Public User Reviews

Public: Invest & Trade
Public: Invest & Trade
Open to the Public Investing, Inc.

Customer Experience

Positive experience52.1% of reviews
Neutral5.8% of reviews
Negative experience42.0% of reviews

~ Based on 616 written reviews from the US App Store.

What users say

Is Public Safe?

Public: Invest & Trade appears safe based on user ratings. AppsHunter Safety Score for Public is 94/100.

This assessment is based on 84,757 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
3.5% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 84,757 App Store ratings for Public.

Is Public Legit?

Public: Invest & Trade appears to be a legitimate app. AppsHunter Legitimacy Score for Public is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good and bad

I’ve been using it for a year. Good :you can use funds as soon as you authorize a transfer, you have available funds to trade as soon as you sell anything, fees are very low
Bad: it says that you can withdraw funds as soon that account settles however it doesn’t. The system says it can take up to four days but it’s been a week and nothing . It’s a great research tool however funds management is horrible and very difficult to reach customer service .
My funds still tide up
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Hello

Just be careful and the hidden fees the other accounts the clearing firm

Best platform

It’s one of the best platforms I’ve had. They have a great set up with AI. Great place to invest your money.

Spreads and Rolling still sucks

Rolling defaults to debit even if your option is a credit.

Rolling is a very slow process that sometimes fails. Editing roll and other option limit orders sometimes fails.

Rolling for $0.0 on the web UI is blocked.

Spreads aren’t grouped.

Managing a proper book on this app is so slow and impossible. They won’t fix the basics, but ooh ahh let’s add useless AI…
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Bad

This app has unhidden rules an fees they don’t tell you about do not invest I’m switching back over to robinhood there way better

Pretty Good

The app design itself is very nice and UI is very gorgeous imo. Very easy to follow and see everything. The agents setup and the API’s I’ve started using them a little bit and are a fun addition that separates this from other brokerages. The support has always been helpful which is nice touch too. Only thing that I don’t like is how long the deposits take to settle for you to use. But overall this app has a lot of great potential.
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Great brokerage

Customer service is top notch

Leaving

Going to have to leave public, they updated and removed the AI assistant trying to force an agent agreement . I paid $100 a year but not for this, since they want to do this, I have to leave.

No help on Saturday

Someone should be working weekends. AND EVERY SINGLE KNICKNAME IS TAKEN!!! REALLY??? Bad Start. This is why I quit RH

Bob

I am learning as I go along. I think it is a great product of this company produces. I appreciate everybody working with me making things easier.

Beyond

Quick and Easy

Use it!

Truly appreciate this app. Makes investing easy & educational. The Public support Team is awesome at handling any issue or question you may have. I count on Public!

Terrible brokerage

Absolutely terrible experience. Public is attempting to forcefully liquidate all of my positions because of an issue involving a linked bank account, despite me having already completed the requested bank verification. I was restricted to selling only for months, and now that the issue has finally been resolved, I’m being told my positions will be liquidated instead of giving me reasonable time to transfer my assets to another brokerage.
I bought these positions as long-term investments and should be able to decide when I sell them. Forcing a liquidation on their timeline can have serious financial consequences, especially when the customer is actively trying to transfer their assets elsewhere.
If you have meaningful investments, think twice before trusting a brokerage that can put you in a position where your holdings may be forcibly sold with little time to respond.
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Boo

Customer service is trash

Slick Platform and Great Support

Even though they are relatively new to the investment space compared to alternatives, this app punches way above its weight. The platform is genuinely tech-savvy, smooth to navigate, and the customer support team has been responsive every time I’ve reached out. Highly recommend!

The worst

They suck , better of going on Webull

Highly Recommend

Super user friendly, lots of investing tools, lots of benefits, and the most incredible customer support I’ve ever experienced.

Customer service

Great customer service and response quickly. Love how they really care about your account for fraud they are always adding new content to their platform

Frequent updates, but nothing changes. Options still suck.

It’s amazingly bad that for years now they just can’t options right.

Options orders still default to debits, even when adjusting an existing credit limit order. I’ve donated hundreds of dollars to market makers going too fast with this “defaulting to debit” and “switching to debit” behavior when selling options and rolling. You have toggle the switch back to credit every time.

They don’t group multi-legs. A simple short put credit spread has the legs mixed up among all other options positions, requiring me to do some eye gymnastics and rough math to understand at a glance how the position is doing.

Where’s the promised AI agents?

I’m still waiting for my preferred position sort—by “Portfolio weight & 1D change” instead of “Price & 1D change.” Sorting by price is useless. How public are you if you prefer sorting by price?? The name fits, ironically.

Everything else has slowly, very slowly, gotten better. I’ll keep waiting.
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Great!

Lightning fast trades.