Free

Details

  • Released
  • Updated
  • January 29, 2024
  • June 30, 2026

Features

PRU E-Benefits screenshot #1 for iPhone
PRU E-Benefits screenshot #2 for iPhone
PRU E-Benefits screenshot #3 for iPhone
PRU E-Benefits screenshot #4 for iPhone
PRU E-Benefits screenshot #5 for iPhone
PRU E-Benefits screenshot #6 for iPhone
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About

Access your health benefits easily with this app. It provides an e-card for clinic identification, a clinic locator, tele-consultation services, and allows you to submit and track claims. You can also view your benefits, utilization, and balance.

E-card for panel clinic identification
Panel clinic locator
Tele-Consultation services
Claim submission and tracking
View benefits and utilization
Request for Letter of Guarantee
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What's New in PRU E

1.0.48

June 30, 2026

• UX/UI enhancement • Bug fixes

User reviews

Bad experience with claims - be aware

Went to a panel dental clinic and was told to pay and claim by the clinic after showed the insurance card, however only paid out non-panel minimum amount instead of full payout amount that’s clearly written in the pending claim. Raise an dispute and hasn’t been resolved after a month. Advise companies to stay away from this plan
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Screen goes off during telemed

I was having a telemed consultation and my screen just go into standby mode and the telemed got cut off. Have to keep tapping my screen lol

Stupid App

Can’t load all the time, is either jammed or can’t load anything

No flexibility to search for clinic by area

Limited search functions.

Terrible service

You need to have a medical and insurance degree to figure out how to claim through prudential

Developer apps

FAQ

What can I do with PRU E-Benefits?

PRU E-Benefits allows you to access your health benefits digitally. You can use the e-card for panel clinic identification, find nearby clinics, consult with doctors via tele-consultation, submit and track your claims, and view your benefit utilization and balance.

Is PRU E-Benefits free to use?

Yes, PRU E-Benefits is available for free. There are no charges to download or use the application's core features.

What devices does PRU E-Benefits support?

PRU E-Benefits is designed for use on Apple devices, including iPhones, iPads, and iPods.

How accurate is the panel clinic locator in PRU E-Benefits?

The panel clinic locator helps you find nearby clinics and their operating hours. For the most up-to-date information, it's always a good idea to confirm details directly with the clinic.

Can I submit medical claims through PRU E-Benefits?

Yes, you can submit your medical claims directly through the PRU E-Benefits app. The app also allows you to check the status and history of your submitted claims.

Does PRU E-Benefits offer tele-consultation services?

Yes, PRU E-Benefits includes a tele-consultation feature, allowing you to connect with healthcare professionals remotely for medical advice and consultations.

How often is PRU E-Benefits updated?

The latest version of PRU E-Benefits is 1.0.41, which was last updated on February 9, 2026. Updates typically include improvements to features and performance.

What is the age rating for PRU E-Benefits?

PRU E-Benefits has an age rating of 12+, making it suitable for users aged 12 and above.