can also track where my calls are coming from so I can see where to put my marketing dollars. Would recommend 100%!
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Excellent app
The app is very functional and convenient, when you’re on the go.
Fantastic update!
The latest release took this app to the next level! It is noticeably faster, navigation feels seamless and everything just works better. Love the improved UI and reliability!
Easy to setup and use for business on my iPhone
Bought a vanity number quickly and was able to make calls on the app. Love it gives me business texting as well.
Great App & A Lot of Updates
800 has built a solid app, provides continuous updates, and listens to feedback. Can’t wait to see what y’all do next. Great app!
Cool app.
Had the app for about 2 weeks now and I’m very happy. It’s simple to use and seems to be pretty solid so far.
Addresses all my problems
No longer getting calls to my cell phone. Less distractions and unwanted calls when I’m with my family and friends
Wouldn’t do again
Just doesn’t work for the businesses. There is better choices out there. Text, calls, call forwarding it all can be better.
Very bad service
Very bad service
Very Untrustworthy
Getting a service like this means you’re running business and you need something that you can trust this application is very buggy and has a lot things wrong with it and customer service is horrible.
Don’t work
Buggy, when I attempt to send a text message it crashes and closes the app. Poorly made
Lots of bugs
I love the service and what the app does, however there are a lot of bugs that make it complicated and frustrating. For starters if I am on a call and receive a call from my regular number then I can’t hear the person on the other side of the phone neither they can’t hear me until incoming call stops ringing. Also when I try to send a message the app crashes and I have to re-do the entire text. App needs a lot of work. I am seriously considering moving to ring central
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Scamming people
Do not use this company. There are scamming people. 2 times i asked cancel my account. They said canceled. But still charging me for subscribe. And they don't want return money back.
App Drops call
Rings 3 or times and repeatedly ends the call.
5 stars!
Brilliant app! idk why people cry about it
Can’t make phone calls
Contacted customer support and they told me it should work because it works on their end. They said they don’t know What’s wrong
Doesn’t Give Notifications
Have notifications on but notifications don’t appear when a new text message comes in.
