Pupil Distance PD Express User Reviews

Customer Experience

Positive experience38.5% of reviews
Neutral0.0% of reviews
Negative experience61.5% of reviews

~ Based on 13 written reviews from the US App Store.

Is Pupil Distance PD Express Safe?

Pupil Distance PD Express appears safe based on user ratings. AppsHunter Safety Score for Pupil Distance PD Express is 87/100.

This assessment is based on 98 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
11.2% of ratings point to a risky experience

~ Based on 98 App Store ratings for Pupil Distance PD Express.

Is Pupil Distance PD Express Legit?

Pupil Distance PD Express appears to be a legitimate app. AppsHunter Legitimacy Score for Pupil Distance PD Express is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great to have

As the online optical industry grows, its great to have an accurate way to measure PD. No more guesswork. Thank you.

My Screen is Black

Help! I have been using your app for a few years and it recently started displaying a black screen. I have uninstalled and reinstalled it several times, this seemed to have temporarily fixed the issue. It has since reverted to permanently showing a black screen when I open the app. I tried to contact you through your tech support feature, to no avail.
Thanks!
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No instructions at all

There are no instructions at all. Yes it is easy to just open the app and use it but each time im getting different readings. Is there a distance I should be doing the measurement from. When I try to get help from the app support it just takes me to a generic web page.

Not accurate

Not accurate

Not supported when stated it was

I paid $10 to purchase this app after looking at the specs to make sure it was supported on my device only to be immediately given a screen stating it was not supported. Under compatibility it clearly states it is compatible but I’m guessing I’ll get a robot response to this review stating that it does not state that as in an earlier review I noticed.
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Bull excreta

Description says works with 6s.
It does not.

Response from developer

As our app description says, app works with iPhone X or later.

Said it was compatible with my phone and iPad, but was not

Compatibility section mentioned my iPhone 8 Plus and iPad 6th gen models. Once I paid and installed it, I found out it is not compatible. I paid for the app because the free ones said that I needed an iPhone X. Not happy at all.

Response from developer

As our app description says, app works with iPhone X or later.

Constant Ratings Nag - wild measurement results swing

Constantly NAGS to give App Store rating ... not sure about accuracy, keeps giving readings that are between 3mm apart. Other free “Eye Measure App” got closer to in-store doctor measurements. Measured with glasses on and with glasses off. Using iPhone X.

Response from developer

We take pride in total customer satisfaction. Please email us at support@techpositive.co and let us know the problem you are facing with the app and we will be happy to help you resolve it.

Warning needed

The description says that you need an iPhone X (which I have) but does not explain that Face ID is used (mine doesn’t work). Wasted $3.

Response from developer

Sorry to hear that the app is not up to your expectation. What error are you getting when trying to use the app? Please email us at support@techpositive.co and we will make it right.

Easy!

Very easy to use! Other apps seemed complicated; glad I chose this one. It does all the work for you.

Response from developer

Thank you for your kind words. We are always working to make the app better.

ONLY WORKS WITH iPhone X!!! Don’t waste your $

Only AFTER I bought this does it warn that it won’t work on my iPhone 8. Poor execution.

Response from developer

Hello, We are sorry to hear that your phone is incompatible with the app. App description clearly states the phone models, this app will work with. Please contact Apple for a refund of your payment in this case.

Simple and pretty accurate

Simplifies getting your PD. It was off by 1/2 mm from my optician’s reading at first but after multiple passes it matched about 1/2 the time.

Response from developer

Thank you for your kind words. We are always working to make the app better.

Easy to use

Excellent app! It was easy to use and it matched the same measurements I just received at the optometrist.

Response from developer

Thank you for your kind words. We are always working to make the app better.