Pupillary Distance Measure User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral4.0% of reviews
Negative experience76.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is Pupillary Distance Measure Safe?

Not enough ratings yet to assess Pupillary Distance Measure.

Is Pupillary Distance Measure Legit?

Pupillary Distance Measure appears to be a legitimate app. AppsHunter Legitimacy Score for Pupillary Distance Measure is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Es muy compleja

Por más que pruebe es imposible.
Da siempre error.

Useful!

This app was less expensive than competitors and useful for ordering eyeglasses online. I tried it on an old iPhone with a small screen and on an iPad. A larger screen with a hi-rez camera and good lighting are helpful. It does take a bit of time and practice, but instructions are clear. Developers are also very responsive to email questions.
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Garbage

I wasted 20 minutes with this. The instructions are horrible. The method it employs is overcomplicated. And I’m an engineer by trade!

Response from developer

As an engineer you better contact support@vistechprojects.com with some details about difficulties you have so we can discuss the issue. The measurement takes 2-3 min and the method gives very accurate result from the first measurement. The instructions include animations for better understanding of the setup .....then just one tap to take pictures and follow the instructions. What's not clear?

Wasted money

Waste of money and time. I may as well flush the $2.99 down the toilet. I am very unsatisfied

Response from developer

Please contact support@vistechprojects.com with more details about the issue. The app works very well and gives accurate result from one measurements if you do it right. Most likely you miss something in the measurement procedure and we are always ready to help. If you are not interested in getting the result and just want your money back, we will help you with the refund as well.

Garbage

Not worth it. Go back go back

Hard to use

Tried multiple times to get a measurement using iPhone and iPad. Every time the result was that my measurement is outside normal range. I looked at the guide each time. The moving illustration could not be paused so I may have misunderstood what I was supposed to do, how the card was supposed to be placed, etc. Gave up.
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Response from developer

Thank you for your feedback. We have just recently updated the guide with detailed view how to measure and if you follow the guide you will get accurate PD measurements from the first time. If app says it's out of range, it means you are doing something wrong. The app doesn't detect your eyes, so the eyes color doesn't play any role here, you manually mark your pupils after pictures are taken. Please check again if you are doing everything right. If you still have issues please contact support@vistechprojects.com and we will help you with the app or will help you to get a refund if you are not able to use the app properly. Again you are NOT WASTING YOUR MONEY IF YOU CONTACT US and let us help you with the app. If you figured out how to measure, please update your comment here. Again, the tool is very accurate from the first measurement if you are doing it right.

How do I get refunded?

I accidentally purchased the app and didn’t even open it how do I get refunded if I can’t seem to get to any page that gives contact information?

Response from developer

Please contact support@vistechprojects.com for help with a refund. Btw, why 1* rate if it's accidental purchase and you never opened the app?

Don't bother

Only offers binocular PD's which isn't very useful with higher prescriptions. You can more accurate and consistent results with a pen and a mirror.

Conceptually Flawed

Don’t waste your time or money with apps like this. The accuracy just on par with what you can do manually with the help of a friend. I tried several times and results that varied by 5mm.

Disappointed

I thought I could just snap a picture and get the results. This app is far too complicated.

Awful

Wholly inaccurate. Photographs your credit card too, so if you try it, use an expired one.

Want a refund

I have tried to contact you via your website and the link tells me it can not connect. This was a total waste of money as your instructions make it more complicated than manually measuring pupil distance. When holding the camera as instructed, the taped card is not centered as you picture.

Request a refund

I am requesting a refund. This app is a little more complicated then I thought and I am unable to use it. Thanks for your consideration.

Impossible to use

Impossible to keep the angle at 0 degree angle when you’re not looking at it. Perhaps a signal tone to let you know you’re at 0 would help. I’ve measured 4 times and gotten 4 different measurements. I’m afraid to use this info to order glasses on line and have the lenses cut wrong.

Misleading & Unrealistic

The app prompts you to tape a credit card to a mirror then align your face with the credit card in the mirror. While taking a photo of yourself in the mirror, the cell phone gets in the way of the credit card with defeats the purpose.

Waste of money. 🙄

Terrible app don’t waste your money very disappointing

This doesn’t work at all! Your phone is in the way of the credit card and you can’t line up your face!

Totally inaccurate

My doc says 62. The app said 75 one time and 55 another. Couldn't even get close.

Response from developer

Thank you for your feedback. Please contact support@vistechprojects.com with more details about your device and measurement. It's very big difference between measurements so must be you are missing some key point in the measurement procedure. We would like to understand what's not clear and help you with it. If the procedure followed properly you should be able to get accurate result from one measurement.

Don’t bother

I tried to get an accurate reading 6 times - got different results each time (and drastically different results).

Response from developer

Please contact support@vistechprojects.com with details about your measurements or issue and we will try to help. If you follow the instructions you should be able to get accurate result from one measurement.

Difficult to use

I had to keep deleting the app and reinstalling so I could see the instructions since it didn’t give you the option to go back and review. I attempted several times to use this but it was not successful. Waste of money.

IPD measurement app

It worked. It was repeatable + or - 1 mm over several uses.

Response from developer

Thank you for your feedback and support!