Big issues
I love it but hate it
Response from developer
Sorry about the troubles! If you could reach out to support@drivelinebaseball.com with your contact information, we can get in touch with you to address these issues!
Only see results on live mode but not my workload for the day
Response from developer
Sorry for the inconvenience! Sometimes when there is heavy traffic on the app or if the internet connection is slow, the workload metrics take longer than usual to appear. If throws are appearing in live mode and on the line graph at the bottom of the main screen, that means the app has logged the throws but the workload values are taking slightly longer to calculate! Best way to troubleshoot this is to refresh the main page by swiping down, and if this is a recurring issue, try uninstalling and reinstalling the app! If this is a recurring issue, reach out to support@drivelinebaseball.com so we can get you squared away
Adds throws to consecutive days
Response from developer
Hey Ryan, thank you for your review and feedback! Version 8.7.6 of the app will be released this week with a fix for the duplicated throws! Apologies for the inconvenience
Great Tool
Absolutely necessary for throwing athletes
Please fix
Thanks
Response from developer
Please do not rate the app poorly due to an issue you are having with the iOS App Store. This has nothing to do with the app. If you continue to have trouble, try these things: check your network connection, reboot your device, delete the app and reinstall. For any additional concerns you may have with the actual app itself, you can submit your feedback at msupport.zendesk.com.
I paid enough already
Response from developer
A dashboard subscription is not necessary to use the motusTHROW product, however you may find that adding a subscription elevates your experience. It all depends on how you intend to use the product and what you hope to gain from the data collected. The base mobile experience is designed as a data collection tool with actionable feedback built in, without the need for you to worry about the raw numbers or analyses going on in the background. You can transfer all throws from a day, monitor your workload and arm health, and work through a personalized training plan based on your data. To go a step further, you can enable Advanced Features to view the biomechanical metrics of each throw, capture video, and receive feedback on bullpen and longtoss throwing sessions. Adding a dashboard subscription allows you to view historical data, export the data, and utilize additional advanced analysis tools. Everything else is free and included in the mobile app, but is initially disabled so that the general user is not overwhelmed right out of the gate.
App is Crashing
Response from developer
This issue was fixed with release 5.4.6 on August 16, 2016. If you have any further issues, please contact support by telephone at (844) 509-0262 or by submitting a support ticket at msupport.motusglobal.com. We will be able to address your concerns in a much more timely manner than an App Store review, often in less than an hour.
