Disappointing
Tried to set up an account on the app. For some reason my identity was unable to be confirmed. After emailing several times with the bank, they continued to inform me that I will not be eligible for an account. Although I can prove my identity, only the rudimentary ID software can be used. They can’t reset it, and they have no formal procedure to ID me. I’m incredibly frustrated - I’m an ethical vegan and this is the bank I want. Hoping they resolve this issue soon because they are eliminating a portion of their target customer base for very unreasonable circumstances.
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Disappointed
I don’t like that I am put on a waitlist for an invitation…it tells me I’m not valued and not really wanted. No information is given as to how long the waitlist is, or when I can hear a follow-up. I would like to move to an ethical bank but only if they VALUE ME and MY MONEY….
Vegans Unite
I have been vegetarian 17 years and vegan for 6 years and its always been a challenge finding businesses with similar morals an values as mine but with purpose banking that is not that case. I am beyond thrilled to have found a place to keep my money that is transparent and trustworthy!!!
Best customer support EVER!!!
I had some questions after setting up my account so I reached out to the support team and I was IMPRESSED with how quickly they responded to my message. They answered all my questions and really made me feel like they valued me as a customer. Will be recommending to others!!!
Best Bank EVERRR!!!!
okay so I have to say I was pleasantly surprised by Purpose! I would have never imagined finding a banking system that would meet all my banking needs while so aligning with my beliefs and morals. I highly recommend to all my vegan and non vegan pals!!!
