Thieves
Disappointed
Good
Should be 0 stars
Response from developer
Assalamualaikum, The feature is planned to be brought back soon, Insha'Allah, as we continue refining the recent update based on user feedback. If you have any further suggestions, please feel free to contact our Help Centre at support@purematrimony.com. JazakAllahu Khairan.
This app is not user friendly
Useless
Have to update every time i open the app
Response from developer
Assalamu Alaikum, Please contact our support team at support@purematrimony.com with your account details so we can investigate this further. Your feedback has also been shared with our team as we continue improving the app. Team Pure Matrimony
New Update Ruined it
Change in setting
Expensive
Response from developer
Assalamualaikum, our subscription charges help us maintain the authenticity, security, and quality of the platform by supporting verification processes and ensuring a genuine experience for serious users seeking marriage. We truly appreciate your understanding and support.
Ol’ skool
Preferred the website
Response from developer
Assalamu Alaikum, Your suggestions regarding filters, inbox management, and profile controls have been shared with our development team as we continue improving the platform. If you have any further feedback or need assistance, please feel free to contact us at support@purematrimony.com. Pure Matrimony Support Team
Money grabbing
Response from developer
Assalamu Alaikum, Pure Matrimony operates on a subscription model to help maintain a secure, moderated, and Shariah-compliant platform for users who are genuinely seeking marriage. This supports essential services such as profile verification, safety measures, and platform improvements. Certain features are part of the premium experience to ensure quality interactions and reduce non-serious engagement, helping users focus on meaningful marriage intentions. If you have any further concerns or need assistance, please contact us at support@purematrimony.com. Pure Matrimony Team
N
Very Good marriage app but unfair pricing
My complaints:
1) lack of profiles. There are many profiles yes, but a good amount are inactive and there seems to not be as many new users coming in on the sisters side, making some countries and searching for the right wife a bit more challenging. This is even more challenging when you have specific needs like Niqabi within a certain country etc. advertisement campaigns would be great.
2) As of recent, they’ve changed the membership’s. You now have a limited amount of searches and conversation starters. In theory this sounds ok. But when you have 30 and you send 25 and 3 reply and few don’t while majority are inactive, this feels unfair and predatory. The recharges aren’t cheap and doesn’t guarantee these are active users. If you want to maximise cashflow, focus on doing ad campaigns, social media in a halal way. Many new services have had success like this so there isn’t an excuse here in my opinion. Ultimately I feel the memberships should reflect a fair structure to the nature and economy of the app.
I express these opinions as I see great potential in the app and believe it could be much better if the above are looked into, implemented and there’s more success as halal marriage services spread with success reputation too.
An option for salafi would be a bonus too as some sisters to explicitly state this and madhabs are included but that’s not a must and falls into sunni anyways
Response from developer
Assalamu Alaikum, We sincerely appreciate your suggestions regarding profile activity, membership structure, search limits, and additional filters. Feedback like yours is invaluable and has been shared with our team as we continue to improve the platform. May Allah reward you for your sincere advice and bless you with a righteous spouse. Ameen. Pure Matrimony Support Team
H
Absolute scam & joke of an app
Response from developer
Assalamu Alaikum, We completely understand the frustration, and we want to clear things up as best we can. Our Premium plan does include the features you mentioned: unlimited profile invitations, album exchanges, and the ability to initiate conversations. These haven't been removed. However, there are monthly limits built into the plan. If you've been actively using the app, you may have reached those limits within your billing cycle. Once reset at the start of the next month, access should be restored automatically. We do also offer add-on packages for Premium members if you need a little extra, such as additional messages or album exchanges, outside of your monthly allowance. These are separate from the free plan add-ons, which work differently. That said, if you're finding that features still aren't working as expected and you haven't hit any limits, we'd want to look into it on our end straight away. Please get in touch with us at support@purematrimony.com with your registered email, and we'll check your account personally. Team Pure Matrimony
