Want to access more contact information
I feel like this app is just a placeholder to “have an app” and there has been no investment in this space. Keap itself gets FIVE STARS hands down for being an amazing CRM system and automation platform — on my computer. But when I’m away from my computer, I’d love to be able to at least see all the information about a contact. Even if I can’t edit or do a lot of work on my phone — that’s fine. But at least bring over all the info per contact, or have a quick link to open up Keap on a browser to access that info. It’s hard to communicate with a client or potential client if you don’t have all their details available…
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Can’t expect much.
Sucky app. It’s clear the company isn’t even paying attention.
Absolutely disappointing. Borderline 1-Star
For being the premiere CRM and marketing platform in this space, this is an abysmal disappointment. Lead Source fields don’t sync with existing database (crucial). App rarely stays open on iPad Pro, and constantly gets errors on iPhone. Hardly functional for most things that you need to do to be effective. Not asking for a lot, they could take a lot of notes from the HubSpot App. What makes it worse is that they “don’t support” Chrome or Safari on mobile devices either, so it’s accepting the worst of either... Huge disappointment for anyone who needs flexibility to work on the road, which is a lot of us in Sales.
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Exceptionally weak
Incredible that this mobile app STILL hasn’t been updated worth a darn. Seriously. Errors, crashing, zero access to actual useful features that other crm apps have. If Infusionsoft wasn’t fantastic in and of itself I wouldn’t be here at all. This app is just terrible.
Upload of Contacts not working
In the past I have been able to take pictures of Business Cards in the app to upload my contacts and now I keep getting Error Messages...... I have contacted Support and they told me it was bug that they would have to look into it, but I never heard back.
