PS Driver App User Reviews

Name: PS Driver App
Rating: 2.3 (3 reviews)

PS Driver App

PlatformScience

🔧 Utilities

Customer Experience

Positive experience0.0% of reviews

Neutral5.9% of reviews

Negative experience94.1% of reviews

~ Based on 17 written reviews from the US App Store.

Is PS Driver App Safe?

Not enough ratings yet to assess PS Driver App.

Is PS Driver App Legit?

PS Driver App appears to be a legitimate app. AppsHunter Legitimacy Score for PS Driver App is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Constant Sync Issues Make the App Unusable

This app never syncs properly with the tablet in the truck. I can be off duty or in the sleeper berth for hours, and it still shows the vehicle in motion, locking me out with an “Access Denied” message. It’s incredibly frustrating when you need to access your logs away from the truck. If it can’t accurately detect when the truck is stationary, it’s practically useless.

damonbenjamin

20 days ago

Asked for card info

This app asks for a payment method scam stay away

Maytag1986

2 months ago

Disappointed

It doesn’t run properly on my phone. I can’t see my graph. You can’t certify from the app.

i hate nag screens

6 months ago

Not Working

I like the potential this app has for a driver, but recently as of May 14th the app has stopped receiving dispatches through my in box. I’ve tried uninstalling and reinstalling the with no luck on getting it to work. Something is not syncing with my account. Hopefully this gets resolved soon.

Leatherneck&1775

a year ago

Garbage

Access denied message comes up and stays on even after the truck has been stopped for a half hour. Information is needed sooner than that. App is garbage

P.Oed driver

a year ago

Ruined!

What was once a 5 Star App in my book has been totally neutered. Let me be the judge of what compromises driver safety. At one time I could check last second information while the vehicle was in motion. Receive incoming messages. This is not an ELD so quit treating the app as though it is one! This app is garbage now.

Smthjazz_74

a year ago

Garbage

The fact my eld has trouble communicating it has stopped, with the addition that I've lost the ability from the previous app to see how many hours I gain back on my recap at a glance, there is absolutely no reason to keep using this app. You remove so many things and put in place something so minimal and restrictive it makes no sense to use it. In fact it no longer even updates that I've stopped the truck. Fully rendering it useless.

Anonymous l581

a year ago

Response from developer

Thank you for your feedback. We want to share some good news: we've recently re-added the eDriver Logs feature due to popular demand! Please update your app to see it. If you need further assistance please contact our support team - tm_support@platformscience.com.

Useless

This app was barely useful to see updates to my trips while driving as you can’t see anything on the trucks eld while moving. Now that is gone with the last update making this app useless.

J-Wagg

a year ago

What’s the secret to signing in?

I’ve had no luck signing into the new app. Tried everything and nothing works. Never had any issues with the old app. Can someone please tell me what is the solution to getting into the app. Losing my mind. Frustrated

MarcMaz21

2 years ago

Response from developer

Thank you for your feedback. We apologize for the sign-in issues. The new version of the application uses different credentials from the legacy application which is same as Instinct login credentials. Detailed login instructions are on the login page under “Having Troubles in Login?”. For help, contact tm_support@platformscience.com.

Do you have an estimated time when you will get this to actually work?

1/21/24 This is an update.

I was able to sign back in to the app but I am still not receiving messages.

And again, are you going to add the eDriver Logs and Daily Summary back to the app. I use those features every day. I’m not sure why you would remove access to important information. Test this on real truck drivers. It seems as though too many people are giving you bad reviews on this app too.

1/2024 Older review.

You left us hanging on the old app for years. Your support is unclear. My company finally figured out how to get us to be able to sign in. I used the first password to set up the account. You took away some great features like the eDriver Logs! I have never received trips on either app. But I can’t see any messages from my company! I like to keep an eye on messages while I’m not in the truck! I decided to take a big risk and sign out to see if that would fix it. The password I changed my sign in to isn’t working. The password I was originally given, of course, no longer works. Your link to “forgot password” is a dead link. Why can’t you guys give us an app that works with support? Charge us $10 a year. It is the future we need this to work. Also! Make sure you cover daylight savings time. The features were great when it worked in the old app. Why are we no longer allowed to have access to them? Ages 17+ app. I’m 64 and feel as though we are adults and should be treated as such.

Anne Marie C

2 years ago

Response from developer

Hi there, thank you for your detailed and honest feedback. We sincerely apologize for the frustration you've experienced with login, messages, and the removal of features. We want to share some good news: we've recently re-added the eDriver Logs feature due to popular demand! Please update your app to see it.

Trips from instinct workflow

My daily trips aren’t coming in from instinct work flow for the day

postpage5

2 years ago

Response from developer

Thank you for your feedback. We apologize for the inconvenience with daily trips not coming in from Instinct Workflow. This issue is resolved in the latest version. Please update your ConnectedDriver app and ensure your fleet has updated Instinct Workflow to the latest version. If issues persist, contact tm_support@platformscience.com.

Not ready for live use

Well, they E-O-L’d the previous app, and fluffed up the handoff on user data. Even following the popup window instructions in the now useless ConnectedDriver app, I cannot log into the new app.

Trimble, y’all used to be a lot better than this. Should have spent more effort on making sure the new hotness worked before you put a digital bullet in old-and-busted-but-working. This attitude is typical of the executive caste when it comes to us blue collar types.

Dain Unicorn

2 years ago

Response from developer

Thank you for your feedback. We apologize for the inconvenience you're experiencing with signing in. Please note that the new version of the application uses different credentials from the legacy application. We have included detailed login instructions on the login page to assist you with the link “Having Troubles in Login?”. To log in to ConnectedDriver Pro, please use the same credentials as your Instinct login. If you need further assistance, feel free to contact our support team at tm_support@platformscience.com.

Disappointed Driver!

This app does not do nearly what the old app did! Only advantage it has over not having it is the ability to read my inbox messages from my phone. I’m extremely disappointed with the new app look and functionality!!! Come on Trimble; you’re better than this!

Chiknholler

2 years ago

Can’t log in

Every time I try to log in it says my credentials are incorrect. Same sign in and password yet doesn’t work for this app. Ridiculous.

MarcPraxair

2 years ago

Response from developer

Log in trouble

The old app works great with little problems.. I have been trying to log into the new app and it says my credentials are wrong.. have talk other drivers and they have had the same problem..

Would think they would send emails out to all companies and drivers that use the app and let them know what’s going on and what they are doing to fix the log in problem..

In the information doesn’t say if it needs to be capitalized or lower case letters…

It seems they might have gotten in a little bit of a hurry.. there not any pics of the actual page of what it will look like..

This app won’t get any stars from me ..

bigtrucktaz

2 years ago

Response from developer

App not working

I can not sign in with my credentials. I am currently signed in to the old one which is going to be discontinued soon.

weswalls2617

2 years ago

Response from developer

App Not Working, Very Disappointed

The app is not working. Can’t log in with credentials! I can currently log into the old ConnectedDriver app with no issues this one says that my credentials are invalid. Called tech support they said my credentials was correct it’s a problem with the app. Can you please fix the app issue? I’m really looking forward to seeing and using the new features I’ve heard so much about.

CapeVerdeBrotha

2 years ago

Response from developer

Thank you for your note. You login to ConnectedDriver Pro with the same credentials as your Instinct login. If you need further assistance please contact our support team - tm_support@trimble.com.