Updated and now won’t function
With the app update last week now none of the rooms function except for the devices on an update delay. Older version works great but new kills the system. Crashes on opening now.
3.12 Broke CSS
When 3.12 came out/auto updated, it made it so the app couldn’t “download images” when trying to launch the UCI. My UCI uses a CSS file with custom images. When I removed the custom images from the CSS, the UCI launched. Design is on 9.13. Haven’t tried with Designer version 10 because I have peripherals that can’t go to 10. Please fix
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Do not update to 3.9
This update broke my UCI connection.
Now all I get is a black screen with the Q-SYS banner.
Now all I get is a black screen with the Q-SYS banner.
Blank screen
App is not working, all that shows is a blank screen
Updating Failure
After updating to v3.6 we can no longer see our system on the app, just a blank screen.
Intermittent Connections and No Meters
The latest update brought back connectivity issues with our cores. And even fewer times when we connect our values and meters are blank.
Cores are running 8.4 and there is no intention to update them any time soon.
Cores are running 8.4 and there is no intention to update them any time soon.
Update killed our church sound system
Since updating in May, our iPad can no longer be used to turn on sound in our church. Please fix so that our older iPad, which is able to take the latest iOS updates, can still be used to turn on our sound system.
Not Loading!!??
Please fix!! Won’t load my main page!!! Says “downloading uci….” Then kicks off. Useless
Update Doesn’t allow me to control anything
After the update from last week, the app shows the locations but doesn’t allow you to control them. It just shows a dark green selection where they used to be red or a lighter green. Please fix soon!!
I fixed the app after it broke in June 2021!
Hi our app broke with an update. However I fixed it by going to the iPad settings, scrolling down to find Q-Sys control, selecting Q-Sys control, and then setting the IP address of the Q-Sys core in the ‘hard link IP address’ area of the settings. Hope this helps someone else like the previous reviewer!
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Doesn’t work
App quit working when they updated to 3.4. I know that it has to do with Apple security features. Please let us side-load the 3.2.2 app version so we can use this system again!
Fix it please
Broken since update, no fix and no response from the developer. Pitiful customer service
Update failure
Since the end of may I have not been able to control volume and it’s ridiculous that it’s been 3 weeks and no fix. For the money you spend on this system, you think the app would work better or they would fix it quicker…
We need a fix
Any updates / release / fix
Update Broke the App!
After the update there is no control of the app, only a blank screen.
FIX THIS PLEASE!
FIX THIS PLEASE!
Does not work post Apple update
I use this app to help me maintain the music levels on 3 levels of my venue in Perth city. Ever since the update I haven’t been able to control my music which is ruining my trade. I’m a 3 level bar in the heart of Perth city not being able to control my music volume isn’t great to maintain the right atmosphere we want in my bar. Dissatisfied with this app
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Update failure
I have lost all zone for the restaurant after updating
Update broke everything
Latest update doesn’t let you control anything. Only a blank screen.
Latest update broke the app
My UCIs aren’t always available, need to close and reopen multiple times. Many UCI layers no longer work. I didn’t realize the iPad was set to auto update and now everything is messed up.
Update failure
Last night I updated the app and now I can’t control the music volume in any room, I cannot see the device just a blank screen
