Want to access more contact information
I feel like this app is just a placeholder to “have an app” and there has been no investment in this space. Keap itself gets FIVE STARS hands down for being an amazing CRM system and automation platform — on my computer. But when I’m away from my computer, I’d love to be able to at least see all the information about a contact. Even if I can’t edit or do a lot of work on my phone — that’s fine. But at least bring over all the info per contact, or have a quick link to open up Keap on a browser to access that info. It’s hard to communicate with a client or potential client if you don’t have all their details available…
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Can’t expect much.
Sucky app. It’s clear the company isn’t even paying attention.
Absolutely disappointing. Borderline 1-Star
For being the premiere CRM and marketing platform in this space, this is an abysmal disappointment. Lead Source fields don’t sync with existing database (crucial). App rarely stays open on iPad Pro, and constantly gets errors on iPhone. Hardly functional for most things that you need to do to be effective. Not asking for a lot, they could take a lot of notes from the HubSpot App. What makes it worse is that they “don’t support” Chrome or Safari on mobile devices either, so it’s accepting the worst of either... Huge disappointment for anyone who needs flexibility to work on the road, which is a lot of us in Sales.
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Exceptionally weak
Incredible that this mobile app STILL hasn’t been updated worth a darn. Seriously. Errors, crashing, zero access to actual useful features that other crm apps have. If Infusionsoft wasn’t fantastic in and of itself I wouldn’t be here at all. This app is just terrible.
Upload of Contacts not working
In the past I have been able to take pictures of Business Cards in the app to upload my contacts and now I keep getting Error Messages...... I have contacted Support and they told me it was bug that they would have to look into it, but I never heard back.
Worst app I’ve ever tried to use
This is the least user friendly app I’ve ever seen. It doesn’t pull call lists. Doesn’t sync the dashboard. Doesn’t sync contacts. It’s an entirely useless application. A CRM is meant to house contacts. What good is a CRM app that doesn’t access your contacts?
Now Infusionsoft isn’t compatible with the latest iOS update so the only option would be this app. Invest in an app developer. This one is horrible.
Now Infusionsoft isn’t compatible with the latest iOS update so the only option would be this app. Invest in an app developer. This one is horrible.
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Terrible application that makes CRM harder to use
The best CRM is one that you USE! This app makes me cringe in field at the very thought of having to use it... It forces me to bring my laptop EVERYWHERE.
The major miss, is that the app only syncs ONE WAY, meaning flow goes from mobile to cloud, but doesn't pull from cloud to mobile... This ends up piling up VALUABLE leads that simply don't get to the end user. The second major issue, is PUSH NOTIFICATIONS... I can't for the life of me figure out how to enable them! What good is a CRM that does not remind you of new task or upcoming task!
I hear people whisper that the keap app is much better, but of course, I can't use that app at all
The major miss, is that the app only syncs ONE WAY, meaning flow goes from mobile to cloud, but doesn't pull from cloud to mobile... This ends up piling up VALUABLE leads that simply don't get to the end user. The second major issue, is PUSH NOTIFICATIONS... I can't for the life of me figure out how to enable them! What good is a CRM that does not remind you of new task or upcoming task!
I hear people whisper that the keap app is much better, but of course, I can't use that app at all
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Does nothing
Can’t do anything functional on this app. If anything it would hinder the workload.
Not everything I want it to be
Pros: can access contacts and add notes and tasks
Cons: every time I search for opportunities the app crashes.
When adding a note or a task you can notify other team members. This is a big bummer for me as this is the only communication my team responds to.
Can’t view tasks that are not yours. Again, our team relies on the tasks and notes to know where our projects are at.
Cons: every time I search for opportunities the app crashes.
When adding a note or a task you can notify other team members. This is a big bummer for me as this is the only communication my team responds to.
Can’t view tasks that are not yours. Again, our team relies on the tasks and notes to know where our projects are at.
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Love this app
This App is a lifesaver. I get a lot of my leads from online advertising and I need to take the name and email and get them into INFST. This app makes it fast and easy plus I can send a quick email or apply a tag while on the go.
Useless
The best we can do is a list of recent payments and add contacts? Even a simple dashboard screen that shows a daily sales/leads, etc total would make this infinitely more useful
Sync issues
Desktop version and ap do not sync correctly. Missing opportunities in my ap. Have to search to find them. They should be in my pipeline in their correct stage.
Doesn’t show all of your opportunities
Only shows 25 of your opportunities. I have 123 in a Stage and only have access to 25 of them.
This app is useless.
This app is useless.
Don’t waste your time or money
Infusionsoft or keap, or whatever they are calling themselves is NOT WORTH THE MONEY OR MENTAL BANDWIDTH.
Support is awful and the software is clunky and confusing to make it do all of the automations you want and need for your business. Keap looking elsewhere.
Support is awful and the software is clunky and confusing to make it do all of the automations you want and need for your business. Keap looking elsewhere.
[Cant see anything]
This app is WORTHLESS.
Not great
Being in outside sales, managing opportunities is very important. Although opportunities are there, the functionality is completely broken. App closes the second you try to search for anything, and the opportunities being shown are a small fraction of what I really have. This is really just a contact viewing app.
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Would be more functional is the calendar were visible
Needs calendar
Immediately shuts down.
On current iOS this version is not working at all on my iPhone 7plus on iOS 11.4.
Good, not great
It’s a mobile app for what is a pretty robust system, so there are some obvious trade offs, but overall pretty convenient!
I have a headache
From using this app
