Great App
I love this application
Chavonna
Very easy to navigate
Work
Very convenient
Ugh.
Incredibly frustrating at times.
Easy to use
Love this app so easy to use.
Free
About
This mobile extension of a customer engagement platform empowers employees with on-the-go access to actionable intelligence. It allows for real-time schedule management, performance tracking, and swift responses to critical information, all from a mobile device.
✓On-demand actionable intelligence
✓View daily and future schedules
✓Performance scorecard access
✓Submit time off requests
✓Manage schedule changes
✓Stay informed on real-time updates
Show original description
What users say
Summarized from real user reviews of Verint WorkView. Based on 3.2K reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Business app.
Positive things
- 🚀Easy to use
- 🚀Convenient
- 👍User friendly
- 👍Helpful
- 👍Efficient
- 👍Clean interface
Negative things
- 🐛Crashes frequently
- 🐛Logging out issues
- 🐛Login problems
- 🐛Slow performance
- 🐛Server connection errors
- 🐛Unreliable
What's New in Verint WorkView
2.15.28
August 5, 2026
Stability improvements
User reviews
Developer apps
User experience
🐞
Reported Bugs
5 issues
App freezing on launch
Time selection spinner issues
✨
Requested Features
6 requests
Ability to see available overtime hours
Feature
Notifications for schedule changes
Feature
FAQ
What does Verint WorkView do?
Verint WorkView is a mobile application that extends the Verint Customer Engagement Optimization suite. It provides employees with on-the-go access to actionable intelligence, enabling them to view schedules, track performance, and manage time-off requests directly from their mobile devices.
What are the key features of Verint WorkView?
Key features include viewing daily and future schedules, accessing performance scorecards, submitting and managing time-off requests, and receiving real-time updates on schedule changes. It empowers employees with immediate access to critical work information.
Is Verint WorkView free to use?
The application itself is free to download and use. However, to enable its features, your organization must be using the Verint Customer Engagement Optimization suite, and your Verint system administrator needs to activate the mobile app features for your account.
Who is the target audience for Verint WorkView?
This app is designed for employees who are part of organizations utilizing the Verint Customer Engagement Optimization platform. It is particularly beneficial for those who need to manage their schedules, track performance, and stay informed about work-related changes while on the move.
How do I get started with Verint WorkView?
To begin using Verint WorkView, you will need to contact your Verint system administrator. They are responsible for enabling the mobile app features within your organization's Verint system, which will then allow you to access the app's functionalities.
