Not user friendly at all
Contacts are not synced. I see contacts on my desktop that I can’t find on the app. This is the most basic thing that one expects from a mobile CRM pp
Very frustrating with the deployment of updates
I have been with KEAP for about 3 years. Since it was acquired the deployment of changes provoke that functionality that was working correctly stops working. Currently, my last ticket has been for two months as “critical”. The app does not update the communications with clients in real time and it could have a delay of days. This was working just fine. For someone who needs to answer to customers on the road it is very frustrating. Already looking to switch to a more stable App
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Awful since Thryv
They really messed this up.
Stay away
Keap is not in the mobile business. This app crashes constantly and is virtually unusable.
Major issues since Thryv acquisition
Keap used to be amazing. Now it’s awful since the recent merger with Thryv. It’s unreliable and buggy.








