Withdraw
Terrible
Horrible scam
Response from developer
Hello! Thank you for sharing your concerns. We understand how important the security of your funds and access to reliable customer support are when choosing a trading platform. PU Prime operates under applicable regulatory requirements and is committed to handling client funds and transactions in accordance with its policies and regulatory obligations. Regarding deposit or withdrawal issues, each case may require an individual review to identify the cause and determine the appropriate resolution. Our Customer Care Team is available to assist clients with transaction enquiries and account related concerns. We would welcome the opportunity to review your experience and address any unresolved issues. Please don't hesitate to contact our Customer Care Team via Live Chat on our official website or email us at info@puprime.com with your account details and relevant transaction information. Our team will review your case and provide further assistance. We take your feedback seriously and remain committed to providing a secure, transparent, and reliable trading experience for our clients. Thank you for giving us the opportunity to address your concerns.
horrible.
Response from developer
Hello! Thank you for sharing your feedback. We're sorry to hear that you've had a frustrating experience and understand your concerns regarding the availability of our services in Canada. Please note that PU Prime accepts clients from Canada, and we would be happy to help clarify any difficulties you may be experiencing with the app or account registration process. We'd appreciate the opportunity to look into your situation and help you understand why you're encountering this issue. Please don't hesitate to contact our Customer Care Team via Live Chat on our official website or email us at info@puprime.com, so our team can review your concerns and provide further assistance. Thank you for bringing this to our attention. We appreciate your feedback and hope to help you enjoy a smoother experience with PU Prime.
Withdrawal
Response from developer
Hello! Thank you for sharing your feedback. We understand how important it is to receive your funds promptly, and we appreciate your suggestion regarding faster withdrawals. Please note that withdrawal processing times may vary depending on the selected payment method, verification requirements, and the processing time of the relevant payment provider or financial institution. We are committed to providing an efficient and reliable withdrawal experience for all our clients, and your feedback is valuable in helping us identify areas for improvement. If you have a pending withdrawal or would like us to check its status, please don't hesitate to contact our Customer Care Team via Live Chat on our official website or email us at info@puprime.com. Our team will be happy to review your case and assist you further. Thank you for your patience and continued support!
