PT Sessions Reviews: Is It Legit?

Customer Experience

Positive experience48.1% of reviews
Neutral7.4% of reviews
Negative experience44.4% of reviews

~ Based on 27 written reviews from the US App Store.

Is PT Sessions Safe?

PT Sessions appears mostly safe based on user ratings. AppsHunter Safety Score for PT Sessions is 80/100.

This assessment is based on 38 user ratings, with an App Store average of 4.3/5.

Safety Analysis

78.9% of ratings point to a safe experience
5.3% of ratings suggest some concerns
15.8% of ratings point to a risky experience

~ Based on 38 App Store ratings for PT Sessions.

Is PT Sessions Legit?

PT Sessions appears to be a legitimate app. AppsHunter Legitimacy Score for PT Sessions is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best clients tracker available

I use this app daily to schedule and track appointments, view client progress tracker and I really like the clean layout.

Personal trainer

I’ve been using the app for over a year. I think it’s a good app. It’s locking updates that needs to be done. Like if I wanted to delete a session that I wrote accidentally it will not allow me to delete it. This needs to be fixed.

Love this app

Makes it so easy to manage client sessions allowing my to stay on top of my revenue. Easy to use, practical features 👍

Response from developer

Thanks so much for using this app! Names are easily edited- please update to the new version of the App that was just released. Thank you!

Don't.

Lost a significant amount of client sessions used, dates & sessions left after an update.

Has cost me multiple hours to fix & hours of PT I can't charge.

Overpriced and buggy

Save your self some time.. do not download this app.. product is full of bugs, and is overpriced. Far better products now on the market.

Not worth paying for

It’s a great app until they force you to pay for it

Terrible app

I paid for the original version of this app, they then upgraded it which erased my clients data… now I’m locked out of the app I can’t view my clients sessions or verify them.
I tried to reach out to the developer and his response was very disheartening and untrustworthy. Not only did they take my money, but now are requiring me to subscribe to their services which I don’t even need.
Horrible customer service, horrible app, I would not recommend this to anyone including my worst enemy.
Mr. Joseph Jones is a thief and a crook, don’t believe me go ahead and download the app and I’ll wait to read your one star review.
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Was great but then

The app was great, but then there was an update. Z developer of the app did help get my clients back and was super helpful at the beginning when the update did not go as planned. I decided to end my subscription after just having entirely way too many hiccups, however, I did so prematurely and wanted to change my mind. When I tried to restore the subscription, it would not let me do so and then I reached out to the developer. I did so about a week ago and I have not heard back I think the app has great potential, and I could see that they wanted to give people more. However, I like the simplicity of the app when it first was designed because all I need for my sessions. I hope that when you download this app, you did not experience the bugs or the crashes I feel like there is a lot of potential, but there also needs to be a lot of work.
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Great App

Love the session feature. It helps me to keep super organized. I love how it will save the session info for review later. Great app!

Good and easy to use.

This was exactly what I needed to managed my clients . Easy to use and to update. I would definitely recommend this to other trainers I know and work with.

WARNING! Erased my clients then forced me to pay

The developer of this app has proven to be dependable, hard working, and trust worthy, to say the least. After the recent update that had a few issues with client information, he personally contacted my team of trainers and I, and worked all weekend to correct the issues. The new PT Sessions format is way better than the original version and well worth the subscription rate. Thank you PT Sessions for your personal touch with correcting the issues we were having and for this incredible app! ❤️👊
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Response from developer

Hi Scott, I'm glad to hear everything is working well now and that you are enjoying the app! Thank you so much for all the feedback!

New update

I do love the app buttttttttt I just lost all my clients with the new update which is super annoying because I don’t have their sessions memorized and how many each had left! If somehow I could get my clients stuff back it would be 5 stars

Response from developer

Hi Aree, there have been some critical bug fixes to resolve this issue. Your data should be fine. Please make sure you have the latest version (2.0.3) installed. You can always reach out to me directly at info@ptsessions.com. Thanks for using the app!

Don’t do it!

They got greedy and the developer told me to update so I would have to pay monthly but didn’t say that. I updated the app got glitchy and now I’ve lost all my sessions. A serious joke !

Response from developer

Hi, please make sure you update the app to 2.0.3. Those issues are resolved and your sessions are not lost. As for the greedy part...do you not charge your clients for sessions?

The owner updated app and fixed major issues

They are now following a new trend and are subscription based with no heads up. Also they lost all my client session tracker info with newest update.

The app still works like before if you just sign up for free trial and cancel.
App has new features which you don’t need to use. I respect app developer for fixing these issues.
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Response from developer

Hi, I'm very sorry about this. Your data is not lost...it is a display issue due to unconventional naming conventions. All of these issues are fixed and will be in the next update.

Terrible update.

Lost half my clients sessions. Also session number doesn’t update after redeeming. Fix this issue. App was fine. Good job making it worse.

Response from developer

Hi Ben, this bug has already been fixed in 2.0.1 - you are in version 1.5.22. Please update the app and thank you for your patience! If you have any issues in the future, please contact me directly at info@PTsessions.com and 'd be happy to discuss with you directly and help clarify and help in any way. Thanks so much for using my app!

Will Never Suggest This App to Trainers

I have been using this app for over two years. With the recent update, it removed 1/3 of my clients and all their info.

Thinking I can access the clients with the new paid subscription, I tried to use the 7 day trial for their premium service and even though it said it the description I would not be charged, I was charged the 19.99… THEN after I tried to log into my account, the app was saying the account associated with my email did not exist, losing two years worth of client data and information critical to their fitness program.

There is no way to contact the developers other than via email, which they have been extremely slow to respond.. I will never suggest this to anyone as their customer service and app
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Response from developer

Hello Jay, have you updated since we spoke directly? Your data is not lost- please make sure to update to the new version, thank you so much for using my app for the last 2 years and I'm sorry for the confusion! Please update your review if everything is working smoothly now.

App update

Do not recommend update! The app was recently updated and it no longer lists the number of sessions directly next to the name. This is an inconvenience, as you have to individually click on each client to see how many sessions they have remaining. I highly suggest reverting back, otherwise I’ll be looking elsewhere.
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Response from developer

Sorry to hear you are not happy with the new design. Due to there being 3 possible types of sessions we decided it was best to not display it on the client list so it would not look so cluttered. You can always leave feedback and make suggestions in the app or directly to info@PTSessions.com. Thank you.

Lost all my data!

I don’t know what kind of updates you guys made, but you lost my entire data. I had like 12 clients on here and now i can only see 3 and j have no clue how many sessions each of them have left.

Response from developer

Hi Andy, please update to the new version of the app- your data is not lost. Make sure to create an account if did not previously. Thank you!

Good app but the update deleted all my sessions

It is a good simple app but all my sessions were deleted when you sent the update. I lost all my session count maybe you should fix that because to someone like myself we rely on it to keep an accurate track of my clients sessions who pay premium dollar. Thank you.

Response from developer

I'm so sorry for the confusion! Your data is not lost, please make sure to update to the new version of the app. If you have any concerns, feel free to email me directly at info@PTSessions.com. Let me know if everything is working after you update!

Terrible

Without warning updated and deleted all my client list and how many sessions they have remaining. I paid and I still can’t access the list of how many sessions my clients have left. The app was working great for 2 years of use. Now no longer shows me any of my clients data. No pre warning so I couldn’t back the data up and now I’m faced with a headache of trying to find out what sessions clients have remaining.
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