Update Not Working
I downloaded the app via Apple Store, but with both this and the pear reSET (original) app, there is no way to update it. The message shows promoting an update, but the button to do so does not appear.
Help
The app is telling me I need to upgrade but there’s not showing any upgrade available so I can’t get to my exercises from physical therapy. Can you help me with this?
Awful
Used to hit $5, and up to $20 on spins but the last few months nothing any more! And now I can’t even use it. I’m on an Apple device it says it needs an update however it’s updated already and still won’t launch because of this it gets a 1 star! I’d gladly update this once I can use it again!
Can’t use app
I’ve been using your app for a while. But after my phone updated I can’t use the app. It says a download of the current version is available to push the download button but I don’t see any download button. I can’t update the app from App Store either. Help!! I need to use the app
Doesn’t work. They owe me nearly $100.00
It stopped working. Says I need an update. There is no link for an update. The App Store has no updated version. It is pretty upsetting!
app is horrible
i don't see a place where i can just tap and it will update for me? why can't i update my app ?
Update problem
I cannot open the app. It says to update app to continue and It is updated. Also when the “prescription” is needed to be refilled what does that mean I cannot use the app anymore.
Total Failure
This app started off so strong, I completed my lessons and won up to $30 one week but then it just went totally downhill. They tricked you by making the wheel disappear when it was about to land on your prize so you couldn’t see what you were getting and then it just kept giving me all badges and no prizes. So then they went bankrupt and someone else supposedly bought it but when I go to the app it says it needs updated and there is no way to update it. So not a good start for the new “update” lol.
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Wish it didn’t go bankrupt
I loved the program and won some money in the beginning for doing the lessons. Well the last few months I only won badges and I’ve won all the badges and completed 100% of the lessons to come to find out the reason that I stopped winning money and only received badges and now the program isn’t even working at all is because they went bankrupt and it’s too bad cause it was a really great program.
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Not for me
This app did not do anything for me. If I wanted to study for a test, then this would be a great app. I don’t need to take a test on my drug usage I need to actually have some help. Yes, I know the repetition style that this app follows works or they say it works for some people, but I have no idea how. As far as only winning money on the first two or three spins, did you honestly think that they are going to hand people money all the time? No. They want you to follow your “addictive“ behavior by luring you to take more of their “tests“ in the hope that you’ll receive financial compensation for it. Basically, instead of chasing a dope high you’re now chasing a money high by passing their tests and hoping that your spin will give you money. The reason they repeat everything is that they know people are skimming through and just want to get to the end so they can take that spin on the wheel. Then, you might remember a few things because you repeated it 25 times. Like I said, it’s great if you’re taking a test but we’re not taking a test on issues we are already aware of. People are complaining that it’s “not fair“ and they want to give their family money by using this app maybe -you should find an alternative way to make money. I doubt there is any app that’s going to give you $50 or $250 just because you read through and took a bunch of tests. I used this app for the time it was prescribed and of course I won actual money on the first few spins, but then only one stars and stickers afterwards. So as I will repeat myself again (in homage to this app) you will only win the first few times and then you will be chasing a money high instead of a dope high The entire concept would be better if it were truly personalized to your own experience. Everything, is extremely general and we already know that we should be making good choices and not using. Again, if you were studying for a test in school, this would be a fantastic way to get people the knowledge they need in a scholastic manner, but not in a true to life situation.
I do hope that is helps people as we need all the help we can get.
I do hope that is helps people as we need all the help we can get.
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Steal your insurance company's money
Thought the whole point was to rewire your brain with small positive rewards after lessons. Since I got my refill and started the bottom lessons i won a single $1 reward which is too small to even cash out. I then won 7 weeks of all badges in a row, not a single reward. Doesn't really enforce any positive reinforcements if you don't actually win anything in 2 months. I get it's not all about prizes but that's literally supposed to be the point of this app and why my insurance pays them $$$$ for 2 different "prescriptions." Obviously the lessons don't cost much to make so they are making a lot of money off our insurance companies.
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Greedy
They make money off of you from your insurance paying for their program. I haven’t won even $1 in the past 3 weeks. It’s all been just awards. So, I’ve won so many awards it’s now just ‘stars’. Basically since I’ve won every single award they have, any new award I win are stars. Which will eventually turn into regular awards once they think of new awards to make. It’s unfair I hear of people winning $50/$100 awards meanwhile I’m lucky to even win a $5 reward. I’ve won nothing but awards in the past month. I’m considering dropping reSET-O from my insurance so they can no longer make money off of me, especially when the wheel is clearly rigged. So greedy. Also when the subscription expires it takes PearConnect months to renew it. It took them 3 months to renew my subscription last time, even with contacting them multiple times. So I wonder if they still make money from you during the times it takes them months just to renew your subscription. Just so greedy.
