Q User Reviews

Customer Experience

Positive experience35.3% of reviews
Neutral14.4% of reviews
Negative experience50.4% of reviews

~ Based on 278 written reviews from the US App Store.

What users say

Is Q Safe?

Q-See QT View has mixed safety signals based on user ratings. AppsHunter Safety Score for Q is 62/100.

This assessment is based on 4,594 user ratings, with an App Store average of 3.1/5.

Safety Analysis

46.4% of ratings point to a safe experience
10.2% of ratings suggest some concerns
43.5% of ratings point to a risky experience

~ Based on 4,594 App Store ratings for Q.

Is Q Legit?

Q-See QT View appears to be a legitimate app. AppsHunter Legitimacy Score for Q is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow logins

Iโ€™m not happy with it at all
Very slow to login, very slow switching between cameras and the worst thing it keeps freezing and login me out!!!!
I wish I can get my money back!

Updates

This app needs improvement. Not much control over making window change to portrait. Outdated app which cannot updated anymore.

Wow

I loved Q-See. I had my first set up for a few years, then got a DVR that handled eight cameras instead of four. When trying to set up remotely, I had problems...as I did the first time. I got help from them.

To me, the instructions are NOT clear. I called for help and was told that I could buy a package or pay a one time fee of 49.99 to solve this problem. I understand their time is worth money, but if they are going to charge, the program needs to be something that works and has instructions that are understandable.

I am disappointed. I can now see remotely but I donโ€™t know why. I fooled around with it enough that SOMETHING works SOMETIMES, but it randomly kicks me off. Now, I read on here that it could be the instability of the program. SO, I call and they charge me OR I spend TONS of time trying to figure out something that I canโ€™t fix anyway. Not happy anymore.
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Rate

Excelente

Qt app

Working good now 12/19/2019
Stop working 2/20/2020
Working 6/20/20
Stop working 7/18/20
Stop playback keep saying no data

The worst!

This system constantly freezes up and you canโ€™t see anything from your phone. It takes forever for things to load and after 20 seconds it is in slow motion! Would not recommend!

Customer Service

No Cutomer service at all

Camera software sucks

๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป

Complete garbage

This is easily THE worst app on my phone. The security system itself is adequate for the price but using this app for remote viewing is virtually worthless! Iโ€™d say it works & pulls up the live feed about once out of every 40 attempts. All the other times it either does nothing & the screen stays black with what looks like a dumb cup of coffee icon in the middle or it says โ€œcannot connect to serverโ€. Cโ€™mon man, just fix it already!!!!
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Wonโ€™t let me connect via my phone

The app is usually pretty good but ever since I changed wifi network it wonโ€™t let me connect to my phone

App will not display cameras

App will not initialize

Remote

My phone did a update, and now I have no remote access

No me deja entrar en la aplicaciรณn

Ayuda

Very nice camera recording system

Impressed, referred and installed at neighbors houses also.

Johnniestreasures

Great

Canโ€™t change the date 2026

Date and year can not update

Just awfully

Not worth the money! Nothing but problems! Customer service do not have a clue what there doing. Don't waste your money!!!!

Home owner

My system has been down for months and I canโ€™t get it back on line ๐Ÿ‘Ž

Not able to record as of last year and no unable to view camera

No long term use or support of camera

Ability to rotate on mobile

The app works great with our camera system. The only thing that would make it better is the ability to rotate the phone and have the cameras enlarge and rotate as well with bigger viewing. This use to work but has suddenly stopped for some reason.