ProximiT User Reviews

Customer Experience

Positive experience41.1% of reviews
Neutral14.7% of reviews
Negative experience44.2% of reviews

~ Based on 265 written reviews from the US App Store.

What users say

Is ProximiT Safe?

ProximiT: MBTA Boston Transit appears safe based on user ratings. AppsHunter Safety Score for ProximiT is 92/100.

This assessment is based on 24,370 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.4% of ratings point to a safe experience
3.7% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 24,370 App Store ratings for ProximiT.

Is ProximiT Legit?

ProximiT: MBTA Boston Transit appears to be a legitimate app. AppsHunter Legitimacy Score for ProximiT is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst

Never accurate. Sometimes goes completely dark during rush hour commute.

ProximiT

Easy to use but slow loading over last month

Stopped working entirely this summer (2026)

Not sure how to get in touch with app support but it hasn’t worked at all in weeks. None of the bus or train times load anymore

Fall from grace

Used to be an amazing app that would work well and accurately, however recently the app has been extremely buggy, and will only work half the time, the other half of the time you can’t see any of the times of the busses or trains. It’s like a 50/50 shot whether or not it will work when I click it

App stopped working

I enjoyed using this app for several years, and it was always reliable in terms of information. Unfortunately for the past couple of months the app just stopped working. I’m unsure of the reason, but I cannot rate this app highly if it doesn’t even work as intended.

App has stopped working.

Please consider fixing this app! You were doing an invaluable public service, and people need accurate reliable information about how to use our city’s transportation network!!

Unable to retrieve data

On numerous occasions the App show nothing after 5 minutes even though I have 4-5 bars. When it it works which isn’t often, it was accurate

The accurate one!

This app has been great! Better than all the others. Much appreciated! Keep up with consistency…
Thomas

Doesn’t show most of the time

The app started out really great and was super accurate but now more often than not, it just says no service for any of the lines. Not sure if this is a bug or not but the app is not even usable at this point.

awful

this app always stops working…have done the recommended fixes and it will work for a short time then quit

Don’t waste download space

The entire app of saved locations is blank. It’s quite annoying and no point in having a useless app.
Never works.

Stopped working

Used to be great, stopped loading schedules about a month ago and nothing has fixed it

So sad

Recently stopped working

Does not work

The app no longer works

Improvements

It’s generally accurate. Generally, it will say trains are arriving much sooner than they actually are.

Has stopped working

All of a sudden doesn’t work even with upgrade

Concerned user of AP

This AP use to be great .
Now it simply doesn’t work .
Is the reason the AP won’t work is because they want us to pay for the updated AP?
I will have to find another AP that worked as well as this AP use to (for free) !!!

Recently not online

I’ve logged into Proximity multiple times over the last few weeks, and each time it has told me there is no service on any of my subway or bus lines

This app has been a lifeline and now, without it, it’s awful.

When it’s working is great, but without the connectivity, I’m dead in the water.

Don’t was download space

The entire app of saved locations is blank. It’s quite annoying and no point in having a useless app.

Broken app

Used to work mostly but now it doesn’t do anything at all anymore the past few days. Zero times are shown at all