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People are ridiculous
First off anyone who didn’t put 5 stars is absolutely retarded clearly . This app is the absolute greatest app in the world not only do you get the therapy without leaving your house but you get paid !!! I have been on this app for 10 weeks now and have won over 250 dollars for nothing literally nothing !!!! I can screen shot my rewards for you and show you lol . I have bought so much off Amazon and got free rides on Lyft several times and also ordered from ihop for my whole family of 5 with this app all for answering some questions in therapy that I have to do anyway . I use this app from my doctor who is virtual I have to do it for the mat program and let me tell you this app is the best on the market plain and simple if you aren’t getting good rewards it’s because your not doing what your supposed to do !!!!if you answer incccorectly a lot you can crappy rewards because the system shows your not even trying you come on fly threw it don’t read anything and then just guess on the answers and the system sees that !!!! Do what your supposed to stop cutting corners and this app will be amazing for you I promise you that !!
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Absolutely LOVE this app!
This app has been amazing for me in my recovery. The lessons are great and the rewards are amazing! It’s very fair with its rewards and super easy to cash out! I just apply my rewards right to my Amazon account which is immediate and super convenient!
Wish I could do more than 4, weekly.
I love this! At first, I thought it was to good to be true. My husband made $80 for 20 min of his time!!! Then I found that 4 lessons per week is what you’re rewarded for. You can continue completing lessons after that, but will not be earning more rewards until 7 days have passed.
Overall, super awesome app! Who doesn’t live free gift cards?!
Overall, super awesome app! Who doesn’t live free gift cards?!
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I hate to say it but…
I hate to say it but this app is really a joke I agree with the other negative reviews on the App Store I have been using this reset – oFor about two years now and I have only won a total of $500 in the two years which I mean that’s pretty good but number one my insurance pays for it so it’s not coming from the company and they say that you can only win 500 a year but after the first year was up and I started into the second one for the first six or seven months I never received a single reward so I stop using the app I tried complaining multiple times to support and they told me there’s nothing they can do that there’s a cap on it at $500 a year however even though my year had been up I still didn’t start getting rewards again I actually just now started getting rewards again even though it was only five dollars this week it’s still something I use these gift cards for my kids getting them food or whatever they may need because we are currently homeless and I know the app isn’t about just making money however it really does helpTo have a little extra money here and there especially when you don’t have any at all, you’re homeless, we have three children and have been doing great in my program haven’t slipped up and relapsed not once! I do believe it people in recovery should be rewarded like this well the idea of the app and what it potentially could be but there are just too many flaws right now with it and I know they just did an update with they will but that’s literally all they did they did not even put an effort into adding new lessons or different tiers for different lessons I can do the same for categories every single week and it doesn’t matter if I do any of the others because I have done them all so many times that it doesn’t even matter anymore I remember every question to ever answer and every category they have! I used to get bigger payouts $50 here $20 there a bunch of different $10 ones but since they have a new wheel I’m only getting one or two dollars so far and I think it’s just a way for this app to keep people using it but it’s not really effective with your treatment when you go six or seven months without receiving a single reward! also I’d like to ask for those six or seven months that I didn’t receive a reward and only got a bag there should only be so many badges that you can receive before they give you a reward for collecting those badges!
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A joke
These people are making thousands off this and they fix the rewards wheel so they can be greedy and keep all the money they make.. don’t get your hopes up.. lessons are silly.. apps a joke.. trust me u will see
Great Reinforcement
I find this was helpful when I was a year in recovery. The lessons and points were more effective with the practice of recovery. I could then relate with the struggles I had early on. It is great way to help me not slide back. Over the last year I have won about $150, $5 at a time.
Updated review rewards are kinda fixed
Well what to say, the first 180 days I’ve won so many $5-$20 rewards on spin, but it seems like that the program knows how many more refills you have, I have no more refills now and I have not won a single $5 reward in over 6 weeks, it’s such a bummer bc I was using gift cards to pay for my mom or girlfriend out to eat at places like ihops… I can understand not hitting a rewards in a couple or few weeks but cmon, 6 weeks and before that I only won $5 in the 4 weeks prior, so in all I am so unsatisfied and cannot wait for the prescription to run out so I don’t have to deal with any disappointments, I know it isn’t all about the rewards but it was nice to give back to family and friends, it made me feel good about myself. Now it’s just frustrating me, therefore I feel like the rewards system is fixed, when your a brand new user you win a lot more but when they know your script is expiring for good, you get zip
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Needs improvement
When my doctor mentioned it I thought it would be great. What better way to help rewire my brain and win rewards? I’ve only one the initial sign up gift card, the rest has been badges. I’ve only done like 7, so many it’ll get better. It also repeats a lot of questions which just confuses your brain too.
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