About
Manage and track your employer-provided accident, critical illness, and hospital indemnity insurance claims. Submit documents, receive status updates, and choose payment options directly from your device.
What's New in Prudential MyBenefits
1.7
October 29, 2025
Bug Fixes and performance improvements
Developer apps
FAQ
How do I log in to Prudential MyBenefits?
You can log in securely and conveniently using biometrics like fingerprint or face recognition. You will need to create a login on the Prudential MyBenefits website first, using your employer's name or ID.
What types of claims can I manage with Prudential MyBenefits?
Prudential MyBenefits allows you to manage claims for Accident, Critical Illness, and Hospital Indemnity insurance benefits provided by your employer.
Can I submit documents through the Prudential MyBenefits app?
Yes, you can use your device's camera to upload claim documents directly within the app, eliminating the need to scan and email them separately.
How will I know the status of my claim?
The app provides real-time updates on your claim status and sends push notifications for important claim-related information.
Can I start a claim on the website and finish it on the app?
Yes, if you have already started a claim on the MyBenefits website, you can seamlessly switch to the app to manage your claim on the go.
What payment options are available for claim settlements?
You can choose how you receive your claim payments, with options for direct deposit or check, depending on your preference.
Is Prudential MyBenefits available for all employees?
At this time, the app is offered to insured employees from select employers. If your employer does not offer the app, you can still manage your claim via the MyBenefits website.
How often is Prudential MyBenefits updated?
The app was last updated on October 29, 2025, with version 1.7. New features are planned to focus on a convenient and simple claims experience.