This is app and website is not working I am missing out on great job opportunity because of the error messages and the freezing of the games. I was on the phone with the help desk for days trying resolve this issues and they couldn’t provide me any type of solution to fix this issue to be considered for this great position for Discover customer service. I sent them the error messages that appeared upon trying to complete this mandatory assessment I sent several screenshots over several days that appeared. I used and changed several different devices still the same issues and errors that appear. I even spent several days at our public library using every browser from google, chrome, safari and incognito still this website doesn’t work at all. I spent several days speaking with 4 or more agents from there help desk seeking assistance with getting this resolved. And everyone kept providing these same step to try to fix the issue and they couldn’t and haven’t provided me with any new steps other then to log out app and reinstall it again. I have done that over and over nothing changed. They kept telling to put the link into different browsers I did this over and over again same error results and didn’t help me to complete or even access the test. I was able to get in when I went to the library on the 3rd day I made through up to the last and final test and it froze on me again and started again with the error messages it wouldn’t allow me move any arrows to play the games at all. This not good app and or website for any company to use for assessment for employment!!!!! It needs to be updated and fixed. And all they tell you at the help desk is they will close your case because they can’t resolve your issues to complete this assessment after all the screenshots I provided them of this issue and all the emails trying to get them to help me. They are trying to make it seem as if I haven’t responded back so they will be closing my case????? REALLY??? I even ask if it was any way to speak with a live help desk agent to get help and the only way they can and will communicate is through email I would not recommend this app and or website at all!!!!!!! I have never ever had this many issues with taking and completing any other assessments for anyone before!!!!!! No to mention the gas money use going back and forth to the public library trying to get this position because I am in need of employment this so unfortunate and unfair to not just anyone that has to use this app or website all thumbs down 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾😡😡😡😡👎🏾👎🏾👎🏾👎🏾👎🏾
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