PxLink User Reviews

Name: PxLink
Rating: 1.53333 (30 reviews)

PxLink

Pioneer Corporation

🎬 Entertainment

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Sucks

Won’t connect to my car stereo

Gani

2 months ago

CarPlay keeps disconnecting

Starting 3 days ago, my apple CarPlay keeps disconnecting. I’ve had the unit for about 2 weeks now. It’s pretty annoying.

Edit: to your response, I have deleted the connection from both receiver and my phone multiple times, and restarted my phone before I wrote my review. Luckily it seems to be holding the connection for a couple of days so far since the last time it’s disconnected.

Cussundra

2 months ago

Response from developer

Please delete the connection information from both your receiver and your iPhone, then try setting up the connection again. If the above does not resolve the issue, please restart your iPhone and try setting up the connection again.

Needs To Work With More Models

I have multiple pioneer head units with the same UI/layout, yet none are compatible with this app.

Grogboshi

3 months ago

Response from developer

We apologize that we were unable to meet your request. We will take your valuable feedback into consideration for future product development.

Pioneer 5000nex

App is trash…. Drops over and over again while driving in the car. Never stays connected. In the middle of songs and it just drops and you have to reconnect constantly. Junk

My17Hyundaitucson

4 months ago

Response from developer

Please provide details of the problem you are experiencing via the "Contact Us" section of PxLink. It would be helpful to know which music source is being played and what is being disconnected. (For example, while playing Apple Music on CarPlay, CarPlay disconnects, and PxLink also disconnects at the same time.)

Junk

This app is so…. Unstable. Doesn’t work 3/4 of the time. Won’t connect. Always wanting you to set-up a new account etc. Don’t waste your time.

Veeman81

4 months ago

Response from developer

While it's by design that you'll be required to sign in after a certain period, constantly needing to sign in is not the intended behavior. If possible, please contact us through the "Contact Us" section of the PxLink app with details about the problem you're experiencing.

If I could delete this I would asap

I seek to need this app to keep my connection with my CarPlay unit and to update it. I’d be the happiest man alive if I could delete this and stop having it automatically open every time on my phone when I start my vehicle

Ryan_s_mann

5 months ago

Response from developer

There is a setting that prevents the PxLink app from automatically starting when the car unit and iPhone are connected via Bluetooth with the engine on. In the PxLink app, turning off "Automatic Connection" in "Connection Settings" will prevent it from starting automatically.

Horrible

Bought the head unit and it loses connection multiple times a day and have to restart at to get it connected. The app is horrible and Bluetooth constantly disconnects waste of money

Big-Mike1969

6 months ago

Response from developer

We apologize for the inconvenience. If you would like to know more about your dissatisfaction, please contact us using the inquiry form in the app or at pxlink_support@post.pioneer.co.jp.

Do Not Download

Every time Pioneer updates the app it breaks CarPlay. I have gone through the troubleshooting steps 4 times and still haven’t been able to fix it. You don’t need the app, it is useless. I’m getting frustrated enough to return the unit. Such garbage.

Theflash33

7 months ago

Response from developer

We apologize for any inconvenience caused. We would like to understand more about the issue where CarPlay is not working, so we would appreciate it if you could contact us using the inquiry form within the app or by emailing pxlink_support@post.pioneer.co.jp.

ABSOLUTE TRASH

This app and EVERY Pioneer app are a complete dismal experience. I have never encountered a company with so much “tech” behind it but has MULTIPLE apps the cannot connect to a stereo they’ve produced themselves. I mean… what exactly are we doing here? Create a single app that works with all the stereos you’ve produced. Not receivers that are completely outdated but I bought this receiver earlier this year and not one app I’ve DL’d that claims to be for Pioneers and created by Pioneer controls a damn thing on this stereo. Just absurd 🤦‍♂️

GroonPlatoon

7 months ago

Connection and Updates are the worst

The most random updates with no info and have to pull over in order for it to update and connect. I’m late for work and now this new update from this morning made everything slow asf and lagging. I do not recommended any pioneer that needs this app to function

Terrible concepts

8 months ago

Response from developer

We apologize for any inconvenience caused. We would like to understand more about the issue of the app slowing down and lagging after the update, so we would appreciate it if you could contact us using the inquiry form in the app or at pxlink_support@post.pioneer.co.jp.

Will not connect. I’ve tried all recommendations. Trash.

I have tried everything. Factory resets, initializing pairings, sitting on top of the receiver, absolutely nothing works. This app will not connect with my device, no matter what. I’m having CarPlay dropping issues and I’m trying to update the firmware, but it is absolutely impossible to do so. No option to download and install via USB, only this nonfunctional app. This may be the last Pioneer device I ever own.

