Public User Reviews

Public: Invest & Trade
Public: Invest & Trade
Open to the Public Investing, Inc.

Customer Experience

Positive experience51.9% of reviews
Neutral5.9% of reviews
Negative experience42.1% of reviews

~ Based on 624 written reviews from the US App Store.

What users say

Is Public Safe?

Public: Invest & Trade appears safe based on user ratings. AppsHunter Safety Score for Public is 94/100.

This assessment is based on 85,019 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
3.5% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 85,019 App Store ratings for Public.

Is Public Legit?

Public: Invest & Trade appears to be a legitimate app. AppsHunter Legitimacy Score for Public is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Public doesn’t know what it is doing.

I would discourage usage of Public. I have used it for 8 months now, and switched over from Robinhood, because I don’t like doing what everyone else is doing. Immediately there were serious issues—issues that cost me actual money. The actual company that manages the trades is called APEX, and Public is nothing more than an intermediary—an interface. Public app does not sync properly with Apex and so whatever public says you have in your account—available balance, margin, spending power, amount available to withdraw—these are not accurate, and at times they are DAYS behind when it comes to syncing with the true data. This means when you need money, need to make a trade, etc, you can easily be prevented, due to Public giving you numbers that ARE NOT ACCURATE!

The margin info they offer is typically inaccurate. Multiple times I have had margin calls closed by Public, selling the worst possible positions arbitrarily, even when Public didn’t show that I was in a margin call.

There are other headaches, such as inability to view your history with a specific stock while viewing it. Customer support is AI, with maybe a human response later that day, but not always. Interface is clean, yes. But does that matter if it’s displaying incorrect data?

The final coffin nail for me was today when I transferred $28k into Public, in order to enter a specific position while it was low, and Public froze my deposit, made me take selfie, upload ID, change password, etc “for the security of my account.” The delay cost me the position’s perfect entry point. It is MY MONEY and I’m tired of the incompetence behind the curtain. I opened my Robinhood back up and I’m kissing Public goodbye. Hopefully if you’re a serious trader, I can spare you the headache of this failed model.
Show more

Love public

Great trading platform.

Fees

Wtf are these fees

Love it for my Roth and long term learning

The best guides

Welcome to Public where we do. work in Futures Trading

Actually they use your dividend, or margin loan, and cash and but it on their “Single Stock Futures” and they will say they don’t do futures trading. Look out for it in your daily and monthly statements the etf or stock will say “PRODUCT DESCRIPTION UNDER SEPARATE COVER”. Look up the cusp it will take you to either a future trade or treasury maybe your bond account. My advice print everything before you say something or you might not see it again.
Show more

Absolute SCAM do not put your money in this app!! JUNK FEES

DO NOT USE THIS APP. Scam tactics to steal your money via junk fees that were not on my account when I first opened it and for the first 3+ years. They forced UNAUTHORIZED SALES on my account to steal a fee that was not incurred the first 3 years of the account. BEWARE THEY CAN CHANGE AGREEMENT AND ADD FEES WITHOUT NOTICE AND FORCE SELLS AND STEAL YOUR INVESTMENTS GAINS!
Show more

Agent trading

Need more assistance with agent trading feature

Expensive recurrent investments

I’ve used public for several years because of the easy-to-use interface and fractional shares. I will not be using it anymore because they now charge a dollar per recurrent investment. My recurrent investment is only $25 so these hoes are taking 4% off the top! 😂 I never received a notice that this was changing, because it didn’t used to have a fee. Lol I’ll be moving on.
Show more

Good and bad

I’ve been using it for a year. Good :you can use funds as soon as you authorize a transfer, you have available funds to trade as soon as you sell anything, fees are very low
Bad: it says that you can withdraw funds as soon that account settles however it doesn’t. The system says it can take up to four days but it’s been a week and nothing . It’s a great research tool however funds management is horrible and very difficult to reach customer service .
My funds still tide up
Show more

Hello

Just be careful and the hidden fees the other accounts the clearing firm

Best platform

It’s one of the best platforms I’ve had. They have a great set up with AI. Great place to invest your money.

Spreads and Rolling still sucks

Rolling defaults to debit even if your option is a credit.

Rolling is a very slow process that sometimes fails. Editing roll and other option limit orders sometimes fails.

Rolling for $0.0 on the web UI is blocked.

Spreads aren’t grouped.

Managing a proper book on this app is so slow and impossible. They won’t fix the basics, but ooh ahh let’s add useless AI…
Show more

Bad

This app has unhidden rules an fees they don’t tell you about do not invest I’m switching back over to robinhood there way better

Pretty Good

The app design itself is very nice and UI is very gorgeous imo. Very easy to follow and see everything. The agents setup and the API’s I’ve started using them a little bit and are a fun addition that separates this from other brokerages. The support has always been helpful which is nice touch too. Only thing that I don’t like is how long the deposits take to settle for you to use. But overall this app has a lot of great potential.
Show more

Great brokerage

Customer service is top notch

Leaving

Going to have to leave public, they updated and removed the AI assistant trying to force an agent agreement . I paid $100 a year but not for this, since they want to do this, I have to leave.

No help on Saturday

Someone should be working weekends. AND EVERY SINGLE KNICKNAME IS TAKEN!!! REALLY??? Bad Start. This is why I quit RH

Bob

I am learning as I go along. I think it is a great product of this company produces. I appreciate everybody working with me making things easier.

Beyond

Quick and Easy

Use it!

Truly appreciate this app. Makes investing easy & educational. The Public support Team is awesome at handling any issue or question you may have. I count on Public!