PurpleEfence User Reviews

PurpleEfence
PurpleEfence
HUIZHOU REDBOX ELECTRONICS CO,.LTD

Top reviews

Doesn't work with pawtronics

Worked 2 hours on trying to to connect you watch their video it looks easy very disappointing

Needs easier set up

Works well but would be nice if you could set it up on two different devices.

Horrible collar/app

Don’t buy. The fence line will be inconsistent and scare your dog.

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The app is awful! Not impressed at all

Why No Brittany?

There isn’t an option in breeds to choose a Brittany. Please add!

Trash. Return it right now before 30 days expire.

These do not work. Do not waste your money or your time trying to make them work or haggling with customer service. Four different collars. Clear sight lines to the sky. Dogs are running in the streets. Utter rubbish.

Expected more

With as much as these collars cost you would think that the app would be comparable but sadly not. Set up was easy…until I needed to modify my map. All that is there is the outline. The map has disappeared and I cannot set my perimeter. Any tips?

Slightly confusing

All the people having issues re-read page 13-14 in the manual then you will all be like ahhhh. I like the quality and the looks, interface is a bit clunky with the buttons and understanding if you saved or selected. All in all took me about 10 min to figure out.

Junk

Not user friendly at all, find a new product…

Save your time and return

Absolutely biggest waste of my time, nothing works as advertised. App never gets signal from the collar and the mapped zones do not work whatsoever even in the wide open. These people are scam artists.

Not as advertised

This is frustrating. The collars are charged, I’m right in front of them but the app says “off line” I can’t change the map or the correction type. The instruction are verbose and convoluted. The collars only stay charged for about a day and a half, not great with LGD’s.
That said, they beep when they get close to the “fence line” and that’s what I need. I love the no subscription. I wish I could log in though so that I could access from different smart devices. I also wish I could link all collars to one training device because carrying all three is cumbersome. I’m willing to keep working with them and refine it but all the buttons on the collars and the inconsistent access on the app does not inspire glowing reviews.
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Poor Connection/Unreliable

The connection to the app is super unreliable and it honestly just doesn’t ever connect. I could be standing right beside the collar outside and it doesn’t connect and the satellite shows no connection.

Bad Purchae

Collars nor tracking works. Unfortunately the rating on the collars was high, but you don’t get the app until you make the purchase and get them delivered. I’m going to try to return the worthless collars.

Not user friendly

It’s horrible on so many levels. GPS location is not accurate. Maps are dated and not accurate. Wouldn’t recommend at all.

Great Product

I am baffled by the 1 star reviews. It works well for my dog in 2 different locations. You have to read the instructions to get it set up correctly. The best part is that you are not paying for another subscription.

If I could give zero I would

The collars do not work as advertised. Once out of Bluetooth range, the collar doesn’t sync with your phone (obviously), but, it also doesn’t show you the GPS’d location of the collar. It makes the map and app function useless outside of Bluetooth range. Falsely advertised as being able to see your pets location on the map but that’s only if you’re standing next to the collar with your phone.

Fence set-up is a nightmare and when I walked my fences, the collar was off by at least 100’. Also have to re-do fences often.

Battery doesn’t even last a day.

Company WILL NOT accept returns.

I’m out over $500 for collars that do not work as advertised, my phone number must be blocked now and I can’t get through to talk to anyone at customer service, and since they told me I can’t return because it’s used, they have stopped responding to emails as well.

Don’t make my mistakes. Avoid this garbage company and garbage product.
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Not worth the Money

Just as everyone has said, doesn’t work! Bluetooth only and u must be within 10 feet of ur dog for it to work. Can’t see it on the app either unless ur standing next to your dog!

Constant issues

-Battery does not last more than 10 hours when descriptions says it’s to last 4-5 days
-Constantly looses signal
-constantly buffering even though we have great WiFi signal
- set up area fence and a week later all my setups are gone and I have to reduce it.

Awful

The collar hardly works with the app and connects via Bluetooth so as soon as your dog is 10ft away or more the app isn’t connected and you only have the remote. It still controls sound, vibration, and shocking but it doesn’t have a gps or anything to see where your dog is.

Terrible

It never works. Watched the dog walk through the “fenced” area we setup. Theres no where to go back in and setup a new fence. Do buy a pawtronic device or use this app.