PSE&G User Reviews

PSE&G
PSE&G
Public Service Enterprise Group Incorporated

Customer Experience

Positive experience57.8% of reviews
Neutral3.7% of reviews
Negative experience38.5% of reviews

~ Based on 135 written reviews from the US App Store.

What users say

Is PSE&G Safe?

PSE&G appears safe based on user ratings. AppsHunter Safety Score for PSE&G is 95/100.

This assessment is based on 11,288 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 11,285 App Store ratings for PSE&G.

Is PSE&G Legit?

PSE&G appears to be a legitimate app. AppsHunter Legitimacy Score for PSE&G is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Something is wrong with this App

After logging on with my iPhone as well as my iPad all I get a a blank screen. PLEASE FIX

White screen as of May 22 2026

Something broke, not able to see anything. Used to work earlier.

Cannot pay my bill on the app!!!!!

4/19/26– Cannot pay my bill on the app!!!!!

PLEASE FIX!!!!!



10/25/22- We still want Apple Pay as an option to pay our bill. Apple Pay will give you 5 stars. This app works great. However, there is one thing missing and that is APPLE PAY. You have pay pal and Amazon pay as payment methods. I only rated the app 3 stars because I cannot pay with Apple Pay. Please add Apple Pay and I will rate this app five stars.
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Impossible to Operate

App is saying my New Jersey zip code is out of territory. Website is saying my information won’t match. Representatives are allegedly available on Saturdays until 5, but phone line is closed when I call.

0 stars

Terrible.

Actualizar

Siempre es un problema cuando quiero pagar el mes anterior me manda con un robot que pide un montón de datos , porque no agregan la opción de pago de mes anterior en la App

Can’t even set up account

Worse app ever

Inconsistent App

Will let you log in and yes occasionally it will let you see your account details but more often than not it will log you out should you want further details on the account.

Not sure if it is a bug or their server or both. Either way you want consistency and this app “just don’t got it”

Clunky and can’t log in

App not accepting password and freezes. Needs a serious update

Basically an add

When trying to start a brand new service it’s asking me to enter information for the first time and then telling me it doesn’t match? Doesn’t match what I’m giving it to you for the first time. Needs some more testing.

New street lights

Thanks for LED new street lights

Horrible company

Company has been a headache for life so their app isn’t a surprise. Shouldn’t be a mission to log in either every time. Stupid thing doesn’t let me stay signed in, and their password requirements are insane, constantly need to be changed. Then my bill is over charged every month because they price gauge and get away with it.
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Can’t open the app

Set up this app a few months ago. Finally had time to use it and won’t recognize my user ID or password, which I had recorded just in case. Keeps prompting me to request sign in help via email but never sends me the email link. What a waste!!!

Changes

👍The changes were already done! My husband wants me to pay. Thank you!

You’re the best

Worry free Thank you for your kind high quality service over the years.

Streetlight Out

The Streetlight Out feature is excellent, a couple of clicks and I was done. PS will be updating the status as the work proceeds.

Nice

Very good

Forever stuck on building daashboard

What a weird system design after login it doesnt take me to my account but keeps showing that its building a dashboard , plain stupidity take to my screen and lazy load when you can

Power is back up!

Your Repair Crews are great!

Doesn’t let you use the app to pay if after due date

I tried to pay through the app a day after the payment due date, and I was not able to use the app to pay. This issue seemed to have begun at the time the app was updated. I had to go through the website instead. Please just develop an app that works right !!!