Apple *ucked us
The NONSENSE that Apple attacked Puffin and blocked the mobile version is a tragedy!
Shame on you, Apple!!!
Response from developer
Hello, We sincerely appreciate your invaluable support! Puffin Incognito Browser has been meticulously designed with a strong emphasis on prioritizing user privacy and security, particularly in situations where complete anonymity is indispensable. Our other product, "Puffin Cloud Browser" on iOS, has faced challenges due to Apple's app policies, making it difficult for us to provide updates over the past few years. Unfortunately, "Puffin Cloud Browser" on iOS was forced to remain on a very old browser engine that was built 7 years ago. As a result, when websites update, this may lead to bugs and other issues. Nonetheless, we made a concerted effort to address user-reported issues by submitting a new version of "Puffin Cloud Browser" to Apple earlier this year. Fortunately, Apple accepted this new version, allowing us to release it on the App Store. However, the future availability of new versions of "Puffin Cloud Browser" on iOS remains uncertain. Additionally, upgrading the outdated browser engine for Puffin on iOS is a resource-intensive endeavor that presents its own set of challenges. For users with privacy needs, we highly recommend Puffin Incognito Browser. Thank you for your continued support!
😎 👍
Response from developer
Hi there, We appreciate your feedback! To clarify, while we do keep logs of anonymous activities, please be aware that these logs are utilized for internal data analysis, troubleshooting, and safeguarding our services. They are anonymized and compiled into statistical reports that contain no personal data. On rare occasions, we may use recent reports in response to external requests within reason, such as for fund-raising due diligence. We follow a strict policy of purging these logs after a period of 180 days. We would like to emphasize that we do not log the specific content you browse or visit, and we are committed to upholding this policy to protect your privacy. Thank you again for your valuable support!
Doesn’t work
“Could not connect to Puffin Cloud Avatar Server.
Bad URL”
Fix it
Response from developer
Hi, If you're encountering the "Could not connect to Puffin Cloud Avatar Server" error message, it's likely due to a network issue. I suggest ensuring that your device is connected to a stable and reliable internet connection, and then trying to reconnect to the Puffin Cloud Avatar Server through the Puffin app. On the other hand, if you're seeing the "Bad URL" error message, this typically indicates that there is a problem with the URL you're trying to access. I recommend checking the URL to ensure that it's entered correctly and that there are no typos or other errors. You may also want to try accessing the URL through a different browser or device to see if the issue persists. Thank you!
Cant connect
Doesn’t work
Such a disappointment. Purchased the pro version a while back (which was working well) but it seemed to be discontinued. Can’t even use the pro version anymore.
This new browser is not up to standard.
Such a disappointment.
Response from developer
Hi, We cannot reproduce this issue on our testing devices. To better assist you, please provide us with the following information: 1. Your model name and the version you are on (e.g. iPhone 13, iOS 15.4). 2. Clear actions are taken that led up to the issue. Or you can go to our support center, which provides some common help topics. (https://support.puffin.com/incognito-browser) Puffin Incognito Browser and Puffin Web Browser are two different browsers. Puffin Incognito Browser emphasized complete anonymity and ultimate security. We block some feature which has information security doubts. For example, Puffin Incognito Browser blocks all permissions(camera, microphone, geolocations, etc.). And it may influence some website features. Therefore, the experience between the two apps is different. As for Puffin Web Browser, we can not update Puffin's iOS version for a long time. Please refer to #BadApple: https://hackernoon.com/its-time-to-bringappletojustice-cf12ce860932?fbclid=IwAR2OC-TOOW9OB-fxAev5QqE_EREK1DSv8wTjb_E0r-cmjoeULIl6Oa85kko We still make an effort to find a way to upgrade Puffin Web Browser on iOS. Thank you for your understanding and support!
