Misleading advertising
What they didn’t mention is that it NOT free to play.
Unable to change difficulty
Response from developer
Thank you for your feedback! We're sorry to hear that you're not finding the puzzles to be challenging enough, and we really appreciate you sharing your thoughts with us. You can find further instruction for Cell Block puzzles on www.puzzler.com/puzzles-a-z/cell-block. If you have any other feedback or thoughts you'd like to share, please do not hesitate to share your feedback with us on www.puzzlerapp.com. Joanna, Customer Experience Team.
Used to be great
Response from developer
Thank you for your review. If you'd ever like to upgrade and become a Puzzler+ subscriber, you'll get to enjoy an ad-free experience, free access to over 25 daily new puzzles, free access to the entire archive, replaying completed puzzles, extra rewards and a flexible subscription - cancel at any time. Thanks again for sharing your thoughts with us! Joanna, Customer Experience Team.
New Games Don’t Work
Emailed the app developer and no response.
Response from developer
Hi there, thanks for taking the time to leave a review. I'm sorry to hear that are having difficulty accessing the Events puzzles! We are working to release version 1.2.4 of the Puzzler app as soon as possible, which will contain a fix for this problem. I'm so sorry for the inconvenience! If you would like to discuss this any further, or if you would like any more assistance, please do not hesitate to reach out to us at puzzler@dcthomson.co.uk. Joanna, Customer Experience Team.
Good and Bad
There’s a countdown clock now in the bottom corner of the home screen showing when the next ‘Event’ puzzles will be available but for several days now I’ve tried to open these new puzzles but NOTHING happens when you tap on them - they don’t work!! What could be great puzzle app is still only a good puzzle app. Developers- please fix this!
Response from developer
Hi there, thanks for taking the time to leave a review. I'm sorry to hear that are having difficulty accessing the Events puzzles! We are working to release version 1.2.4 of the Puzzler app as soon as possible, which will contain a fix for this problem. I'm so sorry for the inconvenience! If you would like to discuss this any further, or if you would like any more assistance, please do not hesitate to reach out to us at puzzler@dcthomson.co.uk. Joanna, Customer Experience Team.












