Purpl Digital Wallet User Reviews

Customer Experience

Positive experience90.6% of reviews
Neutral6.3% of reviews
Negative experience3.1% of reviews

~ Based on 32 written reviews from the US App Store.

Is Purpl Digital Wallet Safe?

Purpl Digital Wallet appears mostly safe based on user ratings. AppsHunter Safety Score for Purpl Digital Wallet is 84/100.

This assessment is based on 50 user ratings, with an App Store average of 4.5/5.

Safety Analysis

90.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
10.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for Purpl Digital Wallet.

Is Purpl Digital Wallet Legit?

Purpl Digital Wallet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Purpl Digital Wallet is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Reviw

Best money transfer easy to withdraw and very supportive team ready at any time we ask good luck πŸ‘

Good app

Absolutely fantastic app for sending money to Lebanon , it’s very easy and very simple to use and cash out quickly and smoothly . Also don’t forget this is a free fee cash out. I do recommend it for everyone wanting to send money to Lebanon or want to use it when you’re on holiday at the country .

Slow customer service

They suspended my account for security checks; I provided the additional information needed; 24 hrs later they are still sitting on my cash, not responding to emails, and there is no number to call. I have no idea how, whether or when I will get it back. Pretty troubling for a financial services company.
Show more

One of the best

To be honest, it was my first time I use this application and I was stressed a little because it is new and as you know, there is a lot of fraud, but this application is very easy and you will receive your money in a secure manner and even you can pay with ita lot of bills so good luck for the owners
Show more

review

it was an excellent experience. first time i hear about purpl app. highly recommended for everyone looking to receive money from abroad in a safe an efficient way.

Response from developer

Thank you for the awesome shoutout! 🌟 We're thrilled to be part of your experience and that Purpl made receiving money from abroad smooth and secure. Welcome to the Purpl fam, and here's to many more seamless transfers ahead! πŸ’œβœ¨

Professional & friendly

Service is consistent and professional since day one. Staff is respectful and patient. Thanks to Mr. Saad who has been super helpful!

Response from developer

Thanks so much for the kind words Bahia! Saad and the whole Purpl team are always here to make sure you get top-notch service every time. We're happy to have been helpful, and we're just a message away whenever you need us! πŸ˜ŠπŸ‘

MWG

This is my second payment through your app
I am really satisfied got paid from UK after waiting so long . through purpl app the process was smooth and easy straight forward . Keep up the good work , Lebanon is in need of all out efforts combined in those rough times thank you amazing staff very efficient and straight forwardπŸ˜„
Show more

Response from developer

Thanks so much for the awesome feedback! We're thrilled to hear that the process was smooth and easy for you. It's moments like these that keep us motivated, especially during tough times. We'll keep working hard to make things even better. Sending you lots of good vibes! 😊✨

MG

I am really satisfied got paid from UK after waiting so long through purpl app the process was smooth and easy straight forward .
Keep up the good work
Lebanon is in need of all out efforts combined in those rough times thank you amazing staff very efficient πŸ˜„

Great app and easy use

I’ve been using purpl for a while now and its pretty good and easy to use. Definitely recommended if you do freelance or require a way to get money from relatives outside Lebanon!

Response from developer

Glad to hear you found Purpl a solid solution for freelancing and receiving money internationally! Keep it up! 🌟

Great app and locally made ❀️

A locally developed and supported app that actually works and very well. Withdrawal at the ATM is made in multiple of $10 which wonderful, a good alternate app to Taptap Send and Sendwave.

Response from developer

Thanks for the shoutout! We are glad you're enjoying the smooth $10 multiples at ATMs. Anytime you need anything, we've got your back. πŸ’œ

Amazing and very convenient app + Incredible customer support

Very professional and respectable company. I’ve built up a lot of trust with purpl and use purpl for pretty much all my transfers. I once had an issue with an ATM declining my transaction and the purpl app glitching and thinking the transaction on a weekend. I called ATM support and they told me to call Monday. I then went on the purpl chat and received a call from saad from purpl assuring me that this is a very rare case and he will personally sort out the issue by Monday. Tuesday arrives and saad messaged me after I received a confirmation email that my transfer was in fact unsuccessful so they returned my money immediately. Very professional company and proud of what the staff are doing for lebanon. Keep up the great work we need services like this for the younger Lebanese who always don’t want to get stuck in OMT
Show more

Response from developer

Thanks a bunch! πŸ˜„ We'll let Saad and the whole Purpl team know about your kind words. We're committed to making your experience awesome, so stay cool, and we're here for you anytime! πŸ™ŒπŸ’œ #TeamPurpl πŸ‘πŸ’ͺ

Amazing way to receive money

I have used Purpl for the first time few days ago and recommended it to all friends and family living abroad. The app is very convenient and free of charge specially when withdrawing funds sent from abroad when other money transfer are still charging 2% fees. Finally a good app and way to receive money without fees and in minutes. Highly recommended to everyone.
Show more

Response from developer

Thanks for giving Purpl a try and recommending it to your friends and family abroad Stephanie! We're all about zero cash-out fees and speedy transfers. πŸš€πŸ’° Keep spreading the word! 🌍😎

First experience

As far the app itself, easy to use no problem. I would love to see more ATM option from different banks if possible.

Low fees, easy to use

It’s really easy to withdraw and it’s very fast, i love it.

Response from developer

We're thrilled to hear that you find our withdrawal process easy and fast! Your satisfaction is our priority, and we're here to make your financial transactions as smooth as possible.πŸ˜ŠπŸš€πŸ’°

Quick and seamless

I used Purpl to transfer money from my account abroad. The entire process β€” from sending to cashing out β€” took less than 10 minutes! The experience was seamless, and I would repeat it.

Response from developer

We're thrilled to hear about your experience with Purpl! Thanks for sharing your positive feedback, and we're here whenever you need us again! πŸŒŸπŸ’ΈπŸš€

Wassim

Great application πŸ‘πŸ‘

Response from developer

Thank you for the thumbs up! We're glad you're enjoying the app. If you have any questions or need assistance, feel free to reach out. πŸ‘πŸ‘πŸ“±

Great app

Had a very smooth experience using Purpl for my first cash out

Love it

Easiest and cheapest way to transfer money from the US (Or anywhere else) to Lebanon. Nearly instant and extremely easy to withdraw the money without having to show your ID multiple times. I’ve used Whish and many other similar services but this one is for sure the best.

Response from developer

Excellent! Thank you for sharing your positive experience with our app, Patrick! We are thrilled to hear that you found it user-friendly and that the money transfer process was both quick and efficient. We appreciate your kind words and hope to continue providing you with excellent service πŸ’œ

πŸ”₯

Great app easy fast & fresh πŸ”₯πŸ”₯

Response from developer

Thanks for the awesome feedback! We're thrilled you found our app easy, fast, and fresh. Keep enjoying the heat! πŸ”₯πŸ”₯

No fees for withdrawal

I used Purpl successfully yesterday for the first time. It was just as easy as in the demo video (once I found the right ATM, which took me a while because there are many different brands of ATMs in the same area in Zahle). Only a couple of minutes and I had my USD in hand with no fees during the withdrawal. The only fee is for the sender. In my case, to send funds from USA to Lebanon the fee is about 2% for the sender via Remitly. Still much better than the 5% that some ATMs charge in Lebanon.
Show more

Response from developer

Thank you for putting your trust in Purpl. We’re glad you found our partner’s rates and our zero fees cashout favorable compared to other traditional options. Our mission is to democratize remittances by making it more affordable and efficient to send and receive money to Lebanon, and it’s powered by you πŸ’œ