Rip off
Pictures are off. They are not reflective of actual photo
Response from developer
We’re really sorry that the results didn’t look like you, especially after trying several different photos and effects. We understand how frustrating that can be.Could you let us know which effects or templates you tried? If possible, please send us the photos you used and the generated results at provideovlog.support@chenjewel.com. This will help our team identify what went wrong and improve the experience.Thank you for helping us make the app better! ❤️
Takes for ever
Response from developer
We apologize for any feelings you may have. We absolutely do not want you to feel misled or pressured to make a purchase. We take pricing and subscription transparency very seriously. If you are unexpectedly charged or encounter any problems during the purchase process, you can send us a screenshot of the charge or subscription details through the feedback section on the app's homepage. We will investigate the situation and do our best to help you resolve the issue.
Horrible
Response from developer
we’re sorry for the frustration and understand your concern about the limited number of videos you were able to create.Just a quick tip: ProVideo also offers several ways to earn free credits in the app, such as daily check-ins and completing tasks in the Rewards/Task Center. You can use these free credits to create more videos without making an additional purchase. We appreciate your feedback and hope these options can help you get more value from ProVideo.
Finger weg!
Response from developer
Version 1.0.29 optimiert das KI-Modell und die Identitätskonsistenz weiter, um Gesichtszüge und Aussehen in Videos noch besser zu erhalten. Wir haben außerdem die beliebten Modelle der SEEDANCE 2.0-Serie hinzugefügt und bieten Ihnen damit ein völlig neues Erlebnis bei Ihren Kreationen! Wir laden Sie herzlich ein, die neue Version auszuprobieren! Wenn Ihnen die verbesserte Version gefällt, freuen wir uns über Ihre aktualisierte Bewertung und Ihre Erfahrungsberichte. Sollten Sie Verbesserungsvorschläge haben, kontaktieren Sie uns bitte direkt über den Feedback-Bereich oben auf der Startseite der App!
Une honte
Response from developer
Bonjour, nous sommes désolés que cette expérience n'ait pas été à la hauteur de vos attentes. Nous comprenons votre insatisfaction concernant les options payantes et l'expérience de téléchargement.Après évaluation par l'équipe produit, nous optimiserons davantage l'expérience de téléchargement dans la version 1.0.29, afin de rendre l'enregistrement de votre travail plus fluide et plus pratique.Vos commentaires sont très importants pour nous et nous continuerons de transmettre vos suggestions à l'équipe afin d'améliorer constamment l'expérience utilisateur et de proposer des options créatives plus conviviales. Merci d'avoir pris le temps de partager vos précieux commentaires et merci pour votre soutien à ProVideo. ❤️
Fun and easy AI vlog maker
Response from developer
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found ProVideo fun and easy to use, and that you’re enjoying the AI vlog and creative video styles. We’ll keep working hard to bring you even more exciting tools and effects to make creating unique videos easier and more enjoyable. Have fun creating! ❤️
Doesn’t download
Refund time
Response from developer
Hi! We wanted to let you know that we’ve fixed the saving issue you previously reported in our latest version, 1.0.29. 🎉Please update to the latest version and give it another try. We hope the improved experience makes things much smoother for you! If you’re happy with the fix and our improvements, we’d truly appreciate it if you could update your review and share your new experience with us. Your support means a lot to our team. ❤️Thank you for giving us another chance!
Waste of Money
Response from developer
We’re really sorry to hear this, and we completely understand your frustration. The generated video should preserve the key features and identity of your original image, and we’re disappointed that the result didn’t meet that standard.We’re continuously improving our image-to-video model to achieve better facial consistency, details, and motion quality. Please contact us at provideovlog.support@chenjewel.com with the original image and generated video, and our team will be happy to investigate the issue and help make this right. Thank you for giving us a try, and we sincerely apologize for the disappointing experience.
Doesn look like me
Response from developer
Hello, we are very sorry that the generated video does not match you. We fully understand that this may cause you a lot of trouble, and we are constantly improving our AI model to better preserve facial features, expressions, and overall similarity in the generated videos. For best results, we recommend that you upload a clear, well-lit photo with your face fully visible and unobstructed, preferably facing the camera directly, and avoid using excessive filters or blurring. If the problem persists, please send a screenshot of the generated video or the original photo to provideovlog.support@chenjewel.com. Our team will carefully review it and assist you in resolving the issue. Thank you for your feedback and for giving us the opportunity to improve. ❤️
Gracious
Response from developer
Thank you so much! 🤩 We’re thrilled that you’re amazed by ProVideo! Your support means a lot to us. Keep creating and having fun with our AI video features! ✨🎬
Save ur time
Response from developer
Hi! We’ve recently made a number of improvements to the app based on feedback from our users, and we’d love for you to give it another try. ❤️ We hope the updated experience meets your expectations this time. If you’re happy with the improvements, we’d truly appreciate it if you could update your review and let others know about your experience. Thank you for giving us another chance!
Not good
Response from developer
We’re sorry to hear that the current editing experience hasn’t met your expectations. We understand how frustrating it can be when you can’t go back and make changes to a video. Your feedback is very valuable to us, and we’ll share it with our product team as we continue improving ProVideo’s AI video editor and video creation experience. If you have specific editing features you’d like to see, please contact us at provideovlog.support@chenjewel.com and let us know. We’d love to hear more about what would make the experience better for you. 🙏
Terrible
Response from developer
We’re sorry to hear that you feel this way, and we understand your frustration. We’d like to clarify that a subscription includes credits for AI video creation, but it does not provide unlimited video generations. You can also earn additional credits through daily check-ins and completing tasks in the app, so you can keep creating without always needing to purchase more credits. If you’re experiencing a specific issue with your subscription or credits, please contact us at provideovlog.support@chenjewel.com with more details. Our support team will be happy to look into it and help resolve the issue. We truly appreciate your feedback and will continue working to make ProVideo’s pricing and credit system clearer and more user-friendly. 🙏
Best
Response from developer
Thank you so much for your amazing 5-star review! ❤️ We're thrilled you're enjoying ProVideo and our AI video generator, AI video templates, and AI vlog tools. Your support means a lot to us!Keep creating amazing AI videos and creative content with ProVideo! ✨
Gimmick - Don’t waste your money
Response from developer
We apologize for any dissatisfaction you experienced with our previous use.We've recently improved our AI-generated identity consistency features and added the latest SEENDANCE 2.0 series models. We sincerely invite you to try the app again. We hope you'll notice the difference. If your experience has improved, we greatly appreciate it if you could update your review and share your new experience with us. ❤️ Thank you for giving us another chance to improve!
Netflix vid
Response from developer
Thank you! 😊 We’re so glad you’re enjoying ProVideo! Your support means a lot to us. Keep creating and having fun with our AI video features! ✨🎬
Very cool
Response from developer
Thanks so much! 😊 We’re really happy to hear you’re having fun with ProVideo! It means a lot to know that the app exceeded your expectations. Keep creating, experimenting, and having fun with our AI video features! ✨
Love how realistic the videos look!
Response from developer
Hi,Thank you for your amazing 5-star review! We're so glad you're enjoying our AI video, We'll continue enhancing our AI Video Generator, Video Creator, and AI editing tools to help you create even better videos.Thanks again for your support! 🚀
Fast and more
Response from developer
Hi,Thank you so much for your review! We're delighted that you're enjoying our AI Vlog, AI Video Generator, and Video Editor. Our team is always working to deliver more realistic AI results, faster performance, and exciting new creative features.Your support means a lot to us and motivates us to keep improving.
