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Verint WorkView

Verint WorkView

by Verint

3.3K ratings
370 reviews
💼 Business
Free

Details

Released
October 27, 2016
Updated
August 5, 2026

Features

Developer

Verint
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About

This mobile extension of a customer engagement platform empowers employees with on-the-go access to actionable intelligence. It allows for real-time schedule management, performance tracking, and swift responses to critical information, all from a mobile device.

✓On-demand actionable intelligence
✓View daily and future schedules
✓Performance scorecard access
✓Submit time off requests
✓Manage schedule changes
✓Stay informed on real-time updates
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What users say about Verint WorkView

Reviews of Verint WorkView are mixed: the Business app is rated 4.7/5 from 3.3K App Store ratings. What users like most: easy to use, convenient. Top complaints: crashes frequently, logging out issues. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🚀Convenient
  • 👍User friendly
  • 👍Helpful
  • 👍Efficient
  • 👍Clean interface

Negative things

  • 🐛Crashes frequently
  • 🐛Logging out issues
  • 🐛Login problems
  • 🐛Slow performance
  • 🐛Server connection errors
  • 🐛Unreliable
See all reviews

What's New in Verint WorkView

2.15.28

August 5, 2026

Stability improvements

User reviews

Most RecentHighest RatedLowest Rated

👌🏽

👍🏽
SWSon Warrior

Very easy to use

I like this resource for requesting time off. It is user friendly and within seconds, I will know if the time off is available.
SGSang gnas

Great App

The app is very user friendly
SSewjr11

Helppppppppp

For some reason after switching from my iPhone 13 to iPhone 17 pro the app doesn’t work. Says I need to reach out my “administrator”
MGMight have to get

What happened???

This app use to be awesome but here lately I have had to sign in almost every single time I open the app. I view it multiple times a day and have to continue to sign in. This wasn’t the way before
HEhake ehiebeheo
See 365 more reviews

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User experience

🐞

Reported Bugs

5 issues

App freezing on launch

Bug

Time selection spinner issues

Bug

Incorrect time/date display

Bug

Automatic logout after short inactivity

Bug

Credential issues when switching apps

Bug
✨

Requested Features

6 requests

Ability to see available overtime hours

Feature

Notifications for schedule changes

Feature

Sync with calendar apps

Feature

Ability to delete declined time off requests

Feature

Faster login process

Feature

Improved accessibility

Feature

FAQ

What does Verint WorkView do?

Verint WorkView is a mobile application that extends the Verint Customer Engagement Optimization suite. It provides employees with on-the-go access to actionable intelligence, enabling them to view schedules, track performance, and manage time-off requests directly from their mobile devices.

What are the key features of Verint WorkView?

Key features include viewing daily and future schedules, accessing performance scorecards, submitting and managing time-off requests, and receiving real-time updates on schedule changes. It empowers employees with immediate access to critical work information.

Is Verint WorkView free to use?

The application itself is free to download and use. However, to enable its features, your organization must be using the Verint Customer Engagement Optimization suite, and your Verint system administrator needs to activate the mobile app features for your account.

Who is the target audience for Verint WorkView?

This app is designed for employees who are part of organizations utilizing the Verint Customer Engagement Optimization platform. It is particularly beneficial for those who need to manage their schedules, track performance, and stay informed about work-related changes while on the move.

How do I get started with Verint WorkView?

To begin using Verint WorkView, you will need to contact your Verint system administrator. They are responsible for enabling the mobile app features within your organization's Verint system, which will then allow you to access the app's functionalities.