Good and bad
Bad: it says that you can withdraw funds as soon that account settles however it doesn’t. The system says it can take up to four days but it’s been a week and nothing . It’s a great research tool however funds management is horrible and very difficult to reach customer service .
My funds still tide up
Hello
Best platform
Spreads and Rolling still sucks
Rolling is a very slow process that sometimes fails. Editing roll and other option limit orders sometimes fails.
Rolling for $0.0 on the web UI is blocked.
Spreads aren’t grouped.
Managing a proper book on this app is so slow and impossible. They won’t fix the basics, but ooh ahh let’s add useless AI…
Bad
Pretty Good
Great brokerage
Leaving
No help on Saturday
Bob
Beyond
Use it!
Terrible brokerage
I bought these positions as long-term investments and should be able to decide when I sell them. Forcing a liquidation on their timeline can have serious financial consequences, especially when the customer is actively trying to transfer their assets elsewhere.
If you have meaningful investments, think twice before trusting a brokerage that can put you in a position where your holdings may be forcibly sold with little time to respond.
Boo
Slick Platform and Great Support
The worst
Highly Recommend
Customer service
Frequent updates, but nothing changes. Options still suck.
Options orders still default to debits, even when adjusting an existing credit limit order. I’ve donated hundreds of dollars to market makers going too fast with this “defaulting to debit” and “switching to debit” behavior when selling options and rolling. You have toggle the switch back to credit every time.
They don’t group multi-legs. A simple short put credit spread has the legs mixed up among all other options positions, requiring me to do some eye gymnastics and rough math to understand at a glance how the position is doing.
Where’s the promised AI agents?
I’m still waiting for my preferred position sort—by “Portfolio weight & 1D change” instead of “Price & 1D change.” Sorting by price is useless. How public are you if you prefer sorting by price?? The name fits, ironically.
Everything else has slowly, very slowly, gotten better. I’ll keep waiting.
