App will not open
Nothing exciting
PUZZLES & PASSPORTS
SO FAR IN 2025, I’VE BEEN HAVING A BLAST WITH: PUZZLES AND PASSPORTS. RIGHT NOW I’M IN MARRAKECH. I DON’T KNOW WHAT THIS PLACE LOOKS LIKE. I’D BETTER FIND OUT.
Kenneth Huang. 1/20/25.
Remember BATO: TREASURES OF TIBET?
Response from developer
Hello RichOooooo! Thanks for your 4-star review! 🌟 We're so glad you're enjoying the game and appreciate your kind words about the graphics and animations. If there's anything we can do to make it a 5-star experience for you, we'd love to hear your feedback! 😊
Unable to play the game.
Response from developer
Hello there! We're sorry to hear about the issue you're experiencing. The latest update in the App Store addresses the dark screen bug, so please update the game, which should resolve the problem. Thanks for your patience, and we hope to earn five stars from you! 🌟
Game freezes A LOT
Stuck
Best game
Response from developer
Thanks for the wonderful review! We’re thrilled the glitch was quickly resolved and you’re enjoying the app. I am happy to hear we’re a step above! Keep playing and having fun for hours! 🌟
Stuck at level 201
Looks like they don’t have more levels but they still encourage you to BUY more lives !
Ridiculous !
AMAZING GAME!!!!
Response from developer
Hello #1 Player! Thanks for the glowing review! We're thrilled you enjoyed it and found it unique from other games. I'm so glad it’s keeping you entertained for hours! ❤️ Keep having a blast! 🌟
questions
Response from developer
Hello there! Thanks for your detailed feedback! It sounds like you're missing the previous version of the game and have been stuck in the VIP Lounge since the update. The current VIP Lounge is designed for top-level players, but we understand your desire for more variety, including collecting postcards and seeing buildings being built. We're working on adding more exciting content and features to improve the experience. Stay tuned for future updates, and thanks for your continued support and feedback!
Enjoying this game
Response from developer
Hello there! Please download the latest version to get to the newest content! After you download it, you will see the VIP Lounge until that round ends, and then you will be guided back to the main game to complete the newest City Scenes! I hope you enjoy them and we hope to earn a fifth star from you :)
questions
Response from developer
Hello there! Thanks for your detailed feedback! It sounds like you're missing the previous version of the game and have been stuck in the VIP Lounge since the update. The current VIP Lounge is designed for top-level players, but we understand your desire for more variety, including collecting postcards and seeing buildings being built. We're working on adding more exciting content and features to improve the experience. Stay tuned for future updates, and thanks for your continued support and feedback!
Messed up
Response from developer
We're sorry to hear about the freezing issue. The good news is that there’s an update available that addresses this problem. Please update the app to version 1.25.1, and it should resolve the freezing issue. Let us know if you continue to experience any trouble!
Please sort this out
Jackelyn Tompkins
Puzzles and passports game freezes cannot open.
Response from developer
Hello Kampong! We're sorry to hear about your freezing issue after the update. The latest update in the App Store addresses this blackout problem, so please try reinstalling the game or updating it. We hope you'll consider giving it another try, and we’d love to earn five stars from you in the future. Thank you for your feedback!
Unable to play the game.
Response from developer
Hello there! We're sorry to hear about the issue you're experiencing. The latest update in the App Store addresses the dark screen bug, so please update the game, which should resolve the problem. Thanks for your patience, and we hope to earn five stars from you! 🌟
Bug
Response from developer
Hello there! It sounds like you may have encountered a glitch. Please try restarting the app or checking for any available updates. If the issue persists, contact our support team in-game, and we'll help you get back on track with the story area! We're here to assist you!
