Deposit issues
PU prime
Not letting trade when new around
Good Broker
Not letting trade when new around
Response from developer
Hello! Thank you for sharing your feedback. We understand your frustration regarding trading restrictions during news events. Please note that during periods of high-impact news releases, market conditions can become extremely volatile with rapid price movements and reduced liquidity. To protect our clients from excessive risk such as significant slippage, widened spreads, and unexpected losses, certain trading restrictions may be applied temporarily. These measures are standard practice across the industry and are designed with our clients' best interests in mind. We would like to review your specific experience and provide further clarification. Please contact our Customer Care Team via Live Chat on our official website or email us at info@puprime.com with your account details so we can assist you. Thank you for your understanding.
Excellent broker
Best broker fast execution
Response from developer
Hello! Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that you’ve had such a positive experience with our fast deposits, quick withdrawals, and execution speed. Providing a smooth and reliable trading environment is always our priority. Your support means a lot to us, and we’ll continue working hard to deliver the best possible service. Wishing you continued success in your trading journey!
App performance
Deposits
stay away
Nice
Response from developer
Hello! Thank you for choosing PU Prime! We are delighted to hear that you are happy with our service. Thank you for sharing your experience and recommending us. We truly appreciate your support and look forward to continuing to exceed your expectations. If you ever need assistance, kindly contact us via Live Chat or at info@puprime.com.
Deducted my whole profit totally scam
Bad problem resolving service
Great!
Response from developer
Hello! We truly appreciate your feedback! It’s wonderful to know that PU Prime has met your expectations. Your satisfaction is our top priority, and we will continue working hard to deliver the best experience for you. If you have any questions or require any assistance, please feel free to contact our Customer Care Team via Live Chat or Email: info@puprime.com.
Fraud
Don't download or use this broker if you want to save your money ...
totally fraud😡😡
Response from developer
We are very sorry to hear about the difficulties you have experienced and truly understand how concerning it must feel when you are waiting for a withdrawal and not receiving timely updates and the balance display issue. Please know that your trust and peace of mind are very important to us. PU Prime is a fully regulated broker, and we are committed to processing all requests in strict accordance with international financial regulations and our Client Service Agreement. While we have not been able to identify your account from the details in your review, we would greatly appreciate the chance to look into this for you without delay. Kindly contact our Customer Care Team via Live Chat on our official website or by email at info@puprime.com, our team will treat your case as a priority and provide the support you need.
Je deconseille
Le service client m’a dit que je serai d’ici 7 jours.
Au bout de 7 jours on m’envoie un mail me disant que les remboursement ne peuvent pas être effectué mais que je peux récupérer seulement en credit.
Bref totalement déçu et sentiment d’arnaque.