Tobeuss

8 months ago

Response from developer

Regarding the PxLink connection, we would appreciate it if you could provide details about which step of the connection (Bluetooth, Bluetooth LE, Wi-Fi) is failing and submit them via the "Contact Us" form in the PxLink app's "App Menu." Also, for information on updating via USB, please search for your in-car device at the URL below; you will find instructions on how to update via USB. https://usa.pioneer/pages/support

Please Help

I recently bought the pioneer DMH-WT6000 NEX
Wow this thing is so awesome it looks beautiful and easy to operate
I only have one request please help
I would like to request an update so I can reverse the camera view it looks good but it’s backwards and it makes it difficult to back up
Thank you and I hope you can help !

cjmusic132

9 months ago

Response from developer

If the camera image is not displayed inverted, it may be because the camera itself is connected to the Second Camera terminal instead of the Rearview Camera terminal. Please refer to page 13 of the Quick Start Guide below and check that the wiring is correct. https://images.salsify.com/images/dnndzzovksjmyof2lnp6/DMH-WT6000NEX_QSG.pdf

Constantly Installs like the first time

Every ten days the app acts like it’s the first time i’ve ever used it. i have to scroll through pages of fine point to continue. I have to go through the walkthrough like it is the first time i’ve ever used it, it is extremely annoying when you want to get in your car and just connect your phone!

FarNTX

10 months ago

Response from developer

We apologize for any inconvenience caused when using PxLink. We would like to confirm the details of the issues. We would appreciate it if you could contact us using the PxLink app's inquiry form to let us know about the issues, including, if possible, when the symptoms occur.

Horrible

App unregistered itself and then was useless, it then wants you to use another account to re register, no thanks. Stupid app.

B_Shaff

a year ago

Response from developer

For security reasons, the system will automatically log you out after a certain period of time. In that case, please log in again with your registered account. We appreciate your understanding.

Won’t come

Stupid thing won’t connect

DudeHuffman

a year ago

Response from developer

We apologize for the inconvenience. If you would like to know more about your dissatisfaction, please contact us using the inquiry form in the app or at pxlink_support@post.pioneer.co.jp.

Needs Improvements

The app needs to be completely redesigned from the ground up, it needs to connect faster to the unit and it also needs to add more features and controls.

the_one_the_only_william

a year ago

Response from developer

Thank you for your valuable feedback. We will use it as a reference for future development and improvements. We will continue to study ways to provide a better service.

Won’t connect

Spent half a day trying to get this app to connect. Used all the advice and replies that Pioneer gave others and nothing. So far this app is useless

J_Roberts

a year ago

Response from developer

Thank you for your feedback. We apologize for any inconvenience caused. Please try initialize the Bluetooth settings of the Main unit. After that, delete the Bluetooth pairing information for the Main unit on the iPhone, and then start the Bluetooth pairing process again. If the above does not solve the problem, please restart your iPhone and try again. If the above does not improve the situation, please contact us at pxlink_support@post.pioneer.co.jp.

Waste of time

I have to pair and re-sync this app every time I get in my vehicle. It wastes an extra 1-2 minutes of my life every time. Complete garbage.

Un4givin1

a year ago

PxLink app issues

I was finally able to get the PxLink app to pair and interact with my new Pioneer DMH-WT6000NEX. I had initial issues because it would seemingly refuse to proceed with pairing. Turns out this is because the app blindly assumes the display dimensions, and there is a button you need to push to proceed with pairing. There is no scroll at or anything to indicate I needed to scroll, and the display is big enough that a button should fit. Your developers need to test with more models than just the absolute latest, and should be dynamically sizing to cope with differently sized displays (I'm using an iPhone SE gen2). Please test more thoroughly. This seems like such a blatant own-goal usability wise.

demonfoo

a year ago

Useless, nonfunctional, disappointing

Beautiful head unit with zero app connectivity. I’m hopeful this will be resolved soon, however reading previous reviews from months ago, it’s not looking good for pioneer. Sad

Dirtsquirter300i!

a year ago

Response from developer

Thank you for your feedback regarding the connectivity issue you encountered. We apologize for any inconvenience this may have caused. Our team is currently investigating the issue to identify the root cause and implement a solution. We are working diligently to address this in an upcoming update. In the meantime, please try the following steps, which may help resolve the issue: -Ensure both the head unit firmware and app version are up to date. -Reset the blueetooth settings on both your head unit and the connected device. -Check the connection settings and try reconnecting. We appreciate your patience and understanding as we work to provide a reliable and seamless experience. Should you have any additional concerns or questions, please feel free to reach out. Thank you for your continued support of our products.